At Crowne Plaza Copenhagen Towers business and leisure guests can relax in sustainable surroundings. You are staying in spacious rooms with Danish design made of recycled materials. The Scandinavian style gives you the perfect setting for a Nordic meal in Brasserie Storm or a drink in Still Bar & Lounge. The Metro is right next to the hotel and there is free Wi-Fi available all over the hotel. Easy to get around The hotel is situated next to Scandinavia's largest shopping mall Fields and close to the venue Bella Center Copenhagen, right in the middle of the new and exciting developing area of Copenhagen called Orestad. Here you will find green architecture and urban design. An eco friendly hotel The hotel building lives up to the highest requirements of sustainability and has obligated itself to follow a large range of standards. Crowne Plaza Copenhagen Towers is the first CSR certified hotel in the world and the guests can enjoy a stay at the hotel with a clear conscience. Features At Crowne Plaza Copenhagen Towers you can rent an electric car or an electric bicycle. The bicycles have a small electric motor that makes it comfortable to get around and let you feel like a real Dane for a day or two.
Friendly and efficient reception staff.
No attention to details in the cleaning of the rooms. If you look 'underneath' its not cleaned. Toilet seats getting loose, soap cups only cleaned on visible surface. Looks like an outsourced service and this makes the hotel look cheap. Bar was moved to dining area and only one table full. No ambience left. Free shuttle over crowded.
Clean, good quality
Excellent location next to both train and metro. Great service; beautiful, modern room; free airport shuttle, and shopping mall across the street.
Location and customer service. Service works very well, is natural and very warm.
Everything worked more than well.
They are relatively cheap, but for good reason - they are cheap!
The staff really let this hotel down... pick from airport took 45 minutes of waiting in 0 degree weather outside at the marked point. I called 3 times, spent about 30 minutes on roaming charges trying to contact the hotel, left 3 voicemails... and nothing. Barely an apology from anybody, and they dared claim they were just busy at reception (not one customer there for 5 staff when we arrived) and then denied that the bus took so long to get to the marked meeting point. Disgusting.
Superb beautiful new modern hotel, very nice and quite!
the breakfast was very good
The service at the bar/restaurant and how badly the room was cleaned every day. They left trash on the tables and never hanged up the bathrope.
We chose this hotel because of the free transfer from/to the airport, since we had an early flight in the morning. The transfer worked well, both ways. We went to Sixt desk in terminal 2/3 and were picked up. Upon arrival at the hotel we booked the transfer back for the next day. If you need a transfer, make sure that Sixt is open if you arrive late to the airport. No problem for us, but I checked with the hotel and they said it would be ok at the time we arrived. We had dinner at the bar in the evening. The food tasted fine and was not more expensive than at other hotels. The size of the meal was ok. The room was nice and clean, and quiet. The temperature in the room could be adjusted.
When we checked in, we asked for a twin room (2 separate beds). The girl in the reception assured we would get that, but our room was a double (1 king size bed). I am surprised that she couldn't see it when she gave us the room. There were several rooms available, we could choose between different floors, so she should have been able to give us the requested room.
the rooms are great, the hotel is great
its not a complaint but you can improve the gym little bit by putting some extra wieghts etc.
It is a very new hotel and it only has been running for couple of months. It is smart, clean and well equipped. Staff are nice and friendly. The hotel has excellent shuttle service for the airport and conference centre. It has good room service, room size is nice and it is sparkling clean. Price is reasonable.
Their computer booking system doesn't work properly, it has caused a series problems. Staffs between shifts could communicate with each other better. The hotel customer service and problem sloving need to improve.
Nice hotell, large rooms, comfortable bed, buffe breakfast was delicious (but pricy), free internet at the room. Very pleased.
not ideal if you are going on a city trip as located close to airport. Say they have shuttle from airport but you need to call for it and in the end it never came so had to take taxi.