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The building was interesting.
Location. Bathroom too small and no place for the shower.
I loved the location, which is perfect for many good restaurants and bars along with the extensive luxury shopping theat CPH has to offer. My original superior single room was far from superior. Couldn't swing a cat in the room and the wet room, not bathroom or shower room, was really tired. Fortunately the extremely helpful staff were able to transfer me to a better, larger room. Overall I think the whole hotel needs a seriousl amount of money spent on updating the rooms.
The location and atmosphere are great. The bar area is a bit uninviting, as is the breakfast room, both in the basement. The lounge area is OK but nothing special.
The central place with a nice wiew That the breakfast not was included in the roomprice
The location and the athomsfear, the old wherhouse style. There was no gymn and sauna.
Very good place Many time stay in the hotel
This was brilliant, the staff were fabulous, we really enjoyed our stay.
Friendly staff, good location very small room with basic bathroom
Location / Reception area The rooms were small, no A/C and very hot, the bathroom was incredibly small, there are much nicer better value hotels in Copenhagen.
comfort location and atmosphere nothing
Staff was fairly attentive but somewhat inflexible. Room carpet seemed dusty, rooms are quite small, cannot control heat so it got a bit cold, nearly unusable wifi in the room.
Very freindly and helpful staff- excellent breakfast and central location.
The proximity to the city and key locations is an important criteria for chosing Hotel City. Size of the rooms was too small and did not reflect what seemed to be the size in the pictures on website. Also the price of the rooms were just not value for money.
Good location, close to Nyhavn and the main shopping area. Friendly staff, ok breakfast. Strange smell in my room, either from renovation or from pesticide... Tiny TV-set.
Location Breakfast buffet Too close between windows of rooms for rooms with inside view to atrium.
Good value for the money and good location for my use. No.
Location, literally just around the corner of Nyhavn
The hotel staff was very friendly and efficient. no.
They serve an amazing breakfast! The staff is very friendly and eagerly helpful. My room was just fine although a better reading light would have been useful. Good place to stay. Some complain that it's not very central, but it's about half way between the Little Mermaid and Tivoli, and very close the Nyhaven. And it's quiet. Location was great, in my opinion.
Very nice hotel staff The double bed was uncomfortable
Nothing special, it was ok. Breakfast was good. Not well insulated for the noise. Towels were hard, pillows reaaly bad.
The location and the calm area Smoking in the lobby area
Good, We had room just above head door. It was a little noicy.
Friendly staffs and customer service oriented too. Breakfast was excellent!!!
The city is great, hotel location close to busy restaurants, shops and bars There was left over food in the fridge from previous guests.
location value for money small room
The situation of the hotel was perfect for us, staying one night in Copenhagen. Everything was within a walking distance.
is not the advantage of te hotel but the city, but everything is in walking distance:) breakfast is very poor, had to change room as window did not close, and they charged extra for the other room ,which actually looked at the canal...
Great staff and location! Nothing.
Easy walking distance to the main shopping town and nice location on the river. There was no tea or coffee facilities provided in our room. However we were supplied with a Kettle and cups when we asked at reception.
Nice cosey hotel close to everything . Good spot! Staff are nice and friendly .
excellent location, cleanliness of the room, good looking lobby, friendly staff our room was really very small, price was high a bit
the hotel is in the centre of the city, so everything worth to be seen is at walking distance! it was preatty hot in our room, and it was impossible to breath with closed windows...
Staff was very friendly and helpful The single room was very small, much smaller than I would have expected
Central Location, very helpful and friendly staff, relaxed atmosphere, pleasant well heated rooms, breakfast included with good attention to breakfast buffet being constantly refuelled, useful to have tea and coffee facilities all the time in the dining area which was much appreciated during the cold spell in Copenhagen . No restaurant or cafe if you did not want to get out on a cold or windy evening to get a meal. However there are several places for dining all around the hotel.
Excellent location - close to metro station and tourist attractions; free wireless internet; very good breakfast Small room
Very helpful staff and excellent location.
friendliness of staff
Very good location and the hotel staff was friendly. Very good breakfast
The staff were very helpful and the hotel was very convenient for access to the centre of Copenhagen. The room was very small and basic with no facilities for tea and coffee although this was available in the dining room. The breakfast was limited.
Centrally located to most of the sites and easy metro access. Nice to have tea available 24 hours a day especially on the cool and rainy days. Room was very small. We couldn't walk around the bed without having to go single file. Pretty bare bones for the cost of the room. They ran out of breakfast food 30 minutes before closing time on morning without making anymore for the quests.
Location was fantastic. HORRIBLE INTERNET. Rooms were okay, not great. Didn't always feel super clean. Overall it just did not seem to match up to the price.
good location and polite staff