Would you like to save as your currency permanently or for this visit only?
location .warm.should think about a smokers shelter
breakfasts! The complete lack of hot water on our first day, the situation improved after complaining, but only on day 2!
My wife and I like both its location for both a nights relaxation before flying and for a city break.
Good location Food selection was not very inconvenience
convenience to airport There is no longer a courtesy bus and the paths from airport to hotel were totally uncleared of snow. We abandoned trolley in snow and then I fell trying to drag cases through deep snow in the dark. Nearby Premier Inn had clear pathways.Have used Brittannia hotel many times but not again
The staff was friendly and helpful The main dining area had only a buffet and the bar area did not have enough seating. We ended up ordering room service but would have liked a choice from the menu in teh main dining area
Staff were very polite and helpful. Breakfast was very good and worth the money. I thought the room could have been warmer and also that the carpet looked as if it needed cleaned. This is not a complaint.
Friendly, helpful staff reasonable price and reasonable rooms no
Staff were excellant, plenty of parking and walking distance to the airport The hotels decor is perhaps a bit tired looking and could do with an update
lovely large room, ideal location next to the river, lovely swimming pool We slept very badly. The radiator was making horrendous noises in the night. On the second night, we had to move to another room at midnight, as the noise was so bad. The manager sorted this out for use most kindly. But it totally spoiled our stay. And for £130 per night we were extremely disappointed, and will never stay there again. This was a high price hotel, and you expect to get e decent night's sleep. I had to sleep with earplugs in on the first night. appalling.
The location, right on the river at Chollerford.The friendly staff, both on reception and in the restaurant. The lady who served us at breakfast was a gem, nothing was too much trouble. More milk should be provided on the hospitality tray
It is ideal for a visit to Hadrians Wall and the sites associated with the wall.The staff were attentive and trying to please Decor a bit tired in places
the friendliness of the staff and their efiiciency could do with a lick of paint
Friendliness of staff Lack of organisation and tired decor.
Dinner was excellent breakfast was dried up
the location,breakfast was good.the room was comfy and the hotel had character..plan to return soon
well, the fact we only paid fifteen quid each for dinner, bed and breakfast comes pretty high up the list. that and the location. perfect for the roman wall.
Location Some parts looked dated.
This was not the standard of hotel I remember it having changed hands. Room damp, cornice hanging off wall, mold on carpet and curtains, bed not made, shower faulty and flooding bathroom, waited 30 mins standing to be sat for breakfast.
Lots of nice luxurious touches, very comfortable rooms, breakfast and dinner both delicious. Excellent value and lovely location.
Breakfast Your staff have to bring their own lunch !!!!!!
staff very friendly & helpful,great food nothing to much trouble,good beer small pets not a problem, but two dogs,one a lurcher Hmmmmmmmm having said that both well behaved.
Excellent in every way. None
A friendly welcome and continuing pleasant atmosphere. The staff never failed to acknowledge us in the same friendly way. The room price excess for a weekend night. This only showed on the confirmation e-mail.
Excellent food and friendly service None
Room 9 ventilation system was noisey
Clean, comfortable, quiet room; excellent dinner and breakfast; hospitality. Some restaurant/bar personnel are inexperienced and/or poorly trained
Very clean hotel, great bathroom and very warm. All staff were very friendly, the menu and food were excellent. No bad points, but we did find the bed a bit small!! We are not big people!
Great food Friendly staff Fantastic location- a real get away Good quality accommadation
Everything, It was a wonderful place, wonderful location, fantastic friendly people, and gorgeous rooms. Couldn't believe it was so nice for so little moeny. Nothing, there were literally no problems at all staying here.
lovely friendly welcome and gorgeous room nothing at all
This must be one of the nicest b n b's we have stayed in - we would reccommend it to anyone and intend to stay there again
Wonderful views from a perfectly appointed bedroom. The bedroom was comfortable and tastefully furnished with delightful en-suite facilities. We were asked to select our breakfast the evening before which ensured that we were served promptly with an excellent, beautifully cooked breakfast the next morning. Local preserves and fresh fruit were also available.
The setting was superb, the facilities tasteful and the owners most pleasant, without being intrusive.
Well appointed, clean, good service, licenced and evening meals available. Good position for Hadrian's Wall
Very comfortable. Clean and of a high standard. All the little 'extras' were there, including a bathrobe. Hostess very helpful and friendly. Lovely location
Booking, correspondence, stay and everything about the place was excellent, and the view from the room was incredible. I really can't come up with a single bad thing about this place.
Leah and Kevin are first class hosts. The accomodation was very clean and comfortable.Beautiful views from our room The Chesters.Superb breakfast served each morning, definitely a return visit for us!!.
It was top quality furnishings. N/A