Nice hotel, near the beach, enjoyed my stay. Doesn't really seem like a 4-star hotel (maybe 3.5).
My compliments to the receptionist, they were courteous, kind, and well presented. The rooms were clean. I would sugget this hotel even if I have some complains because it is a good one and worth it anyway. Two things to complain were the day when we arrived, at once we had our check-in and took a rest/nap for a while but suddenly a man (Matteo), opened the door without knocking. It was really embarassing and I was so angry with this manner. Another thing was our second day returning back my room about 3.30 in the afternoon, tired after having a long walk and long day in the beach, I directly took a bath and found out there were no towels so I called the attention from the reception. But in any case this is not really a very bad feedback, we're all human sometimes we made mistakes and from these mistakes we learned from it. I hope that these thing will be a lesson for their staff.
very friendly manager and staff, good accomodation
good location near sea side and promenade, friendly and helpful staff, clean rooms, nice wellness center on the hotel terrace for reasonable price, good parking options (parking lot, around hotel, garage (for extra cost) wifi internet was not in rooms but only in hall
Great location, clean and comfortable rooms. The hotel staff is very friendly. Good value for money. Will definitely stay here again! The breakfast is a bit monotonous.
The quality and facilities in the room and the hotel generally were outstanding. Double glazing and air conditioning were particularly effective. Staff were friendly helpful and spoke excellent English. Breakfast was of good quality. We had a full sea view at no extra cost. Parking was free. Nothing really.
Breakfast was in a cramped area and cleaning up after guests was too slow to cope with the numbers
Very efficient and friendly Reception staff, Breakfast staff and Cleaner for Room 207. Pool and air conditioning. Sitting out areas. Whilst breakfast was basically good, it was exactly the same each day and some alternative choices would have been appreciated. Fresh fruit and different flavour yoghurt could have been easily offered.
Excellent room for comfort and facilities. Excellent service and a good quality breakfast. Would recommend.
Excellent location with very friendly staff who were always on hand when needed. Rooms were excellent too, coulndt find any faults. no
near the beach , brilliant pizzaria across the hotel, car park free at hotel,breakfast was great,
room was maintained daily
clean, good location, excellent english speaking staff, willing to bend rules to meet customer satisfaction. (For example: late check out at 8pm for free because I arrived late as well). Breakfast is even until 10:30, for us late sleepers.
Staff were friendly and helpful. Room was nice. Breakfast was basic and no Fruit. No English speaking TV channel
Well, the hotel is near the beach. It's also placed near the main street, but not to close so we didn't have a lot of noice. The continental breakfasts was quite good. The reception speak english quite enough to get the most important informations.
Nice location all hotel staff don't know the English only Italian! Bad clean service.
Helpfulness, Quietness, Friendliness and Location of the Hotel and the Owners and staff. Nothing was to much trouble.
Breakfast was amazing in my point of view
This nice Hotel with best location be twin the beach and old City
Good staff, good location, a bit oldish rooms, for the rest, good price/quality.
Nice hotel and staff))) Very good breakfast! Good location) Very clean rooms Very small parking place
location was excelent & lovely staff Only had Euro sport TV Channel in english & no bar
Clean and new room, modern design.Breakfast is ok. nothing
clean and tidy hotel room a little small
Very good position.Nice restaurants on your doorstep. Good buffet breakfast. Helpful reception staff.
Breakfast was nice, wifi at rooms for 24 h, quiet and comfortable. hi-tech design. Restaurant beside the hotel is excellent for the evening.
The staf were very welcoming and extremely helpful and friendly. Standard of cleanlines was excellent too. None
Convenience to a number of dirfferent restaurants. The breakfast at hotel was very good. They did not have a bar for an evening drink before going out to dinner
Very good location, close to the sea. Friendly personnel, nice breakfast, very good choice of fruits. Cleaning was very good. Car parking is available. Small rooms, main hotel entrance is not impressive at all.
Staff friendly and helpful. Room comfortable and very clean. Breakfast excellent. Extras in bathroom appreciated especially razor as only took hand luggage and I hate an electric razor!
sea coast was close to the hotel room was too small, I expected bigger one
The pool, access to the beach. Helpful, friendly reception staff. Pool closed between 12.30 - 3.30 pm each day.
Walking distance to beach, restaurants and shppiuong strip The staff could be friendlier
The hotel staff was very courteous and helped me with travel directions, etc. It was advertised as having Internet access and it did not. I would not likely have chosen the hotel without Internet access.
Good hotel position,frendley staff Probabley could do with a refurbishment room was a bit small and the beds were a bit noisy
The parking is way too far from the hotel (like 20 minutes walk).
Location and the stuff were really nice the Rome was nice too The car parking is very expinsive
well positioned, friendly and helpful staff gym directly over our bedroom. noisy sometimes.
main good thing is positioning....right in the center of the night part of Riccione but close to the beach as well it is a nice hotel, but definitely not a 4 stars hotel. It looks better in pictures than it is in reality. It's a nice 3 stars hotel.
The rooms were absolutely spotless and the staff were always very helpful. The location was excellent. The pool was covered by trees so did not get any sun.
They were exceptionally friendly and helpful. There should be a kettle or coffee machine in the rooms
Location of hotel was perfect. No english channels. My room (single) was not worth the money, however the other room I paid for my sons (double) was better and worth it.
the position is very central and the distance to beach is aproximative 150m. the hotel,restaurant and rooms are clean,but not 4 star,maximum 2+.
Comfort and location were optimal Breakfast was not served till 8am: so I had to leave without having a full breakfast (only coffee)
The location, the staff
Very nice hotel best location! But ask room with sea view! Breacfast was ok. Shower cabine was broken!
The rooms were cosy, the breakfast choice was extensive and the hotel was in a good position. The spa bath in my room did not work.
clear,and good service food is not fit for Asian, and no water bottle for hot water
very helpful staff, most comfortable bed so far, good location
The hotel has an excellent location, the rooms were clean, the staff were friendly. Overall the hotel was very good value for money No
Good position, free reserved parking and WiFi.
The hotel was clean, modern and well positioned for the beach and eating places in Rimini. Breakfast choice was excellent. I don't think I'd like to pay what they quote as full price unless it was right in the middle of the holiday season. But based on the offer through this site it was good value.
The breakfast time (available until 12:00noon) is excellent for people who like to lie in or wish to take a late breakfast.
Clean rooms Rooms on the small side
everything was very good, very polite and friendly staff. For breakfast you can have cereals, different tasty cakes, cheese, ham, a salad from fresh fruites, yogurt, of course bread, jam and so on...It's also very nice that the hotel also offers massage,fango, etc. the hotel is situated near the car road and if your room has a road view it is of course rather noisy;
Nice friendly staff, always available to help.
The relaxed atmosphere and the efficiency and friendliness of the staff. The charge made for the use of the beach facilities.
100 Euro for beach is excessive.
Very professional and friendly hotel staff. Good breakfast buffet. Nice swimming pool and nice location Additional price for the beach between €85 and €110 per room and per day, but this not a budget hotel and if one cannot afford the supplements, tips, ... of a first class hotel, one should not book one!
Great location. Very friendly and professional staff. Beautiful hotel. Best experience in hotels in our 2 weeks in Italy.
Good Breakfast. The hotel was like a building site when we arrivied, and was noisy during the day when we sat by the pool. The pool was dirty and not cleaned, this may have been that we came at the end of May and it was not in seaon. The drinks were very over-priced and it seems there is a brothel nightclub under the hotel! We woke to find several business cards on our car. The decor is somewhat shabby.
Hotel ambience overall was excellent. Meals were superb. Staff excellent. Pool facilities good, beach facilities excellent Had to upgrade to a Suite to get in to main hotel. In the suite, shower ran hot or cold - but never constant. Bath was tiny. 2nd TV not connected to the satellite which reduced pleasure of having a "lounge" area to relax in.
Location perfect to start trips around Rimini or go to the beach Room need to be painted; breakfast as usual within Italy acceptable but not 5 stars; pool closed at the beginning of October; no sun chairs available
I enjoyed the whole experience of staying at the Grand Hotel, the staff were excellent as was the food. The room was spacious and comfortable with all ameineties.
Make sure you are not in the annexe. It's not 5 star, it's not even 3 star. Stay in a renovated room in the main building. Be ready to pay EUR90 extra per day for the beach facilities !!!
The general ambiance of the hotel and staff - very friendly and courteous
Other than being right accross from the beach and friendly staff, there is nothing that I would mention for the positives. Hotel noisy, room not very clean and tiny, old furniture, bathroom small and old. Requested parking spot upon arrival and glad we did. Parking is extremly small and cramped. Staff did manage to get us one spot. After parking could hardly, and I mean it, I could hardly get out of the car w/out hitting the next vehicle. For one night it was ok but would not spend a whole week there. Hotel's rating as 4 star has a lot to be desired...
I had a great time here, the brekfast was very tasty and rooms were cosy and comfortable..this time my trip was a business trip but I would like to return with my family to have my holidays,the staff of the hotel already recommended me to visit the surroundings of rimini :san marino,san leo,verucchio, montescudo.. I would like to see them .. My stay was too short..
I have a very bad experience with this hotel. I stayed there for 2 nights, and when I was checking out, the bill shows an additional euro60 charge from their resturant, but I didn't have any dinner there! And I said to the staff "I didn't take anything from mini-bar, either", she didn't response, so I highlighted it again, then her manager came up without any explanation or apologize. Even they correct the bill, he shouted at me, saying "Pay and go, otherwise I will kick you out in 2 mins!". It's totally unacceptable, especially this hotel is marked as 4 stars! I would never ever enter this hotel!
Convenience and realiable catering etc. Inside is fine but the outside is in need of some tlc... beginning to look shabby compared to others in the area?
location was good family hotel so was very noisey
Beds were very comfortable and clean, staff were very attentive, and helpful, evening meals very good. Rooms were too small, ensuites were lacking maintenance, showers no adequate hot water, breakfast not as advertised, and not replenished when used up. Hotel generally needs a bit of tlc.
hotel staff were very helpful, good facilities the hotel still needs some renovations
We found this hotel to be excellent for a short stay in Rimini. The staff went out of their way to be helpful and friendly and the decor is very stylish. The breakfasts are extremely good and it is well located for the station and the old town. Nothing, we were completely satisfied with all aspects of the hotel.
The reception and breakfast staff were very friendly, the room was what we wanted with a corner balcony, very comfy bed and pillows, breakfast was fresh and a good selection of hot and cold.We had an excellent stay.
The staff was very helpful and kind. We arrived at 23.00 on Sunday and we were still able to order a light dinner in our rooms.
Helpful and polite service.
Its location was close to the railway station and therefore good for visiting other places in the area.
Stayed here a couple of days. Rooms and its surroundings clean and tidy, The staff was very friendly and tourist informative. Breakfast was good. If I visit Rinini I would decide to go for the same Hotel.
Great breakfast, proximity to the train station and bus stop The wardrobe in the room was too small
Location and staff support
Very clean and Very friendly staff ! to close to the street, gareden on the top of hotel would be nice...
Friendly and helpful people, very clean hotel. Excellent experience! n/a
The staff in the Reception, Restaurant and Room-maid. We have stayed there before and will come back. No
i am very happy about my stay in hotel nautiko
Location was the best, and only, redeeming feature of this hotel. rooms are very dated in style and comfort. The breakfast left alot to be desired.
Excellent position in the city