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Very comfortable room and excellent restaurant We found it difficult to find
Nice room Wifi connection was very poor. only able to connect in hotel lobby
this is a delightful hotel with all good services and an amazing restaurant, not to miss, truly amazing restaurant!!!
The unit we received was very spacious and had a small kitchen and dining area. The area were the hotel is located is very beautifull. We parked our car just outside the hotel and only had to walk a few steps to it. This is convinient when there is so much snow on the ground. once in the room we realized there were no towels, no soap or shampoo, and no toilet paper. We went to ask the front desk for these things and they were promptly given to us.
Swimming pool and garden are great, especially with children. Although practical with children, the apartments definitely need renovation, in particular carpets should be replaced.
The restaurant is superb! We expected the reception staff to speak English!
Good restaurant, large bedroom for a reasonable price, very quiet room ideal to rest.
Good value family room, dinner and breakfast were both excellent. Very big pool. First impressions weren't great - the next door property is very run down, the hotel is a bit scruffy but lots of refurbishment in progress. No shower in the room.
Internet connection was not available
perfect stay! the hotel is very nice,comfortable and clean room,new fresh bathroom. Good breakfast.Internet available.I advice it to everybody! everything was perfect!
Hotel room was very nice and had a very nice fresh smell everytime I walked in at the end of the day. The staff where very frendly and helpfull. We where told we could have breakfast and dinner at the hotel everynight for around 48 euros. I made it clear to the women sayin is that 48 euros for the whole week we are staying and I said that 3 times and she said yes for the whole week. Me and my friend thought happy days thats a bargin and at the end of our stay we got hit with a bill of 500 euros for both of us and that was for 5 nites stay with breakfast and dinner while we where told it only cost 48 euros for the week which makes it 96 euros for me and my friend, I regret paying it know because we got absolutly robed. When have you ever heard of such a ridiculous price of 500 euors for food for 2 people you would think we would be staying for a month.
Very friendly staff, excellent service, good restaurant
very friendly staff, clean rooms and good beds
close to the slopes (10 min by car), nice and fairly clean room. Go visit Le musee de mille et une racines in Cornimont :-)) It's unique! the staff was not particularly friendly ... if u want to use the sauna, don't forget to book it
Friendly staff, good facilities. I came to the Vogezen to climb the Ballons on my bike. The breakfast provided a solid basis for these trips and the spa was a great way to relax after the trip.
Free wireless internet, very reliable. Ideal if you want to experience the mountains. Located on main road, so very noisy if you had to leave the window open for ventilation as we did. Too hot otherwise because of heatwave. This hotel would be excellent for a winter ski break, but not ideal for exploration of the major towns of the lower Alsace.
very nice hotel , friendly staff
I did really appreciate the excellent service and the kindness of the people working there. Nothing to say.
Right from the first step inside this hotel the feeling is good. The reception staff are excellent, efficient and professional coupled with very good, clean and well equipped rooms makes this hotel a great place to stay. The casino next door offers a restaurant and if you want something to do after dinner. We were not disturbed by the exit of people from the casino. Everything is organised perfectly. We have already booked another night at this hotel. Only that the breakfast was not included in the room rate. The price of 9 euros is high and we would prefer to pay a little more for the room with the breakfast included.
Very Polite Staff and very helpful especially because we do not speak French. None
Clean rooms. Good value. Friendly staff who speaks English.
Staff was really helpful and friendly. Dinner in the casino next door was good and great value for money (coming from Switzerland that is...). Parking available at no additional cost.
The hotel was tastefully decorated and both receptionists were very friendly. The mattress was too hard causing aches and pains. We could not sleep well.
All staff was very friendly and helpful and we received a warm welcome upon arrival. The room was well appointed, very clean and quiet, the matras firm with a down comforter. The breakfast was ample and despite us lingering longer than the appointed time of 10 o'clock staff did not make us feel unwelcome. The casino restaurant was newly decorated and looked cheerful - as was the staff despite beeing a bit harrassed. First course and desert were very good. We were disappointed about the quality of the meat (tough, dry) we were served for the main course at dinner in the Casino Restaurant. Staff did offer an exchange though but it was not really an improvement.
Enormous room, generous bathroom with two handbasins, large shower and bath. Staff very friendly and helpful. Food in the restaurant good value and very well prepared. Breakfast a little disappointing compared with the other high standards set by the accomodation and evening meal. (Good quality but a more basic buffet than I expected for the price (9 euros).
Good service. English speakers. Good rooms. Beds are too hard!
rooms like a four stars hotel it has not a 245h reception. But it is not an hotel in fact.
the fact that you can't take diner.
Everything. It was a most enjoyable stay. Recommended. No restaurant on Sunday evening, but they arranged for a local restaurant.
Les studios sont bien aménagés et de bon gout. Personnel aimable
location and spacy room
large room, clean, nice location, interesting price room just above a streight street where people feels like Valentino Rossi
cleaningness and beuty of hotel design and comfort, wifi access was very useful there is no reception or attendant for problems at night time
quality of the rooms and of the hotel in general
Ideal location, Hotel well maintained and clean. Breakfast room particulary pleasant place to eat. Easy free parking. If staying more than a couple of days the small kitchenette would be ideal. Can't think of any.
The hotel is located facing the central park, quiet and well-equipped/decorated. Staff is very friendly and helpful (in parking our bikes in the basement for example). Parking spaces (shady all day) are plenty right in front of the hotel. Although the hotel has no restaurant, these are around the corner.
Good breakfast. Clean and comfortable room. Bathroom ventilation either not working or inadequate. Water from shower spread over floor outside shower cubicle. Design problem?
Good quality restaurant rooms were not ready ( not clean) at our arrival (around 14h15)
Clean, comfortable, nice staff. Dinner was okay. Beds were uncomfortable, a big piece of foam
The receptions staff was wondeful, friendly and positive Mattress is a slice of foam. A bit tought on old bones.
Service of Rection staff was excellent Moved to smoking room which turned out to be disabled room, shower did not work properly.
The Hotel staff were very nice, the location was quite far from the SKI resort but given the quality and cleanness it completely worth it. If you want to go SKI to La Bresse or Gerardmer take this route towards the resorts : Hotel--Val D'Ajol--Remiermont--Cornimont--La Bresse or for Gerardmer after passing Remiermont follow the signs for Gerardmer Otherwise the GPS may guide you through some mountain roads that could be blocked in winter!
Quietness of location.
The hotel was very clean. Our room was an apartment which had more than adequate space for us and all of our walking gear. The bed was most comfortable. The only problem we had with the hotel was that there is no name on the hotel itself to alert you that you were there.
Huge rooms. Great rates. Friendly staff.
The staff was very helpful and professional.
Big room Lof of noise via ceiling/floor. Bed was way too small
The restaurant was fabulous, as were the staff of the restaurant. The hotels location was great. Their huge garden was idillic and I'm sure the swimming pool was also very good. The room we stayed in was a family room in the attic of the house, though there were only 2 of us, and could have been anywhere. It felt like a motel room and we paid the highest price expecting a romantic French bedroom. It really tainted our stay and would put us off from staying again. We did ask for another room only to be met with the a typical galic shrug to say they were full, which I am sure they were not.
Bathroom was nice No fan in room and was very hot
Nice hotel with next door house used as annex for more bedrooms. Lovely grounds with tennis court, trees, lawns. Good indoor swimming pool and sauna. Very good restaurant - excellent cooking for dinner and relaxed breakfast. The decor is getting slightly worn and in need of renovation.
the food was great and staff friendly. Nice garden. enjoyed the swimming pool
We had a memorable stay at your hotel. The ambience was very satisfying.The nice town and the beautiful countryside are an important asset.
Wonderful welcome The evening meal looked beautiful, but the flavours were disappointing. Atmosphere, wine and service were excellent though
attractive building, well-kept garden, good location and excellent food
very good, but the beds are very bad
nice hotel manager, good location, beautiful environment (les ballons). breakfast, no toilet in jouw room
Town centre location, character of building, helpfulness of all staff, garage facility, value for money. no
The staff were great, friendly,limited English but we had a laugh communicating.I would recommend this hotel to anybody,friends,collegues,family.We are still awaiting our Boiled Eggs ordered at breakfast,staff and chicken obviously very busy but a very small hiccup,I would certainly stay there again.Many Thanks..
Despite we were 3, I booked a family room for 4 persons. On the room there was only 2 beds (a double bed and a single one). The hotel refused to provide us an extra bed despite I have booked a family room for 4 persons. Moreover, the continental breakfast does not include any "continental breakfast" characteristics.
Clean hotel, enough space in the room, nice breakfast and a charming couple that run their family business. The hotel is a half hour drive away from La Bressa a nice skiing area.
For a 2 star the decor and room size etc were totally as expected, and could probably do with a refresh. But nonetheless were perfectly comfortable. The restaurant is a gem though - excellent menu cooked and presented superbly by the owner and his wife. Extremely helpful and courteous. Great location for walking etc
the service in the restaurant was slow at evening, in the morning there was not enough warm milk nor scrambled eggs provided
Beautiful old architecture, big and stylish, modern bedroom, good food, peaceful. Setting for a movie! bed too short. Breakfast so so, not all serving staff very friendly.
Good location, parking, remodeled rooms and bathroom and on site restaurant. No help with luggage
Large, well equiped room and excellent bathroom. Very friendly staff with very high standard of customer care. Unfortunately we did not have time to visit the beautiful spa as we were attending a wedding on Saturday and it was closed on Sunday. Television in room did not receive any english speaking channels apart from a very fuzzy news channel.
nicely renovated bath room. Fresh fruit juice
a grand old hotel with modernised comfortable rooms and a high star experience. excellent shower, good breakfast, friendly staff. attention to detail shows throughout. hotel was faultless, although the town of Plombiers is small and sleepy with little to do outside of the spa facilities.
The view and everything, location No
Location was superb.
If you like seclusion this is for you in the middle of the forest it was peaceful and quiet. It was not easy to find particularly when the nearby main road was badly sign posted with major road works
The food was fantastic I recommend the trout fish dish it was brilliant it was so tasty I could eat about 20000000 portions!!!!!!!
Amazing location a very peaceful. Dinner menu for all 3 courses was excellent. Rooms are basic but comfortable and ours was huge and very bright with great views. Definitely need a sat nav to find it...though that could be a good thing.
The rural position which was quiet and isolated, ideal for walking and trekking. The rooms were adequate, although the bed linen and towels were to a high standard of cleanliness. However, the welcome and general attitude by staff was to a poor standard. Equally, the food quality could only be termed as adequate, far from being gourmet.
I loved the food!
This is an hotel to go to if you want to get away from it all. The staff were friendly, efficient and helpful. The food was of a high standard.