Would you like to save as your currency permanently or for this visit only?
My main criteria were hotel location and free wifi. Room facilities were also good. Nice outlook. Furnishings (curtains, art work..) perhaps a little outdated. Would have appreciated clearer information about room service
Excellent small hotel,plenty os cafe/restaurants in easy walking distance. Easy to find just follow the signs for the Templar castle and there it is No
Friendly and helpful staff. Good location.
El Castillo was located next to the Templar castle and near the Camino. It is located near the older part of Ponfarrada. Room was on the busy street side and noisy at night.
Service was good, location perfect and the parking was good. Front desk staff were very helpful in giving restaurant recommendations for dinner. Furnishings in the room were basic but in line with the price.
easy underground parking at no cost Unfriendly and unhelpful staff, very noisy rooms due to total lack of soundproofing, very basic breakfast
Good location, close to the castle. Reasonably priced meals available.
Location - castle of Tamplier very near (3 min) and this hotel just on Camino Santiago.
The location was ideal for exploring Ponferrada, and for escaping to the nearby countryside. The room was clean and comfortable with excellent soundproofing to the outside and a nice bathroom. Wifi worked fine. Lack of a minibar in the room. Breakfast was optional, but the hotel cafe didn't look very enticing.
Immediately on our arrival the reception staff made us feel very welcome and invited us to take from the free coffee/bar in the lounge. Minimalist design, with every facility. Very easy to find as it is well signposted in the town. Within 5 mins of the old town. Breakfast excellent. View from room good. Better than the AC in Gijon. Would definitely stay in AC again. Nothing.
Pleasant staff, good location within the city and availability of supervised parking. No
Clean rooms, friendly staff, easy to find, delicious breakfast
I liked the cleanliness. The staff were very helpful; Did not like the noisy location, or the fact that the room was too hot and there was no cooling; Did not like the noisy location, or the fact that the room was too hot and there was no cooling; the room was quite small; I would not call it superior
Please write at least 15 words
The young man at the reception was very nice, friendly, and spoke good English. The room was very clean and immaculate with two sinks in the bathroom! The grounds and interior of the hotel were well-appointed and tasteful. I wish the hotel had rooms which were air-conditioned.
I found it very relaxing, which was the focus of my trip. The hotel is nicely appointed and restful.
Excellent staff (Language skills, efficiency, courtesy). Prime location for town exploration on foot. Well-furnished, modern and comfortable room, with balcony overlooking town hall square, v. pretty view (but also rather noisy some evenings!). Car parking in paying underground parking was very convenient, (forget about finding free outdoor parking!). WiFi worked. Breakfast choice OK, but breakfast room not so OK (cigarette butts still there from previous evening's restaurant activity!).
The location was great. The room was unique and comfortable. The AC was adequate. The staff friendly and the breakfast regional and delicious.
Excellent staff, good facilities for peregrinos doing the camino
Very comfortable room in a good location. Hotel Madrid has a good reputation. Very nice breakfast buffet too!
Everything was fine. Thé staff was very Nice and we slept very good. Would have like fresh croissants for breakfast!
The best was the staff, really helpful and nice. The beautiful location and comfortable room.
The directions left a lot to be desired! The hotel is at O Barco not in Ourense,120 kms away.The address is incorrect on your website
The staff at the hotel were excellent, the ladies both in reception and in the bar/restaurant were extreemly helpful, friendly and professional. They made our stay very pleasant. The surroundings are beautiful and the walks are most enjoyable, especially if topped off at the end of a days walk in the hotel's relaxing spa and a delcious serving of duck in the hotel's restaurant, truely yum!
Good for sightseeing of Pontferrada for max. 1-2 days. Breakfast room rather small and crowded
The friendly staff, the location. Good value for money (special offer found on the internet).
Convenient as 5 mins walk fron the bus station . 15 mins from the old city and castle, looking out on to factories. Breakfast included in price wasn't up to much. All the locals were eating croissants and coffee in the bar
Hotel staff. She helped us to find glasses which my boy forgot in restaurent in the city. The marriage ceremony until 2AM was too noisy.