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The general appearance and ambience. Also the friendliness of all the staff. N/A
Well located good rooms food in restaurant good
The location and the views from the room The food was not particularly good nor was the dining room service
the hotel bar was quite nice The service was terrible and the staff were not very accomodating. Very bad customer service.
Exactly what we were looking for, reasonable, cost effective, suited us
An excellent hotel in a peaceful setting with fantastic views. Rooms very comfortable and spacious.
Excellent and friendly staff, particularly so in the cafeteria. Good value for money. A short walk (10 min) to the town centre/beach area. Nothing of any consequence.
The room was of the highest quality and we enjoyed the location for a casual stroll to the town
Extremely good location with more than adequete facilities. small beers are tiny beers!
Friendly staff and original interior design together with excellent cuisine Would have liked to stay longer!
Was a very good hotel,service was great the location is the best on the area luxury all around, great experience thanks. only the internet conection but they tould me that the server was down, and no american tv channels but is only minimun other then that was very good..
The spa and the golf course.
Had a weekend at the Mar Menor Hotel and have to say it was one of the best hotels I have ever stayed at. The food was Excellent, Service second to none and atmosphere just perfect. Would recommend this hotel to anyone.
Comfort of the rooms. Breakfast. Wifi is not free
A very comfortable room and excellent breakfast. Strange reception, rather dont sit down for the check in.
The room was excellent. The majority of staff seemed inexperienced / unprofessional, with the exception of reception staff who were definitely a cut above the rest.
Swimming pool was lovely and big. Plenty of space in the hotel versus number of rooms so don't feel crowded. Rooms were well decorated to a high standard. Concierge very attentive on arrival. Lovely terraces and viewing points around the hotel. Breakfast very good. Main restaurants closed on Sunday evening
Total relaxation with an amazing spa
The big difference in a hotel is made by the staff....and this staff is wonderful !!! No other comments are needed......The room has everything you need, especially the best beds in the world. The music in the hallway is welcome and soothing. The breakfast and dinner in the restaurant are great. Everybody is making an effort to give you a good time and the marketing department is checking the service and your comments on that! What a wonderful experience....... It might be a bit out of the way, however, if you are looking for rest, the pool, the spa and golf, this is a great place to be. Also a very nice golf-bar: good atmosphere.
There was no children! It was nice and quiet. we came for a break away from our own mini terrorists and that's exactly what we got. Luuurvely.
Helpfulness of staff. Although it was the chefs day off and the restaurant was closed the staff went out of their way to provide us with a tasty supper. The hotel definitely needs to rethink the given directions. We did not find it at all easy to locate. The hotel is not situated as declared in Puerto de Mazarron (which sounds appealing). It is in truth in Bolnuevo. Had we known this it would have saved us three quarters of an hour of fruitless searching at the end of a tiring and lengthy days drive. Local signing was none existent and should be addressed immediately.
Beautiful, small family run hotel with lovely, large, unusual, well decorated rooms and bathrooms. A real hidden gem, will definately go back again. no, everything was perfect.
The staff, the food, the kitchenette/living room corner in the room, proximity to the sea, walking possibilities, nice balcony, breakfast, recommended restaurant (although closed unfortunately during our January stay). Not really but noise carries a lot in the building because of the shape of it
Comfortable, stylish,relaxed, friendly. Staff, particularly Emannuel, attentive and flexible to accommodate our every need.
Excellent small hotel, all the staff are friendly and helpful. The rooms a big and have full facilties and even tea and coffee making facilities (very unusual in Spain) All in all we thoroughly enjoyed our stay and will return there again some time in the future.
Contemporary decor/boutique style. Complete absence of a pool in a high temperature environment is a negative. Roof solarium would benefit from being developed a place to go where you could sunbathe, get some shade and "cool down". Also a drinks service would be an big benefit.
Clean modern facilities, friendly staff and excellent cuisine.
very clean & comfortable small hotel with personal service breakfast prepared to order in cafe next to hotel
thoughtfull design catering for all nationalities. Good position Address sent was incomplete so difficult to find.Restaurant closed for refurb.
The hotel was very nice. New, boutique style, clean and comfortable. The only thing was the beds were a little hard and there was just one sheet on the bed. I was cold, but when i asked for a blanket, i got one immediately. The staff were very nice and you go next door to a really nice little cafe for breakfast - the breakfast is fantastic. you have a choice and its really pleasant. If i go back to this village (which is Bolnuevo - about 5min drive from mazzaron - we thought we were initially staying in mazzaron as that is what the site led us to believe, but it was fine as the little fishing village of Bolnuevo is really nice, has plenty of restaurants and is very short distance to Mazzaron. The food in teh hotel is also really good - a little bit more expensive (22-27 for 3/4 course meal per person) but is really tasty and worth it. there's also a great place on the beach for paella and lunch.
Nothing!!!!!!!!!!!!! There was no restaurant cafeteria or bar open, no live entertainment we wouldnt have spent 1 night if our arrival was earlier. My husband is in a wheel chair it was unbelievable, no offer of assistance, we had to get a taxi into the centre to get something to eat and drink, there was no tea making facilities in the room and then the following morning we were charged full rate! On arrival the hotel appeared in darkness. The receptionist spoke no english or any other language other than spanish as far as we could ascertain. She had a wriiten message telling us we could only stay until Sunday 23rd rather than Monday 24th March as we had booked. This also informed that an email had been sent advising us of this fact we have yet to recieve the email. The time was around 10pm
very quiet,car parkinggood
Very good service - much appreciated being given dinner with a smile and warm welcome by the waiter on arrival even though it was nearly midnight
Not a great deal, nothing near the hotel and no english channels on the satellite television! Location, location, location! Unless you have a vehicle this hotel is completely un-practical!
Interior design, space
Easy to locate but not very close to facilities for late supper etc if arriving late and restaurant is closed. N/A
Friendly staff and a excellent restaurant
Close to beach. We asked for a double room but were given a room with two single beds
restaurant and staff very good room could have been bigger with tea making facility
The Excellent sea views from the window and balcony. The balcony was safe for a young child. The cleanliness of the rooms and friendly efficient staff. The room furniture was dated and basic. However it was adequate for our needs. The family room was very near to reception and voices woke the baby up in the morning.
Being near sea and promenade
All very quiet until local expat Lions invaded and spoilt the tranquility
great location, direct access to two lovely beaches. Plenty of space in the hotel and the surrounding area. Hotel very quiet. breakfast was dreadful. Why do hotels never learn?
Hotel Bahia was clean, easily accessable and the staff were excellent. I would definately recommend this hotel The only improvement would be to have fans/aircon in the lounge/bar area
It was old, but clean. The price was very good.
Excellent location, right on the beach. Immediate surrounding area somewhat run down. Adjacent building (previous shopping centre?) boarded up, vandalised amd covered in spray paint.i
stayed one night only
We enjoyed our stay at Hotel Alboron very much indeed.The staff were very helpful & curtious. Drapes were hanging off the pole in places ,
Good food in the restaurant. Staff helpful and competent. Adequate comfort. Excellent location for us. The lounge area on roof was not operating during our stay.
The staff were very friendly and helpful and the location was excellent right on the beach. The beach was very clean and quiet. nothing
Very reasonable price. Bathroom was not very clean. Hair found from previous guest.
attached to a fantastic tapa bar for food slightly cold at night
Good value.Good restaurant next door.Quiet position but handy for motorway. Lack of hot water one morning.Heating system inefficient but it was particularly unseasonable weather during our visit!
clean, friendly reception, good air conditioning, free parking small beds, barking dogs
calm atmosphere, friendly staff, free access to the internet Yes. 1) Only two of the staf at the reception desk could speak and understand English at basic level. 2) Guests can take the bus from Murcia to the hotel for 1.7 euros but they should take a taxi from the hotel to Murcia for 25 euros. That's too much !