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3350 Avenue of the Arts, Costa Mesa, CA
0.4 mi from
Excellent service. Staff were very helpful and friendly!
Nice area to behind the hotel to walk. Larger room size Service was somewhat lacking. I stayed 3 nights. My room was never serviced by the cleaning crew after I checked in. Mattress was very firm and not very comfortable. Hotel nickel and dimes for everything. Self parking was $22 a night. Hotel Concierge wanted to charge me an additional $20 a night when I (a solo traveller) requested a king bed upon arrival instead of two queens, even though the hotel was half empty and the published rates of the king rooms were $35 less a night than the nightly rate I had paid for my stay.
All staff was nice, it was close by many eateries and shopping centers. Beds were comfy and restroom clean. Bed was huge, my husband and daughter and I slept comfortably with room to spare. Pool and Jacuzzi were cleaned and there was plenty of room to sit and relax. Plenty of parking. Pillows were too soft lol
I enjoyed the staff, welcoming and polite. Bathroom toilet light did not work. AC too loud. Stains on carpet.