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Promptitude and city knowledge of the clerk
Walking distance to city centre & most of the World Heritage sites which have mosaics. Excellent information from staff, who spoke good English. Free parking.
A friendly, comfortable, simple hotel, with helpful staff and within easy walking distance of the railway station and all the major sites.
The hotel is very near the station, water bus etc. The accommeodation is clean and fair for a small hotel particularly in Venezia. The breakfast area was only fair.
It's a good hotel. The rooms are clean and the staff is nice.
Location Nothing that i had not expected
Convenient location. Great breakfast. By and large the staff were excellent. Lack of easy chair with reading light in room. The room was small on the top floor. The bathroom floor was not cleaned before or during my stay. I think this was a Euro 62.00(cheapest advertised) rather than Euro 82.80 (as paid)
Located a block from the rail station, the hotel is clean, the beds are good and the staff were courteous and efficient. You seemed to need a credit card to use the in-room safe.
When booking a double room for sibgle use, the bedsize was listed as "kingsize". The bed in the room consisted of two side-by-side single beds.
I stayed there for two nights, during my Italy Trip. From all the Hotels, it was the one with the friendliest stuff, best breakfast an the biggest room.
A comfortable hotel that was conveniently located, and served an excellent breakfast
good location for station and city centre and still peaceful and relaxing
Staff,cleaniness and rooms
We booked the hotel in order to attend the Imola circuit for the World Superbikes weekend. It was within walking distance and was a good choice in this respect. The breakfast lacked variety for all tastes, although there was nothing wrong with what was available, but a better selection is usually available in 4* hotels.
Good restaurant for the dinner. Free garage parking and internet.
size of the room. easy to find. toilet not very clean. Some hair out of the shower and next to the wc
The hotel is about a 20 minute walk from the town center, where the restaurants and a few historic sites are located. The railroad station is a little farther from the hotel. It's a pleasant walk, except in hot weather when you're going to dinner. A taxi downtown costs approximately 8 EU, and there is also a restaurant in the hotel.
Very spacious and luxurious, kingsize bed Only paid WiFi internet
The location of the hotel is good and at reasonable distance from imola centre and the autodromo. The rooms are spacious and nicely decorated. Also the halls equiped with led lights at various angles are different from the usual. The breakfast was ok and the serving personal helpful and friendly The reception personal was cold and direct. The shower cabin looked unprofessional with its sharp edges. The breakfast was ok but nothing too great.
Friendly staff, quiet location in the "sleeping" district of the city. Leaking pluming in bathroom and unpleasant smell from ventilation which was connected with restaurant's kitchen few floors above definitely made some trouble.
I wanted a quit hotel inside a small town, for a one-night break in a drive to my holidaylocation. This hotel has private parking, a nice central location, great hotel for this price.
The little town of Lugo was a really pleasant surprise - wonderful to walk around and the hotel was fantastic. Very welcoming, great service, nice breakfast. Highly recommended.
It's clean and quiet to live and the service is good.
Breakfast, big room, nice town, good reception service
An excellent location in the middle of Lugo town. Well placed for visiting Bologna and Ravenna, but little to offer in Lugo itself. The hotel is good quality and the staff friendly. No hot water in the bathroom on two occasions.
Staff was very helpful. My baggage didn't arrive for 1-1/2 days, and they were very good about calling the airport for me mutiple times, as well as making toiletries available. Cotignola is a small town, and this hotel is the best place to stay - clean, internet access, centrally located, staff speaks english, restaurant is very nice, breakfast included, air conditioned rooms.
Comfortable beds, great big bathroom, cleanliness. The view (of a backyard).
staff; restaurant; internet 3 € for all days; very good everything please do more days with this price
the friendly staff at the receiption, central position of the hotel, quiet there should be at least one german tv channel( they sakid they were rearranging channels at that time), bread at breakfast improveable!
Hotel staff were first class and smiling. Hotel smart and very clean. Room was a good size. Breakfast good . Great value. No complaints.
Clean, Smart, comfortable with helpful staff
Charging 5€ for 38 min of internet takes any positive feeling away.
no air vents in bathroom very unhygienic not a pleasant stay
Personal. The gym. Paying for wifi internet. No restaurant.
Helpful staff and location (close to town centre and airport) Air Conditioning was not in use - apparently not allowed unless the mayor says OK. It was very hot and it was not clear from the hotel listing that this was the case
Proximity to airport and town centre. Friendly and efficient staff
Breackfast was very good, not distant from town centre
Good and varied breakfast. Nice and friendly staff. Hotel is very near to railroad, which is disturbing during the night.
modern style, very clean, good staff
There are three thinngs that stay out when chossing a hotel;bathroom,quiet location and bed. On these three accounts the hotel gets good marks My stay was to short
Efficient, clean, comfortable Except late at night when it was finally turned off, there was loud bad music playing in the hallways continuously. It added nothing to the ambience and was very annoying.
nice reception, good service, excellent hall for breakfast no, anything.
Value for money Its position in ravenna - almost impossible to find. Also very far from centro.
Very nice design and larger rooms. Breakfast was OK. Hotel surroundings are not very nice and you need a car to go to a restaurant to have dinner.
you get a lot for your money
No restaurant in hotel or closeby
clean, modern room more light lunch and dinner meal service [in US we might call it a 'coffee shop']
easy to check-in, easy to check-out. easy access from motorway, available parking. power breakdown in my room - was fixed by desk personnel. No hot water in the morning - failure in the hotel system.
The stay was nice but the air temperature inside the room could not be adjusted and was set for 24 C too warm for me. Although the whole hotel and region were could outside. I like to have a colder room
there are no surprises, everything is at a very acceptable and pleasing standard
Fine place to stay, fine staff. Free shuttle to Ravenna City Center.
Very stylish Hotel with excellent facilities and the room was 5 star
Very convenient place for business trip. Easy to find te hotel.Close to the ports and road access. free car park.
The hall and bar are very nice; it's nice to arrive in the hotel. Lots of parking. Large room with good beds. The room was very hot and we couldn't get the temperature down. The air was very dry so pay attention when you arrive that you regulate the heating/airco instrument.
Everything including the free navetta! Without doubt the best hotel in Ravenna! Nothing
Location,Easy to find and access to Venice raod SS309. Free parking No any computer to use for customer.
Room was clean and nice It was not written on the booking.com page, that you have to pay an extra 20€ per person for using the Wellnessarea. Plus, there they wanted to charge us other 3 € just for using a big towel. At breakfast no one asked us for a coffee or tea. Breakfast itself was not what you might expect at a Hotel with 4 stars.
The beautiful spacious room, and the polite friendly staff. If you like shopping it is the perfect location. would have like access to a hotel bar and to be able to sit and have a beverage before going out to eat etc. f
location, cleanliness and staff current refurbishment, noise was slightly offputting. some seating needs attention or replaced and some choice for english breakfast even if only toast
Nice Hotel, friendly staff No bar in the evening
The ambiance of the hotel.
Beautiful 'Old World' feel to the hotel, great place to stay in Faenza
the room 111 no bar
I cannot say a bad word about the Hotel Vittoria. The staff were very pleasant and helpful and the location of the hotel was excellent. Only a short walk to the centre of the town. We had a very pleasant stay.
Good position in a beautiful building; large room; good breakfast; possibility of parking nearby at no cost (during holidays)
Clean, nice, tastefull interior, staff spoke good english hard bed,
Very central location and friendly staff Decor was a bit dated but everything was spotless and well-maintained.
The hotel manager Frederico was excellent, we had a few problems not related to the hotel, however, this gentleman sorted everything out with a smile. Thanks again Frederico. We vwe could have stayed longer.
Free wifi, confort, nice persons, I really appreciated my stay in this hotel! near of Imola race Nothing, it was great!
We spent two fantastic nights at this hotel... the bathroom was a real treat... it was a big room with a jacuzzi bath and seperate rain shower. The staff were friendly and helpful as were those in the bar attached. Imola town is a 10-15 minute walk away... no need to drive there as the town is mostly pedestrianised... it is a bustling, beautiful and historic place... we arrived during a music festival and had a great time.
Reasonably priced, quiet high standard room with internet connection, helpful reception staff, good breakfast, easy parking, easy to find. Have not seen other customer reviews so cannot comment on their accuracy.
Staff very friendly and helpful, excellent value for money No
We were upgraded into a better room at no charge. The bed was very comfortable. The room was recently updated. Excellent value for the money.
i liked a lot the area and the atmosphere of the hotel.staying in this hotel was very pleasant for me
The overall comfort
The hotel staff are very nice. and the hotel is very clean and nice Breackfast was not so good with few selections and with empty plates.
Unlimited free internet access.
Location. Just off the A14, very convenient
It was the best hotel we stayed at during the last 5 years when travelling accross europe. They don't cater for diabetic people, but this is a problem everywhere. simply supplying wholemeal bread at breakfast would be a big help. Also some sugar free items would be good too. There are millions of diabetic people in every country.
Unfortunatelly there seemed to be a problem with the heating system and we froze
No on site restuarant facilities
The room was very welcoming with a pleasant smell of incenseand it was comfortable and clean Not many restuarants within walking distance.
Staff was very helpful, room quality and cleanliness was superb. Hotel was very quiet and I loved the breakfast. Towels were abundant, very clean and had a very nice scent. Very close to highway but quiet and has a spacious parking lot monitored with cameras. We were advised to check two close-by pizzeria house which were both very nice to dine. I loved this hotel.
excellent location from trin station,large quiet room, wonderfull breakfast and excellent staff. As a single woman traveler I felt completely relaxed and safe in this hotel and would say this is a great place to stay
Well-appointed rooms with modern furnishings. Convenient internet access. Staff were efficient, friendly and helpful.
The staff were very helpful and friendly. The welcome snacks and hot drinks were much appreciated. The room was comfortable and catered to all our needs. Breakfast was plentiful and offered a great choice.
Very polite and welcome stuff
Very friendly and helpful staff
Hotel Michelangelo was close to the railway station, it is only 10 minutes walk. The room was a little warm, but it was clean and comfortable. Breakfast was excellent. The stuff was very friendly and helpful. I recommend the hotel for people travelling with children too.
the staff and breakfast, and location for the airport and the centre of town. the windows in the room did not open and the air conditioning was poor, i dont think this hotel is of 4 star standard.
Due to illness in the family I had to change my booking at very short notice.Both booking.com and the Hotel desk staff were very helpful in arranging this (and without any cancellation fees!).On arrival the two ladies on the desk were so very kind and helpful in assisting me get some medicine for my wife. The hotel is very close to Forli Airport (5-10 minutes), and its a 2 hour drive to Florence.
Very helpful staff and nice touch to have a free mini bar with soft drinks Location is excellent for the Forli airport Beds far too hard and uncomfortable and the rooms looking a little tired and in need of upgrade
I spent such a short time in your hotel, so I did not have the chance to really like or not like your hotel.
The location of the hotel, the value for money and the confort of the room are exceptional.
The warmth and generosity of the staff and the accommodation
Excellent room and location. Breakfast was good, although no butter on the second morning we were there. Noise from other guests on the first night. Junior suite turned out to be one large room. Judging by other reviews I think the owner(s) must have been away. We only ever saw somebody on arrival, and at breakfast, who couldn't speak any english. Nasty smell from downstairs, perhaps they were having problems with the drains?
Location Service not in line to make it a good value for money choice (in the luxury segment). Ex. 1. Problems with satellite TV, flagged but not solved by the owner; payment with credit card temporarily unavailable, made cash withdraw necessary
Easily one of the most attractive rooms we've stayed in Europe. Interesting decor and antiques, but best of all was the ceiling painted in Roman villa style and strageically-lit. Also liked how spacious the suite was (including the bathroom) and how it had essentially 5 beds, how the staff helped us find free parking nearby, and now central the hotel was overall. Breakfast was served in a cavernous room with wooden beams, which we liked, but it was cold and unimaginative.
very central location not a spacious and a little bit dark room
The hotel was in a great location for all the mosaics and amenities The staff were really friendly and helpful.
its position is perfect for exploring the city of Ravenna, right in the middle, just off the main square
The position of the hotel in the pedestrianised centre of Ravenna and helpfulness of staff. Noise of street cleaning in early hours.
Location was excellent: v. central. Services were friendly and helpful.
Friendly helpful staff. Clean room. Wonderful breakfast.
The cleanliness Strange lack of art on the walls.
Staff on reception very good, knowledgeable & helpful. Breakfast good Wonderfully central. no
Great service nice hotel staff The room was small but they changed us to a bigger room without any extra cost. Great service and friendly staff.
Friendly reception and breakfast staff. Comfortable bed. Interesting decor. Bathroom too small. Access from railway station more difficult than anticipated (obviously beyond your control) and this was main reason for choosing the hotel!
The hotel was modern, clean and with helpful staff The location was poor for us in that it is at the wrong side of the railway line for pedestrian access into the city and therefore involved a long walk
The location is good, about a 20 minute walk to main centre. The room was clean and fresh and the hotel was easy to find. AC in my room didn't work and the doors were hanging off the wardrobe. The room was also noisy - i could hear everything the guy in the next room said on the phone. Also breakfast service was non existent. Minor issues but would make impression of hotel overall much better.
We were amazed at the quality of this hotel for the money. It was very comfortable, we all got great showers in the morning, free wireless internet, the staff were helpful and spoke English, and the buffet breakfast was very good. Highly recommended! Behind train station, so a bit of a walk to the center of town. But convenient if you have an early morning train.
Staff are very kind, helpful and cheerful. Noisy environment (next to main road and railway). The breakfast is nothing to do with any other 4-star property (no eggs, no sausages or anything warm, no orange juice), drinking from plastic glasses during breakfast... awful. Staff are lazy to answer the phone or email inquiries.
city center is in walking distance noise from the street all night, situated at a major intersection
The hotel is close to Theodoric grave in Ravenna, and at 10 minutes of the city center. It's quiet, comfortable, offers parking and Internet access and a correct breakfast. A quite good value for the money.
The staff were extremely kind. The room was clean, elegant and comfortable. The breakfast was excellent.
The staff was really helpful
Excellent location. Very good service. Reach breakfast. Nice spa.
The efficient friendliness of the Staff in the Wellness Centre. They showed us around and explained everything perfectly. Congratulations
the baths, the thermal water is amazing not partial to the town x-roads location or the architecture
Really nice Hotel. I enjoyed stay. Anytime again.
The hotel and staff were outstanding and we would have happily stayed there longer.
The live music at the bar in the evening is a nice touch, as well as the general relaxed athmophere and the kindness of staff. I would definetely recommend this hotel.
It was very nice time. Room was very nice and breakfest too. Swimming pool was great. Little bit noisy aircondition in the room
We were treated like royalty. Expert and attentive staff made this incredible hotel even better.
old world charm,classy, very good food and exellent staff.The location is superb in town but yet opens out into gardens and park at rear. Within monutes drive of spectacular tuscany like countryside on hill route fo Fanrni room was cold at times and bed was quite hard not as comfortabe as 4 * should be
The spa facilities The decor is heinous. But Mussolini commissioned the hotel - it is large - and they try to preserve some feel of that era.
Room comfort. Furnishing a bit dated. Lack of bread variety at breakfast.
The courtesy of the staff, the hotel facilities and the closeness to the highway. The restaurant is also very good and deserve a visit
very welcoming and helpful felt valued as customer
The staff were absolutely fabulous. We travelled with a small baby , and everyone from the receptionist, to the dining room staff were unbelieveably kind to us. They couldn't have done enough to help us. The pool wasn't great.
Friendly staff, helpful. Nice room, well furnished. Excellent breakfast. Troublesome wifi connection. Had to ask the reception staff to go check their router, switch off and on again. It took half an hour to solve the problem. Eventually they did it and it was ok. At least the wifi service is complimentary which is good.
Great location - right near the highway. We've already stayed in the Best Western hotels, so we knew what to expect and we liked it. The hotel is modern, clean, convenient, and one can easily use the stay for travelling to the nerby towns. The breakfast could be better. The swimming pool did not work.
Readily available parking. Indoor pool. They gave our reserved room to someone else and were going to charge us a higher price for another room until I protested and then they agreed to original charge.
Hotel is nice, parking area is big, friendly staff, clean and good fornitured room. Swimming pool need urgent maintenance jacuzzi no longer working and pool is full of sand.
Staff were very helpful and lovely, the room was spotless, the location was good, and the price was also very good, considering we got a (large) private bathroom to ourselves and a substantial breakfast buffet for much less than other hotels in the city were charging. The room decor is nothing luxurious, but for the price, it's exactly what we'd wanted.
Perfect location - just next to the railroad station (no noise from the trains, though!) and very close to the city center. Friendly staff. Breakfast could be better - there were no eggs, ham or any other meat products... But still it was not bad.
Julianna at reception was super and went beyond expected to help us out with information about the area. She was just a very pleasant young woman. Also it was very clean, and the shower was very nice, bed comfortable, felt secure. I wish there had been a computer for use by the clientele. We did find an internet access shop maybe three blocks away, but the atmosphere would have felt safer at the hotel.
It was good value for money in an excellent location, beside the station and just five minutes walk away from the historic centre. The breakfast might have been better.
Location is perfect for me ,for a traveler use trains. Very near the station. Hotel prepared the double huge room for me. Hotel staffs are very kind and friendly. Although it was a cold weather in October, heater was on. Thank you very much!! Staffs did not speak English.