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Excellent staff and service. Initially thought room may be noisy next to road but actually v quiet road through village. Restaurant v good and reasonably priced. No major bad points to report.
- Good location, as you go out on the left there is a lovely restaurant and if you like wine and you have a car you can travell to small villages in the wine region. - The room was a bit cold and the tv must be from the 80s.
One problem: No Internet or Selolar conection.
comfortable, in a pretty village, very nice meal, family run Nothing
Rooms very clean, staff english speaking and helpful
The room and parking Lack of information about the hotel and services
The room was spacious and attractively furnished.
Felt very welcome, helpful and not over fussy staff, beautiful new pool with pool side bar , delicious meals for a fair price , not at all impersonal - in short, we'd like to visit again! No
Restaurant was excellent and the wine list comprehensive
Superb location and spacious room. Very kind and helpful staff. Some noise from the train station, but not a nuisance.
Staff was very friendly and hotel right across from train station Not particularly clean, window opened to alley with birds roosting and major noise from ventilator or some othr machinery....no screens...it was hot so we had to have the window open
location in proximity of the railway station
The owners where very kind. The place is beautiful and they treat em really well.
In essence it is a very good hotel. It has everything you want. During our stay the internet was not working and the restaurant was closed. Of course this should not be a problem but when we confronted the reception, together with the incorrect prize of the room, they started to behave unfriendly and unprofessional.
The staff very friendly with our room ready prior to our late arrival. Very helpful The triple room (Family room) was made by adding a very little bed. The restaurant closes early with no chance to have room service.
Great location across from the train station and short walk to downtown and pedestrian shopping area. Short cab ride to board riverboat cruise. Wonderful staff service and room service too!
It's perfectly located for an overnight stay when driving from south of France to Calais. The refurbished rooms are a great improvement. We had dinner at the hotel which was fabulous and all the staff were friendly and very attentive. Would certainly recommend it for an overnight stay. It's a little difficult to find as it's not right in the centre and Chalon Sur Saone is disappointing.
Quiet, good location Nothing
Convenient Feel we need to upgrade to get a better room
The staff were friendly, professional and exceptionally helpful. The restaurant far exceeded the 3-star rating.
The Hotel was clean and comfortable with a modern feel.The staff were very attentive.
The breakfast: lots of variety and always well filled. Friendly staff. Nice, comfortable and clean rooms and bathroom. Ideal for a short stay if you are travelling through France. n/a
Secured parking in front of the hotel Do not book privilege rooms, you get only 4 soft drinks and a different shampoo for the higher cost. All rooms are the same. The hotel is quite noisy from inside the hotel, close the light and look from your room to the corridor, yes you can, there is door gap or split that is big enough.
Convenient access close to highway, free parking, free internet what actually worked well, clean room enough size for single traveller. Pretty old bathroom equipment
Really close to the A6. Fair value for money in a ver 'standard' place; but adequate for a one night transit stay, which was the purpose of the stop. 'Private' parking all but secured. Anyone can enter this outdoors parking lot.
Close to the motorway, quiet rooms, plenty of parking space, discrete communication, correct informatuon on alternatives and traffic. Location not well indicated, rather out of the center of town, and no dinner offered on Sundays - which contradicts the tourist information brochure of Chalon. the pasta-alternative can hardly be serious.
The staff, the room, bar & restaurant wre excellent. On a five night stop over around France this was the best hotel we stayed in.
very friendly staff, well sized rooms, clean. Even though no closed parking, but parking is monitored 24/7 by means of cameras, and guard walking over parking frequently.
Very nice, large, clean room. Bathroom was very clean and everywhere was very spacious and tidy. We were impressed by the location and the style of the hotel. I cannot think of any bad points.
Excellent room with good facilities. The restaurant service and food were excellent and good value for money.
Location to Autoroute was excellent and easy to find. Food was good and affordable.Breakfast was had a variety of choices.
The fact that check in is open 24hrs is a huge advantage for travellers when they may be experiencing delays. The restaurant seemed to be expensive
Very accessible, neat and tidy. Swimming pool always a plus
The location was great and the room was spotless and large. Everything was as advertised. The dining room was not up to the standards of the hotel.
It's right by the motorway junction and easy to find. There was a large, free and well lit car park.The staff were helpful. The room was clean and had a very comfortable, large bed. The swimming pool was a pleasant bonus. Breakfast, although €7.50 p.p. was generous and had many excellent choices. This hotel isn't in the lowest budget range but represents great value. Nothing at all.
easy access from motorway booked hotel after seeing ibis advertising new rooms. was offered old rooms which were in a poor state of repair and smelt of smoke.
bed, eating, friendly people no
Great service and friendly staff
Staff helpful and friendly. Room comfortable and quiet. Hotel good appearnce and location. Furnishings a little tired; believe re-furbishment in progress.
Friendly staff and very good food in a lovely square.
We recommend to have a dinner at the restaurant. The building where our room was located had no lift. If you carry big and heavy luggages, it can be a problem.
Excellent food and huge wine list. Perfect location and much improved public rooms following renovation.
Lovely location, gourmet food, attentive service, access to my favourite white Burgundy wine, convenient stop-over en route further south No table d'hote menu at less than eur 52
Very friendly staff. The restaurant is very good for dinner. The breakfast is expensive.
The restaurant with its pleasant staff. Without water in the morning it was not nice to start the day. The hotel did not do anything to compensate for this.
Great area to stay and explore. Breakfast expensive.
highlight were the meals - all excellent and beautifully served. Ditto wine, variety knowledge of staff etc. no, people who like very good food and wine would enjoy it as the rooms are nice enough but not outstanding, neither is there a pool etc. which some might like. We loved it, excellent couple of days which is probably about right
The ambience, location, food, and service were all first class, and made for a very enjoyable end to a fortrnight's holiday in France
This is the second time I've been in this hotel in the last month and I enjoy it a lot.
I always go to this hotel whenever I travel to Burgundy. It is a good hotel with a superb cuisine and wine collection.
I liked the standardized service you get at all Novotel hotels, where you know that you cannot go wrong. The room was spacious and clean and the hotel leisure facilities very good.
I loved the hotel. The staff were attentive and friendly, the room was fantastic, the surroundings were beautiful and peaceful, and we got the chance to taste a sample of the local wines. Overall a wonderful experience which I would highy recommend.
Very friendly atmosphere, lovely countryside, bedroom very comfortable, great evening dinner and wonderful wine tasting. To be recommended. The only downside was a drain-type smell in the corridor outside our bedroom. However, this was not evident in our actual bedroom, so we didn't mind.
We had the tasting menu which was a great experience.The room was very comfortable.Location fab
Young stylish design with extraordinary comfort.
Exceeded our high expectations. Staff (& family) welcoming, efficient, and excellent English speakers. Food and wine superb and in much greater quantities than expected. The tapas menu was almost a full degustation in itself. We will be returning.
The beautiful position. The tasteful rennovation. The luxury - our very large room was extremely well appointed - large towels and tea making equipment (not normally given in even luxury French hotels!). It was airconditioned and was beautifully decorated. The welcome was very warm and all the staff were delightful. The common rooms - sitting room, terrace and dining room are all well decorated and spaious. We had an interesting wine tasting with the English Sommelier, Simon. It is an absolute hidden gem. Only very slight niggle was that we arrived on Sunday afternoon and the hotel was closed. We had to wait for an hour before we were let in. However, the owner was delightful and very apologetic as she had got times mixed up. Otherwise absolutely nothing!
The varied decor (we stayed in 2 uniquely decorated rooms), the bathrooms with a great large soaker tub and rain shower shower, great overall lighting, location (close to Beaune and various wine villages), clean clean clean, TLC (tender loving care was very apparent), friendliness of staff. Sound carries to the bedrooms and it was 11:30 ish before things quieted down.
Excellent hotel for a one night stop on the way from South to North of France. Was not able to get into Le Montrachet where I normally stay.This hotel was better and cheaper, with the addition of a wine tasting dinner. Excellent
Incredibly friendly staff all with excellent English. Wine tasting dinner with 15 local wines to try for €50 per head was good value and informative. The room we stayed in was large and well equipped. Lovely hotel!
We came to sample the tasting dinner and it was excellent . Everyone was very friendly and helpful. We were given a deelicious light lunch on arrival . The explanation and presentation of the wines at dinner was very well done . There was a nasty smell in the stairway leading to rooms 1 and 2. It seemed like a sewage problem . Placing a wet towel under the door solved the problem .
I'm spending 50% of my time in travel. This was my first stay at Campanile and probably my last one. I booked 2 rooms (we were 5) and when I arrived late (after calling the hotel to inform of late arrival) they had only one room. They finally found 2 rooms but very far from each other (which is not easy with children). The bathroom of one of the room had nod been cleaned, there were no sheets on the pillows of both room, in a room for 3 we had only 1 towel and finally when we had to pay the asked me to pay a higher price then what I had on my reservation ....in one word worst experience I had in hotel
Comfortable and quiet cooling system.
Restaurant staff were good - professional and hard working We booked three rooms - two twins and a triple. We got two doubles and a double with a camp bed? This is basically not what we booked - not sure why this was therefore offered, but not a major problem in this case.
A room presented as "triple" was really a double plus an extra bed... Consequence: a baby crib I asked for was not available. They didn't even know about it!
It was easy to find from the Highway. The room was well cleaned. The Kitchen was not prepaid for all the wisitors freyday evning. They were sold out of different thing at the menucard.
During the hot weather at the time of our visit, the air conditioning was a definite bonus.
Ity was quiet, the staff were friendly and we enjoyed our overnight stay.
Easy access from motorway. Internet access. Restaurant on site. Not a single electric socket in the room - had to plug computer in the bathroom sovket - and so could not charge the phone sat the same time
No fuss accommodation - good fod served at reasonable rate. No english TV
Position and Free Parking! Value for the money. Too expensive for the category!
The owners were very helpful and even took us to our ship on Sunday morning. In fact, the husband drove to the new Hertz location to lead us to drop off our rental as they had moved and not informed us of their new location.
The suite was superb and the staff were excellent. The manageress even brought us up a tray to our room with an excellent bottle of wine and some nibblies after our long drive from London. We were running late the next morning and didn't have time for breakfast, so she made us up another tray with pastries and coffee - she was exceptionally helpful and friendly. We went to the Sphinx restaurant for dinner - they don't speak english, but it's not hard to figure out food on a French menu and we had a brilliant meal with a very tasty bottle of local wine. I didn't like being charged for parking and I thought breakfast was included, but turns out it wasn't - there was no mention of a breakfast charge when the manager showed us where it was served, so I just assumed it was included.
The hosts are very welcoming and helpful, and the hotel a very good value for the level of accommodation. Breakfast is the best buffet we encountered in France! Easy walk to the heart of city. Without a gps, it would have been hard to find--but no problem with our Garmin. Then again, that's true of many of the best lodgings across France!
The interior designs were very nice and the owners were very hospitable. Also, there was a comfortable atmosphere, which made me feel at home.
It was nice and quiet and yet in a vibrant part of the town, close to the Historic centre. It suited our purpose as a stop-over hotel.
It was like staying over at the house of your parents; everything felt cosy and familiar right from the start. The staff was very nice and helpful and made you feel right at home. It is a very quit and relaxed place while still being about 10 minutes walking distance of the city center. When we arrived at about 16:00 there was no hotel staff around and the door was locked. We were let in the door by passing hotel guests who knew the entrance code on the door. After about 15 minutes waiting in the lobby a teen girl passed the lobby who turned out to be the daughter of the hotel owner. She was gracious enough to help us out but was at first totally lost at how to do that as everyone she called for help didn't answer the phone. After 10 minutes of frantic calling people she got her mother on the phone and got us into our room. About 15 minutes later the maid / receptionist / nice woman in charge was back and approached us with all kinds of apologies.
The rooms are extremely comfortable and well-appointed, think recently renovated? We had stayed there before and return in the expectation of an excellent dinner outside on the terrace. We were not disappointed; the meal was up to its usual high standard. Breakfast buffet offers an excellent selection including fresh fruit, muesli and natural yogurt (the last being the indicator to me of a decent hotel).
Nice garden with pool and outside restaurant the small room with small window at the parking side
Nice hotel with heated pool, garden, outside dining and refreshments. Very godd food, excellent staff.
The food was excellentand the service good.Rooms were renovated, comfortable and clean. romms not well sound insulated
Nice country side hotel. A good base for exploring the Burgundy wine road. Pool area is very nice. Breakfast is too expensive.
Restaurant is really excellent, astonishing quality and value for money None
Pleasant Location & quiete and very good food and restaurant service
service was friendly and efficient ie quite fast.We also appreciated the up-dated bedroom and the pool looked very nice but we were too late to benefit!
Excellent restaurant and helpful staff,Pleasant pool with good poolside service None really poolside shower base dirty
Friendly helpful staff., Difficult to park car and caravan even though advised by telephone that this would be fine.
easy to find, practical, value for money although I am a smoker, even I thought the room smelt too much, and my family felt even stronger about this. Next time I will book a non-smokers room.
very very small room, barely possible to move into the room, the bathroom is very small and uncomfortable little bit far from the centre. there was heavy smell of cigarets , although there is sign everywhere not to smoke !!!
Convenient place to stay near the motorway.Next door to a Campanille for dinner.
Check-in possibilities 24/24 Really narrow room
Convenient to major highway
Easy access from the motorway. Easy booking in procedure. Secure car park close to facilities.
cheap, close to the motorway. The rooms all smelt strongly of cigarette smoke, one child and one adult both got bitten during the night by bed bugs or fleas,
Flexability and the opportunity to explore Chalon sur saone during the journey home from Spain. It provided the essentials after a long drive; clean sheets comfortable bed and shower Disturbance from adjoining room. People watching their tv until 3am. We had booked two rooms but were spread apart. Attention could have beeen given to placing families together and attention should be given to sound proving walls
It is an old-fashion hotel with nice atmosphere. The room was comfortably silent due to double doors and windows. Maybe slighly worn out, but just a little bit. It is on the borderline between being 'hotel with atmosphere' and 'hotel in need of refurbishment'.
Great bathroom Very poor bed.
The room was very clean and comfortable (many rooms have been re-furbished since we started using the hotel several years ago). The restaurant has always been of good quality in our experience. The staff at reception and in the restaurant have always been very pleasant although they are obviously not comfortable with speaking English. Between their English and my French, it was not a problem. Nothing at all. We are regular guests due to its loaction.
i recently stayed in another Best Western and really enjoyed the value for money. This was not the case in St.Regis as the room looked very old and tired.
reception staff - very efficient, very kind - value added.
Hotel staff excellent and very helpfull.
their kindness and quality of service, cleaness of the room may be they can change their TV
hotel was nice clean and classy. We ate at the restaurant and the food was excellent. very subdued atmosphere. Close to the old part of town.Bed was comfortable. Except for one person the staff was very helpful and friendly. Breakfast very overpriced. There were no coffee or tea making facilities in room, which we are used to travelling in Canada and USA
It was very quiet for sleeping The bed was not very comfortable
Room was very comfortable
Very atmospheric hotel in superb location, specially for visiting fabulous cathedral and museum at Autun. Also good secure parking for travellers with loaded cars.
Family room for a good price Parking is 7 euros extra per night; Large variation in size and quality of suites for basically same price. If booked through hotels.com you get the smallest and oldest suite it seems
Manager was helpful when radiator in our room wasn't working. Breakfast was good. Evening receptionist didn't want to understand that ,even though her computer said heating was on, we are intelligent enough to know whether or not there is heat!
Location, easy parking, quiet, lovely garden and nice staff. Rooms were average, not much character.
the town of Autun the interior was unattractive
Nice view and comfortable room Very limited range of choice on restaurant menu, although the food was good, drinks were overpriced and they could not supply a Cafe creme.
The position in the ancient and picturesque town. The total peace and quiet of the rooms. The restaurant was excellent. The bathroom did not have a shower that you could use standing up!
yes excellent hotel though breakfast was poor breakfast poor coffee very bad (for france)
classy, elegant, sevice good!
location in old historic building. Quiet location, niece views. small rooms with hardly any closet space. Old mattress. I would not recommend the restaurant.
The setting of the hotel in the beautiful old town of Autun near the magnificent cathederal. would love to stay at this hotel again. only the hand held shower ! The junior suite we had was lovely as was the views.