very friendly staff and reception; extremely accommodating for family/baby studios are starting to show their age/ wear and tear.
Very friendly, good breakfast, clean rooms Breakfast room too small.
Air con Noise and plumbing
Great proximity to the town centre. Good Value Late arrivals have to fend for themselves to find rooms across a car park (in darkness !)
clean comfortable rooms five minutes from town centre did not have the breakfast so cannot comment
the staff and the cost and quality of the breakfast the area it was located in was a little off putting - not very nice to walk around in - further into the city it was o.k. Not a place for a woman on her own.
The hotel is quite quaint and comfortable to stay in. The studio has a large bed, small kitchen and a small dining table with chairs. The bathroom is more spacious than that of many hotels in France. The owners are warm, friendly people who make an effort to speak English. The hotel is also close to a small grocery store and there is a laundry 2 minutes away.
Staff are very friendly & helpful. The rooms have been refurbished and are kept very clean. Slightly odd decoration-lots of flower stencils
very nice hotel the price is low so cexpect too much
Helpful staff, Free internet, ideal as a stop over as we were on route to South of France. convenient location for motorway and facilities. Good value for money
We stopped at this hotel en route to the south. It was convenient for the auto route, easy to find, clean, functional and the hotel team friendly and welcoming. Within easy walking distance of a number of restaurants which was great after a long drive. The facilities were no more and no less than we expected for the price paid, all in all it was perfect for an overnight stop over and we’d definitely use it again.
breakfast is not really expensive,and correct,rooms are wide enough to be easy. it's not sightposted,indicated...
the staff (only one woman) was wonderful, she is very nice, friendly and efficient! the pillows are awful !!!
Excellent value for money. This is a clean, easy to get to stopover hotel.
Facilities provided more room than many budget hotels, supermarket and restaurants nearby. Wifi readily available.
good overnight stop no
Clean and friendly. The price is a bit steep for a a one star hotel especially as there are cheaper three star hotels in the area.
We stayed in the family room- large and clean, with good size shower room. Hard to find.
Excellent facilities and cleanliness of rooms. The staff are friendly and welcoming and the hotels are within easy motorway access.
very clean, quite, good internet access. better reception first appointment, more international TV channels
I was demanded higher amount of money than a contract rate. The reaction of a cashier was indistinct when I required the correction of the bill.
fair price below our expectation, hotel condition isn't good at all.
Nice central location. Good breakfast.Secure parking.
Good location, easy parking, excellent value for money. The hallways looked in need of refurbishment, and the first impression of the neighborhood was not good, but still good value for money.
On site covered parking and price of hotel. also 5/10 minute walk to centre, which is cool.
Very good location and very nice room.
Excellent area next to city center, very good staff, clean, and cosy.Very large room with excellent desk and comfortable bed; in one word excellent. small advice : the internet connection could be better
Nature and quiet surroundings, good view, nice to stay outside of the city. Spacious and clean room. Cosy and homelike breakfast room.
Well appointed rooms and facilities.
simple and easy, friendy and helpfull the bed pillows
Hotel staff helpful,hotel found easily rooms clean overloked small courtyard and quiet, restaurant clean and food good
Everyhting! Handiapped facilities. Lunchtime meal was excellent. Location. Huge car park. Only blemish: squeaky sliding wardrobe doors!
close to where I wanted to visit. food good. Room was Very small.
The hotel was ideal for a stop over, the staff were freindly. The restaurant by the htel is very good The room was a bit shabby and the bedding had cigarette burns in it.
the location was within walking distance to the tram stop making it easily accessible to the city centre The decor eas very dated, our room was along side a very busy main road, our air conditioning unit was inadequate and it was impossible to have the window open at night. On the floor, there was evidence of a previous guests nail clippings hair and piles of dust behind the doors.
Perfectly adequate for one nights stay The map to find the hotlel was poor.
Convenient location, easy to find. Beautiful background scenery Cramped room, tired decor.
Nothing and would not stay there again The hotel was depressing dark and smelt of stale damp The room was dark and badly decorated
no restuarant open at weekends, I booked a non smoking room, is reeked of stale smoke, not at all happy.
Good location for stop over. Close to main routes and has all needs for a good nights sleep. Web site says restaurant open in the evenings. This was not the case when we arrived. Not what you want after a eleven hour journey.
Location - close to the Motorway for an overnight stop. Breakfast not bad. Plenty of electrical sockets in the room. Bedding and bathroom clean, but carpets needed cleaning (or changing). Studied indifference, bordering on insolence, on the part of the female receptionist.
I thought the restaurant was good value for money. We felt the rooms were a little bleak,although the bathroom was excellent. When we arrived we parked near the pool which appeared to be very run down and created a very bad impression of the hotel.
No minibar, no coffee/tea in the room. Bathroom very small. Ambience dull and cheap.
Pleasant reception and clean and well-equipped room which was spacious and well designed. The card entry system and the heating/cooling was excellent. The heating system needed some instructions available in the room. Why is there only one hook in the bathroom?? Dogs (except guide dogs) should not be allowed in the dining room area.
The obvious concern of the personnel with our stay - we like the open layout of the reception and breakfasr area
Surprisingly on and industrial estate with other budget hotel and restaurant next door. Not to be put off it was clean, safe and coveniently close to the motorway and especialy good value - so great stopover on a long trip. Will use again and the chain.
Clean room, efficient, as you expect from a hotel for one night while travelling to Spain
We stopped in this hotel as a stayover on the way to the South and we were very impressed. It was great to get out of a hot car and in to a clean, spacious and air-conditioned room. We took a triple room and it had a desk and two chairs, which meant that we could bring back some food and relax in the room (a blessing with a tired toddler!). The hotel is easy to find and was in a quiet location. There was a restaurant close by but you can easily drive in to Riom & find plenty of shops there. There is also a vending machine in the lobby for emergencies. Regarding the staff, everyone we met was very friendly.
a good restaurant just across the road, two supermarkets nearby, easy access to the motorway
Service: staff was unbelievably friendly, making an economy stop feel like something special. Also, better breakfast than would have expected. And price was just about as low as you can get.
Easy to find. Staff friendly and helpful, room clean simple and comfortable although bed a little hard ok for a stopover but no good for a week. Breakfast at hotel was cheap simple and good for a continental breakfast inc. ham and egg. Other meals next door at camponile.
Comfortable, friendly, value for money, good breakfast Couldn't get Wifi or ethernet to work. Was constantly picking up the Componile's Wifi.
Good location for a stopover to or from spain with good access to motorway,breakfast was the norm for Europe,oh for decent bacon. no food in the evening although their are two adjacent hotels that have resturants.
It was very near the railway station and therefore easy to find. Breakfast was quite good.
the manager on duty was very helpful, and he spoke English. He recommended a good restaurant for dinner.
Breakfast room was too small and understaffed. Quite a walk to the city centre through dark streets. Needs upgrading
Personal of the hotel were very friendly and smiling. They were very helpful for all aspects. We reserved 1 family room ; there should be 1 room for all of us; as one couple and 2 children. But they gave us 2 seperated rooms each for 2 person. Our children are small and we did not want to sleep seperated but finaly we had to sleep 2 in 1 room and 2 in an other room.
Good half way stop between spain and uk
Nothing 1. Placed in smoking although specified none smoking. 2. Offered non smoker after complaining but twin beds even though we had specified a double. 3. Eventually offered a non smoking double but it was on a floor undergoing renovation. 4. Rooms made you itch. 5. In worst area of town opposite train station. 5. Possibly the worst hotel that we have stayed in in the last ten years. 6. Worst hotel out of the five that we stayed in during this trip.
Secure car-parking, friendly staff & good eating restaurant only next-door Lack of sachets of hot drinks in room & hot in rooms even with climatIsation.
Easy to find, staff helpful and value for money.
Location is good, the town pleasant but we were out of season. The pool is too small to swim in, it has a jacuzzi in it but it's not warm enough to be relaxing, the building and grounds could do with some attention. Overall the stay was disappointing
Good size comfortable bed. Peaceful surroundings.
Clean, Modern, Excellent Food A Hotel of this size should have laundry facilities
Excellent location in the heart of the Auvergne area, in the cute town of St. Nectaire. Very nice facilities, including indoor and outdoor pool, and a wonderful garden. Not sure why this hotel advertises for access to wireless internet, and then wants you to pay ridiculous amounts to actually provide that service.The afternoon/evening reception staff needs coaching on his attitude that transpires condenscendence rather than hospitality. The morning staff is very friendly indeed, but requires coaching on technical functions like payment by credit card and ....the wireless service.
good breakfast.....restruant staff..........relaxing Reception staff not advisory.....corporate
There was no-one at the hotel on arrival to let us in and it was all locked up. We finally found a young woman with two small children who was able to let us in. There was no hot water in the evening although it did come through in the morning and the bathroom was in a very tired and dirty state
Room clean, Owner waited up to greet us (past 2100hrs)
The accomodation was basic but very well presented. A great evening meal, superb buffet and quarter of wine for only 12 euros. All in all great value for money
Excellent value for money, good food, friendly staff, clean room
Main town square was only a 10 minute walk. The rooms were quite hot during the night.
Very clean and friendly staff
The Breakfast buffet was not up to standard.
The hotel was very good and the and staff were excellent. Only a small complaint that the bed dipped in the middle, but otherwise recommended Only a small complaint that the bed dipped in the middle, but otherwise recommended
easy access to hotel, friendly staff. Restaurant closed; laundry closed; credit card machine didnt work.
Very comfortable and convenient No
Breakfast - quality and choice of food. Leaving room keys behind reception visible for all to see and possibly access.
Location to the pretiest part of the city was good, Rooms finished to a good standards and clean We arrived expecting to use the reteraunt only to find it closed on a Saturday
free Wifi throughout hotel no restaurant at weekends.....
We used this as a stopover after a long day of traveling and found the hotel to be very comfortable and clean with everything we needed,
Friendliness of my reception. Cleanness of the facilities. I did not have to look far to have something to eat after my long journey. My car was behind a closed fence I see as a plus.
Good stopover location, safe parking, easy access from the motorway The breakfast basic but OK fot the price (5,5 EUR), surroundings
Nice guy at the reception. Good value for money.
Enthusiastic welcome. Room was good size, clean & comfortable. Effective air conditioning. Close to decent restaurants. Private parking. Good price. Breakfast was quite basic but adequate.
The cleanliness of the place and the very available and very nice staff. The breakfast was really good and the site easy to find.
Positioned close to motorway The towels in the room were dirty and looked like they had not been changed. There was also dirty water in the sink and the room in general appeared not to have been cleaned after the previous guests
Price, Location, restaurant availability, safe parking
Good location even though the area is built up. Restaurant next door was handy after a long trip. Good stopover location if travelling south.
Comfortable bed, hot water, good breakfast. Very helpful person on check in desk.
Very good value for money, nice clean rooms, free internet, free parking, perfect choice for overnight during travel We had only problem but very unpleasant, during shower suddenly change temperature of water for very hot, happend more times, quite dangerous
It was close enough to the city centre and very good value for money
The secure parking, easy walk to city centre and the breakfast. The shower heads in both rooms needed a bit of attention, and the carpet on the stairs needs cleaning. The brochure in the room said there's a restaurant but there wasn't, however the staff were helpful and there's a good little restaurant just along the street.
Clean, comfortable rooms with good ensuite facilities Quadruple room was quite small and cramped. Unable to park our car in the designated parking despite requesting it in advance.
breakfasts could be more variable
The price was right breakfast needed more choices of food
the first time in the hotel was better than the second one
The location was convenient for both station and city centre, but... ...it is up quite a steep hill from the station in a sreet that is quiet and fairly dark. The breakfast room was a bit cramped and the poor receptionist had to double up as breakfast girl, which was unreasonable for her and guests alike. There was a lift, from reception to the rooms, but there was quite a steep set of steps from street to reception!
Very central.Clean and friendly Room was very small for 3.Breakfast limited - only raw eggs available not cooked
Visiting Clermond-Ferrand an historic beautiful town. The parking at the hotel was excellent. It is near the railway station in a quiet tree lined road. The staff were most friendly and helpful. The breakfast was very good.
Nice and quiet No tea/coffee facilities in the rooms
the restaurant was excellent, it was good to have access to a pool. It was also in walking distance of the town centre.
No tea or coffee facilities in room
the staff were very friendly and the room was spacious and furnished well. the information book was only in french.
I was very pleased with the friendly hotel staff. The breakfast room/dining room was elegant. The food was excelent. The hoel was ideally situated. The room was very small. The colour scheme was unnappealing.
Owing to the fact that I arrived in a taxi with my three large dogs owing to my car breakdown I was delighted that the hotel accepted my dogs, this was a tremendous relief.The staff were very helpful and kind. The receptionist was overworked as she was doing everything ,we had to wait for such a long time for help or for our bill owing to the phone ringing constantly.I was surprised that there were no tea and coffee making facilities in the room .The dining room required previous reservations which was disappointing as we arrived early hoping for dinner.
Near the autoroute We asked for a change of one room due to it having an unpleasant smell.
Easy to find . The room was comfortable and the shower and facilities where good. The food was good The hotel is in the middle of an industrial estate but no noise at night except for the alarm of one of the industial units which went off three times during the night.
Good for an overnight halfway stopover travelling to the south of France or Spain and very close to A71 Autoroute. Rooms are compact and recently refurbished. Good shower / bathroom, free wi-fi and comfortable beds with little traffic noise from Autoroute nearby. Restuarant food is varied, but as usual in France not very good value compared to say a Beefeater near a Premier Inn in the UK. Though better value than an Ibis or Novotel nearby. Located on a small business park that's quiet after 18:00hrs. Most staff speak english and very friendly. Car park is a bit tight with limited spaces, watch out for damage by other drivers coming and going, my car was hit. Food in restuarant buffet area is left uncovered and flies on food are a problem.
newmodern facilities, efficient & friendly staff & breakfasts
The well -thought out layout of the room.It was not particularly big, but there was room for luggage, for toiletries in the bathroom and a decent sized bench/table top in the actual bedroom The concrete stairs for the upper floor made rather hard going if you were not in the first flush of youth!!
Quiet, good beds no
IT was ckean, comfortable, quiet, good restaurant. everything you would want for an overnight stay on the way to somewhere - it's in the middle of a light industry area. Nothing in particular - the place is just one year old.
Clean, comfortable. roomy. Good breakfast. Good value overall.
This was our first stay at Issoire and we found it with ease and, was received with a very pleasant young lady with a smile and, was very helpful when I had difficulty connecting to the internet which was free of charge. I found the cost of meals rather expensive
New look - much brighter and cleaner looking There was nowhere to put shampoo etc in the shower
The room was suitable for my disabled husband.
It was a very good motorway hotel for an overnight stop. Good value. It offers the level of comfort I would require. I compare it with Premier Classe which is too basic for my liking. Its very good to gave a receptionist and a little hospitality.Excellent overnight stop on my way to Sete via Millau. Conratulations on getting the formula right for someone who is the wrong side of 50 years old. No
One of the receptionists, Lise, was outstandingly helpful, the others were efficient. Hotel very convenient for stopover but also visiting Issoire and surrounding countryside.
End room of the corridor which had a banner hanging outside. Pretty windy when we arrived and the banner rattled quite noisily. No room change possible but thankfully the wind eased otherwise it would have been a very poor night's sleep. Restaurant attached, Courtpaille serves very poor food - burnt and overcooked chicken and fish. Sadly, this is not a one off as we experienced the same thing at the Courtpaille at Marseilles Airport. Accor need to get advice about good value, well cooked food using the great produces France has to offer.
clean, good breakfast, friendly staff
The Staff were friendly and helpful. Breakfast was served late until 11am,which was good for tired families. Unfortunately, when we came for breakfast at 10.30. All the food was finished and it was not being replaced. We had to ask for pancakes, croissants and milk. The jars of Jams, Honey etc were empty, when they could have easily been replaced. It did not look good.