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Nice room and bathroom - Helpful staff - Exelent restaurant - NO
The hotel is very new, very clean and the rooms are comfortable and well designed. i would stay again. No.
our stay was a comfortable one. The breakfast was limited and the bacon and egg was always cold. If you came down for breakfast after 8.00am it is not guranteed that you will get bacon and eggs. Often this is requested but slow to arrive. Communication was also a barrier as most of the kitchen staff did not speak English and the guest had great difficulties expressing their neds.
hot water turned down between 10 a.m. and 10 p.m.
Hotel room was very good value for money. Dinner in the restaurant wasn't of the same standard unfortunately.
Courteous staff, well designed room, well serviced Breakfast spread quite good but hot food option limited
Great hotel, new and clean, decent breakfast, free wi-fi, about 10km from the Europarque.
service and the room The indoor pool wasn't finished
Friendliness of staff and cleanliness of room.
Excellent rooms and very friendly staff. I travel a lot and this is probably the best hotel in Europe that I have stayed in.
IT is a nice hotel with good rooms and kind staff
Parking is for free. Old fashion hotel.Lights at the room are sensibly poor, but.... tropical climate, not to say Sahara climate is for sure in the room, no way to cool down.
food was good car park too small
Very nice food in the Grill restaurant, Grill chef speak perfect English.
Friendliness of staff, view from room, leisure facilities. Limited choice of set dinner menu did not cater for English tastes e.g. one night choice of either veal or cuttle fish.
Lots of facilities from pool to excellent dining room. Lovely area with plenty of walking opportunities. Food very good apart from bones in the fish! We British! Not really enough proactive promotion by the hotel about its facilities.
friendly staff, relaxing atmosphere in family, comfort and the possibility of healthy physical activity nothing to mention
the quiet and the comfort
The hotel was spacious set in nice surroundings and the staff helpfull, it was nice to have the pool as we had young children with us.
Great view, nice rural location, staff were friendly. Ate there one night and dinner was good. Had good spa packages. The leisure areas (indoor pool in particular) would benefit from some updating and maintenance. They are clean and are fine, but for a four star hotel, things like missing floor tiles on the pool floor should be replaced. Also it would be good if the hotel literature and information (i.e. on swimming pool opening hours) was translated into English for the ease of visitors who do not speak Portuguese.
The Location of the Hotel and background is one of its most remarking features. You also can rely upon the staff to help you through your stay and enjoy its SPA. We also enjoyed the activities provided by Desafios Caramulo that you can sign in at the front desk,, but you always have to be advised that as they only perform the activities for a minimum number of participants some times you can be desappointed by the canceling of some of the activities the rooms need some refurbishment and they should try to increase the TV offer as its very limited
Almost everything, but specially the view from my room (and from the bar !). The walls are not exactly soundproof...and I was unlucky because there was a family with children in the room next door.
Great Hotel, Fabulous setting and the staff are very friendly and will do anything to enable your stay to be memorable. I was on business nearby and the staff let my wife stay longer in the room whilst I was at my appointment which was thoughtful. The view from the room is stunning. No I love this hotel.
the room, the tranquility the view from the room the hoyel is relatively new and the staff isn't trained, also the list of residense country of guests did not include Israel
Quietness in rom and general area
use of sauna steamroom and jaccuzi.Indoor pool nice and warm. Good breakfast.Dinner fair.Highly recommend Calabria in the town No sun beds provided for sunbathing,even though weather was warm and sunny for October
The staff was very helpful, efficient and friendly. The room was comfortable and very nice.
restful and peaceful nothing
Very nice facilities - e.g. gym.
The only nice thing about this hotel was the view from the bar on the top floor.
Nice staff. Nice hotel. Nice decoration. Good cleanliness of room. Very confortable. Free Wifi connection. Free parking for car. Great location. Breakfast could be a little better.
Right in the centre of the town, easy walking to restaurants The parking garage was a little difficult to find
The room in general
Friendly, helpful staff
only location two persons, but two price of hotel, very bad, because customs organization is the same.
The beautiful, large, mature garden. The very pleasant setting of the swimming-pool. The exquisite, harmonious decoration of the main house.
The staff, which are very friendly and helpful. The rooms are very comfortable and it´s a nice place to rest. The garden is beautiful and the pool is great.We loved it!
Overall a great place to stay. Beautiful House, pool and tennis court, and gourgeus landscape surroundings. Very good price for quality provided. Loads of character A previous guest spiled a beer by the pool, which was absorved by the grass. The smell atracted to many flies. This is not the fault of the managment, just lack of respect of other guests.
Exceptional value for money. Breakfast, internet and nice room for under 40 euro. Excellent, helpful staff.
A calma no Hotel. A facilidade em estacionar. O conforto do Quarto.
They seem to take care about the security, there where cameras on many places in the hotel. The reception where very small and they didn´t have staff working/watching the reception all the time. They could have had some more information about the city and maps for the area.
staff were very friendly,helpful.breakfast was basic,but a good selection.the bed was a bit small but ensuite was ideal. same thing for breakfast eg scramble eggs mushrooms and frankfruters
The location. Water was brown, probably due rusty pipework.
I liked the choice and quality of the breakfast. The staff were friendly, helpful and approachable. I also liked the location as it was near to shops.
We can hear what the people on next room said.
Price only No mini bar very limited services. No room service no menu only "set menu 1 choice dinner" available from 7pm to 10pm. No bar, you can buy drinks from the lobby; no snacks or any options to get food near buy on the weekend.
Liked the staff, the food and location nothing
Friendly personel, nice rooms, good food (menu of the day for 15€ =good and more than you can eat) and amazingly great choice of portuguese wine and Porto. Oudoor swimming pool is nice and refreshing (not cold). The hotel is difficult to find (even with GPS) but it is worth the efford. Free WiFi works OK. As frequent traveler, I think that this is the first time I have nothing to criticize about a hotel.
Our stay in the hotel was wonderful .....lovely room .... fabulous breakfast buffet ..... gorgeous relaxing pool. We will return for a longer stay.
We found everything about this hotel wonderful, from the beautifully restored installations to the outstanding food and the friendly staff that really makes guests feel welcome. Excellent value for money and highly recommended.
The staff were competent, helpful and welcoming. Breakfast was good. I think that the hotel has had a major upgrade recently. Everything was clean and it worked! Quite an easy walk from the hotel into town.
Comfortable hotel, excellent breakfast, recommended
A very nice and charming hotel with all nowadays facilities located in a beautiful rural environment. The renovation of the old quinta is an example how modern technology and the beauty of a traditional Portuguese house can be combined. The room and the balcony give a relaxed feeling. The dishes in the restaurant combine the traditional Portuguese dishes with modern taste. The personnel is very friendly.
room, the view, pool no wifi (wireless)
The simpaty of the staff
great service and landscape, delicious breakfast, peacefulness. mini TV does not fit to otherwise very nice room.
Room was big, clean, with outstanding view of nature. Very relaxing place. This hotel has not his own restaurant.
beauty of the landscape,quitness of the place and good gastronomics quality and service.
Very friendly staff. They were very flexible to our needs, even changed their breakfast schedule in our benefit to earlier hours. The room was very nice and cozy.
Quality very high vs price. Free wi-fi internet. Stuff very friendly speaking perfect english. smell in the room was not very nice.
Very central The fact that the restaurant was not open on our first night (a Monday) and that they did not take credit cards! Luckily we had cash!
clean and simple, good price and good service. Heating was not strong enough - room was cold.