The location. Water was brown, probably due rusty pipework.
I liked the choice and quality of the breakfast. The staff were friendly, helpful and approachable. I also liked the location as it was near to shops.
Exceptional value for money. Breakfast, internet and nice room for under 40 euro. Excellent, helpful staff.
A calma no Hotel. A facilidade em estacionar. O conforto do Quarto.
We can hear what the people on next room said.
staff were very friendly,helpful.breakfast was basic,but a good selection.the bed was a bit small but ensuite was ideal. same thing for breakfast eg scramble eggs mushrooms and frankfruters
They seem to take care about the security, there where cameras on many places in the hotel. The reception where very small and they didn´t have staff working/watching the reception all the time. They could have had some more information about the city and maps for the area.
Friendly, helpful staff
The room in general
The only nice thing about this hotel was the view from the bar on the top floor.
Right in the centre of the town, easy walking to restaurants The parking garage was a little difficult to find
Nice staff. Nice hotel. Nice decoration. Good cleanliness of room. Very confortable. Free Wifi connection. Free parking for car. Great location. Breakfast could be a little better.
only location two persons, but two price of hotel, very bad, because customs organization is the same.
Nice room and bathroom - Helpful staff - Exelent restaurant - NO
hot water turned down between 10 a.m. and 10 p.m.
Great hotel, new and clean, decent breakfast, free wi-fi, about 10km from the Europarque.
our stay was a comfortable one. The breakfast was limited and the bacon and egg was always cold. If you came down for breakfast after 8.00am it is not guranteed that you will get bacon and eggs. Often this is requested but slow to arrive. Communication was also a barrier as most of the kitchen staff did not speak English and the guest had great difficulties expressing their neds.
The hotel is very new, very clean and the rooms are comfortable and well designed. i would stay again. No.
service and the room The indoor pool wasn't finished
Courteous staff, well designed room, well serviced Breakfast spread quite good but hot food option limited
Hotel room was very good value for money. Dinner in the restaurant wasn't of the same standard unfortunately.
Room was big, clean, with outstanding view of nature. Very relaxing place. This hotel has not his own restaurant.
The simpaty of the staff
great service and landscape, delicious breakfast, peacefulness. mini TV does not fit to otherwise very nice room.
room, the view, pool no wifi (wireless)
beauty of the landscape,quitness of the place and good gastronomics quality and service.
Friendliness of staff and cleanliness of room.
IT is a nice hotel with good rooms and kind staff
Parking is for free. Old fashion hotel.Lights at the room are sensibly poor, but.... tropical climate, not to say Sahara climate is for sure in the room, no way to cool down.
Excellent rooms and very friendly staff. I travel a lot and this is probably the best hotel in Europe that I have stayed in.
Very nice food in the Grill restaurant, Grill chef speak perfect English.
food was good car park too small
Comfortable hotel, excellent breakfast, recommended
The staff were competent, helpful and welcoming. Breakfast was good. I think that the hotel has had a major upgrade recently. Everything was clean and it worked! Quite an easy walk from the hotel into town.
The Location of the Hotel and background is one of its most remarking features. You also can rely upon the staff to help you through your stay and enjoy its SPA. We also enjoyed the activities provided by Desafios Caramulo that you can sign in at the front desk,, but you always have to be advised that as they only perform the activities for a minimum number of participants some times you can be desappointed by the canceling of some of the activities the rooms need some refurbishment and they should try to increase the TV offer as its very limited
the quiet and the comfort
Friendliness of staff, view from room, leisure facilities. Limited choice of set dinner menu did not cater for English tastes e.g. one night choice of either veal or cuttle fish.
Lots of facilities from pool to excellent dining room. Lovely area with plenty of walking opportunities. Food very good apart from bones in the fish! We British! Not really enough proactive promotion by the hotel about its facilities.
The hotel was spacious set in nice surroundings and the staff helpfull, it was nice to have the pool as we had young children with us.
Great Hotel, Fabulous setting and the staff are very friendly and will do anything to enable your stay to be memorable. I was on business nearby and the staff let my wife stay longer in the room whilst I was at my appointment which was thoughtful. The view from the room is stunning. No I love this hotel.
Almost everything, but specially the view from my room (and from the bar !). The walls are not exactly soundproof...and I was unlucky because there was a family with children in the room next door.
Great view, nice rural location, staff were friendly. Ate there one night and dinner was good. Had good spa packages. The leisure areas (indoor pool in particular) would benefit from some updating and maintenance. They are clean and are fine, but for a four star hotel, things like missing floor tiles on the pool floor should be replaced. Also it would be good if the hotel literature and information (i.e. on swimming pool opening hours) was translated into English for the ease of visitors who do not speak Portuguese.
friendly staff, relaxing atmosphere in family, comfort and the possibility of healthy physical activity nothing to mention
clean and simple, good price and good service. Heating was not strong enough - room was cold.
Quality very high vs price. Free wi-fi internet. Stuff very friendly speaking perfect english. smell in the room was not very nice.
Very friendly staff. They were very flexible to our needs, even changed their breakfast schedule in our benefit to earlier hours. The room was very nice and cozy.
Very central The fact that the restaurant was not open on our first night (a Monday) and that they did not take credit cards! Luckily we had cash!
The staff, which are very friendly and helpful. The rooms are very comfortable and it´s a nice place to rest. The garden is beautiful and the pool is great.We loved it!
The beautiful, large, mature garden. The very pleasant setting of the swimming-pool. The exquisite, harmonious decoration of the main house.
Overall a great place to stay. Beautiful House, pool and tennis court, and gourgeus landscape surroundings. Very good price for quality provided. Loads of character A previous guest spiled a beer by the pool, which was absorved by the grass. The smell atracted to many flies. This is not the fault of the managment, just lack of respect of other guests.
use of sauna steamroom and jaccuzi.Indoor pool nice and warm. Good breakfast.Dinner fair.Highly recommend Calabria in the town No sun beds provided for sunbathing,even though weather was warm and sunny for October
Very nice facilities - e.g. gym.
The staff was very helpful, efficient and friendly. The room was comfortable and very nice.
the room, the tranquility the view from the room the hoyel is relatively new and the staff isn't trained, also the list of residense country of guests did not include Israel
restful and peaceful nothing
Quietness in rom and general area
Excelleny hospitality, good facilities, stylish, excellent views, great breakfast, excellent value for money
The young couple that run the place really made us all feel very welcome. Their eye for detail and care taken to explain the "lay of the land" was very good. They went out of their way to assist one of our members that did not attend the business meetings to ensure that she was driven to areas of interest. A really good feel. We will all go back there should the opportunity arise. The hotel owner should really consider in allowing guests to pay with major international recognised credit cards. It is not reasonable to expect people to carry large sums of cash to pay for accommodation.
A very nice and charming hotel with all nowadays facilities located in a beautiful rural environment. The renovation of the old quinta is an example how modern technology and the beauty of a traditional Portuguese house can be combined. The room and the balcony give a relaxed feeling. The dishes in the restaurant combine the traditional Portuguese dishes with modern taste. The personnel is very friendly.
Friendly personel, nice rooms, good food (menu of the day for 15€ =good and more than you can eat) and amazingly great choice of portuguese wine and Porto. Oudoor swimming pool is nice and refreshing (not cold). The hotel is difficult to find (even with GPS) but it is worth the efford. Free WiFi works OK. As frequent traveler, I think that this is the first time I have nothing to criticize about a hotel.
Our stay in the hotel was wonderful .....lovely room .... fabulous breakfast buffet ..... gorgeous relaxing pool. We will return for a longer stay.
We found everything about this hotel wonderful, from the beautifully restored installations to the outstanding food and the friendly staff that really makes guests feel welcome. Excellent value for money and highly recommended.
Price only No mini bar very limited services. No room service no menu only "set menu 1 choice dinner" available from 7pm to 10pm. No bar, you can buy drinks from the lobby; no snacks or any options to get food near buy on the weekend.
Liked the staff, the food and location nothing
Restaurant attached to hotel excel. Good value good choice of food and friendly. Staff and owner very helpful, some staff spoke english, rooms very clean and towels and sheets changed reg.breakfast fresh and prompt catered to your personal taste Small faults to fixtures in room but repaired asap
Stafff were very helpful and pleasant. Room was kept beautifully clean.
the friendly and helpfull staf, they went overboard to accomodate our wishes nothing at all
Excellent food in the hotel restaurant. Unable to connect to the free wifi...signal strength? Road noise detracts.
The free wifi was great and the hotel was very well placed, excellent parking, and very clean,. the staff were friendly and helpful it would have been nice to have a kettle in the room, or at least a coffee machine somewhere.
I cannot imagine a more friendly reception than the one provided by Maria Celeste and Antonio, and their son Felipe. Their taste in decoration, and the quality of the breakfast and the level of comfort surpassed our expectations.
The owners of the hotel were involved personnaly with our stay and it was an excellent experince. I'm a business traveler and normally on the road a min. of 3 weeks out of every month. My only issue with this Hotel was I didn't get to stay longer.
This is an excellent hotel set in a very pleasant and friendly town. The rooms and facilities are very good – luxury with style. The most impressive aspect of my stay, however, was the very friendly and helpful owners, Maria, her husband and son. They made me feel very welcome, accommodated my lack of Portuguese, including escorting me to the local restaurants to interpret the menu and convey what I required to the restaurant staff.
Hotel owner went above and beyond the call of duty to assist us with special needs/requests. Exceptional service, beautiful place, wonderful little town.
good English spoken , great service, picturesque old town, highly reccommended
Although our stay was only for 1 night, we are really delighted. Firstly because of the extremely personal attention of the owners, Maria and her husband. They escorted us to a nice restaurant, they gave us a nightly tour around historic Vouzela, they showed us all the premises. Seondly, Casa Musea is an extremely sophisticated and lovely designed Hospederia (Hostal, hotel) with luxury all over, for a very attractive (read: low) price. We recommend it to everybody who is calm and who loves peace. Best regards for Maria and husband. Really no single element to have critics. To the contrary.
Old World Charm & location, location, location limited internet connection - lobby only, none in the room
Interior design and the excellent breakfast buffet