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Elegant hotel which appears to have undergone some upgrading recently. Great location and easy to find. Staff delightful. n/a
The Hotel is as central as you will get, surrounded by cafes, shopping, and also tradition. The first night of our stay was a national holiday, and there was a lot of celebrating well into the small hours of the morning. Although there is double glazing in the hotel, we were still able to hear the noise.
Wonderful location overlooking the canal, restaurants in easy walking distance and reasonably priced. Boat trip a 'must'. Helpful and informative staff. No parking and difficulty in finding any in surrounding streets. Situated on a busy roundabout so could be a problem unloading and loading car.
It was in a good central position The furniture and decor were rather outdated
Clean and comfy room, staff welcome with a smile, excellent views from the room. the parking facility as stated in website is for limited spaces, i think on first come first served basis. Also parking is some 200 meters away maybe problem with people with physical difficulties or travelling with small kids.
It is a charming hotel in a perfect location. The recent renovations were tastefully done, and my husband and I liked the accommodations very much. Parking is somewhat complicated since it has to be in the street.
beautifully renovated hotel with a high quality look .... given the price and thecentral location right at the main canal (yet quiet) ... this hotel had to be the best value on my trip. The staff was friendly and most helpful. Breakfast was nice, and the hotel has several lovely lounge and sitting areas to make use of. Delightful. no
Hotel in excellent location and very good value for money.
The hotel is set in a great location and IT IS A PALACE. Also the restaurants provide excellent food at a reasonable price that I would travel for. The room itself was not anywhere near 5 star quality and was dissapointing. Old, tired, spacious, yes, but luxurious it was not.
Fantastic situation and beautiful building. Where were the staff?
Excellent setting, beautiful building & gardens Rooms should be modernized
We loved it all but very expensive. Weknew that going in.
the atmosphere, historic building, the surrounding, the place the palace If we take into consideration the general European standard it doesn't meet the expectations of a 5 stars rather a 3 stars hotel If we compare to the Portugal standard it fits to a 4 stars hotel
Nothing Does not smell good, furniture not changed since years, not well maintained hotel, absolutely not reached 5 stars standard
Historic hotel in a spectacular natural setting with walking trails and gardens. The restaurant is excellent. Better signage on the walking trails and providing a better map of the surrounding parkland to guests would be helpful.
The peace and quiet and beautiful surroundings
Very nice location We arrived at 9.30 pm, we said to receptionist that we would like to have the dinner in 30 minutes, we check in in the room and after 30 minutes come back to restaurant but...it was closed. Why didn't you say that the restaurant were closed in 30 minutes?
Nice rooms - close to railway station
Had no meals at hotel so cannot comment-price did not include breakfast . Room/ bathroom was well equipped,quiet, very comfortable and clean.Mini frig was very useful. Bathroom door needing adjusting in order to fully close.No place to hang coats or clothes except in cupboards.
A comfortable hotel with a large room in a quiet location. Staff helpful and recommended excellent restaurants in town. Location a bit out of town with a good 15 minute walk.
Very comfortable and clean with excellent facilities and bathroom. Requests were undertaken with promptness and intent. Free internet in lobby was great. Location right next to train station, close to eating + shopping. Historic centre a 10 minute walk.
Comfortable room and excellent parking available. Limited information in room on locality and lack of tea/coffee making facilities in room.
Excellent location to visit Aveiro. Good hotel, total comfort, nice decor and beds very comfortable. Quiet location and good breakfast. Wish we could have stayed more than one night. Nice little terrace for a drink in the afternoon. We liked everything about this hotel.
It's a very beautiful building, with lots of old details still visible. Dinner was a 5* experience, my compliments to the waiters and chef. The indoor swimming pool and spa facilities were very nice as the outdoor one was already closed when we stayed there. The wooden floors made it noisy; you could hear the upstairs neighbour walk around and you would hear people passing by in the hallway. The indoor spa facilities could be improved by providing things like scrub salt and turning on all the facilities (sauna) during opening hours. Dinner wasn't only a 5* experience in service, but unfortunately also in price, compared to regular portuguese restaurants.
The setting is extremely good and the project to refurbish the hotel has been a great success.
The hotel is fabulous and has a lot of potential but the inexperienced staff (or poorly trained) who do not pay attention to small details do not allow it to reach its full potential. The young lady on reception had NO customer service skills nor did the maitre D in the restaraunt. The food was good almost gourmet but the presentation, lack of vegetables and service down graded it. The champagne we ordered arrived in our room at 11.30
Fabulous place-a dream would love to return
I loved the food, it was excellent . The wine also was very good i didn't like the service and the pool closed
location, historical building with renovated rooms Breakfast should definitely start at least at 7 in the morning. Having to wait on the door for breakfast until 8 is not ideal
Beautiful palace, confortable rooms, good breakfast, very frienly personel
Imposing hotel which has kept many of its early 20C features but provides modern standards of comfort in rooms and spa. Hotel is obviously dependent on business conferences at this time of year (autumn). Pity the lido is no longer in use - perhaps seasonal?
Its a nice and quiet hotel for a weekend retreat.
Nice hotel, recently refurbished, now with modern room amenities but having maintained the historical spirit of the public spaces It was empty ... no athmosphere. Probably only a few (less than 10, I would think) rooms occupied.
see my score... When I checked out I discovered that My booking.com contract was not in line with the price of the hotel. Nevertheless, without any trouble it was corrected by the lady at the reception desk.
Good presentation,everything clean,excelent breakfast whater not very warm in the 1st night
Spacious room; very well located very expansive breakfast; no internet included
This new hotel is located on a new street and does not show up properly in Mapquest or Google maps. Not a complaint, just a warning. Call and get directions.
modern, new, luxurious hotel a 10 minute stroll along the canal into the town. Rooms were very spacious & comfortable. Free internet access available in the Business Center which was very useful for guests. rooms were not well soundproofed so could hear conversations from guests in the next room
Nice location, 500 m from the wonderful city of Aveiro. Beautiful views from the restaurant. Free parking in front of the hotel. You cannot enter the swimming pool without paying for the SPA (there is a charge of 9.00€/day!!) Even if you stay one night, and you want to swim in the afternoon and again in the morning, they charge 2x the fee!! A very big disadvantage not worthy for this kind of hotel.
Excellent location, great staff, very helpfull. Rooms excellent quality
Breakfast was good, except the orange juice. Improve the price-quality relation.
Very good location and very clean am comfortable room (with a good view, if it faces the lake). Overall, it is an extremely nice hotel with very good value-for-money. Front desk staff was not very helpful when I asked to change from a twin bedroom to a double bedroom. I had to stay in the twin room because, allegedly, there were no more double rooms available.
The food and spa The location
The Buffett was excellent value, as was the breakfast. The outdoor swimming pool facilities were excellent. Lack of barstaff, sometimes there was no-one around the bar area at all.
The indoor swimming pool and gym are good for a small hotel. There is also an outdoor pool. Dinner needs to be reserved as it seems a lot of non guests dine there, attracted by the good food. Breakfast is adequate. The location is not attractive, situated along a suburban street. It seems that the hotel is being extended as construction work is in progress. The entrance to the underground car park is narrow but there is some parking in front and at the side of the hotel.
Pretty hotel with friendly employees. Very nice pool & fitness room. Good &free parking spaces. Cheap Internet access Rooms with relatively thin walls. Not very good located
Although we only stayed for one night at Hotel de Ilhavo on our way to the north of Portugal we were in for a pleasant surprise. The hotel is relatively new with big and comfortable rooms, staff is really nice and efficient and we even had the chance to use the indoor pool&whirlpool (open until 10pm, pleasantly warm pool temperature) in the evening. Rooms were clean and the breakfast buffet really great with a lot of choices available. The hotel was relatively hard to find as there are a lot of confusing signs regarding the centre of Ilhavo and the hotel itself doesn't have any signs posted. We even got lost on our way back from Aveiro to Ilhavo.
The staff very pleasant and the rooms very space and very clean
Good facilities; Good breakfast; Restaurant
Booking.com claim this hotel is about 12 miles from Coimbra. This is simply not the case its about 22 miles away by car. Really poorly located. Rip off prices
The informal atmosphere, friendly staff and location of the hotel made it an excellent centre for our stay
Cleanliness, kindness of staff and hotel location. Due to the huge amount of guests, the breakfast service wasn't the best.
It was a big hotel, the rooms were spaceous and clean. The swimming pool outside didn't have any water in it.
Nice for family. Good outside and indoor swimming pools. Friendly staff. The staff was friendly, but we had the feeling that there is a shortage of staff, namely at the restaurant and bar. The children's room was not too clean.
confortable beds, quite, nice surroundings door lock did not seem to be secure
Hotel cleanliness and food was very good. Very nice employees. The floor propagates too much noise and in the silence of the night that's very noticeable.
It is a charming hotel with an olympic swiming pool with plenty of entertainment for kids but also for adults. The charm of the past may be seen as old fashion for some people. I thought a bottle of water was offered each day, but only the first one is offered.
Children playroom Swiminmg pools Breakfast
It is charming and run by charming staff. It's a tonic for anyone tired of large chains and standard products. Everything was very comfortable and relaxing. Only the breakfast was slightly less impressive than a 5-star hotel would offer - but it was still perfectly acceptable and we would happily stay there again and have the breakfasts!
Felt like a 5 star, but the staff were very nice and down-to-earth. Double beds are 2 singles pushed together.
Beautiful hotel. Lot's of refined details. Even the art work in the room was thoughtfully chosen. It is beyond the hotel's control but, when the wind comes from the north, one is very aware of the paper mill many miles from the otherwise wonderful city of Aveiro.
We arrived early, but were allowed to check in immmediately, it was early season.The receptionist offered us a parking spot outside the hotel. All the staff were extremely polite and helpful and attentive, all spoke good english and were very professional. The decor,comfort and service at this hotel is first class. The breakfast buffet was excellent.
It's a good looking hotel and very well placed. The view from the room is very nice. We can see the canals of Aveiro and there are lots of restaurants nearby. The hotel is located nearby the bars. At night there is too much noise. The breakfast is very poor for a 4 star hotel.
We liked the design of the room and hotel, it was very stylish. The front desk ladies were very nice and always helpful, perfect service. The special gift(wine with cheese and fruits) was very kind from the hotel staff.
nice clean comfortable room. pleasant staff needed tea/coffee making facilities in room
very warm welcome and tourist guidance for the town, help find parking
Very nice hotel for couples. I tried de Lovers Pack and it was great. Very relaxing enverinonment and excellent location.
The room, breakfast and the very friendly and helpful staff, also the location
Excellent location, very helpful friendly staff, beautifully decorated rooms. If you are in Alveiro, this should definitely be the place to stay.
The hotel was quiet and very centrally located. It is easy to find, since it has a big illuminated sign on top. The breakfast buffet was quite fine. Especially the fresh fruit was a nice touch. The free internet did not work for me or any of my colleagues. Neither did the free wireless internet in the lobby. The hotel seems a bit old and used.
The quality and value-for-money of the food/meals was excellent, and better than in most other hotels I have stayed in.
Nice room Room
The buffet breakfast was excellent and i like they way the conserve energy the hotel was convenience to shopping and site
convenient for the city and the other facilities very low speed of the internet and its connection system. it was practically useless
It was close to city centre ... Breakfast was not good, Couldn't find any accessible sockets to charge mobile, laptop etc, no free WLAN
comfortable and clean room; huge breakfast selection the hotel should need to be renovated, especially the bathrooms
great location and price
Good location, next to the pedestrian street. Perfect to see the city center. Good breakfast, free internet acess. Big Supermarket nearby. No parking place near the hotel reserved for clients.
The location at town. Close to main facilities and shoping area. Nothing at all
The only nice thing about this hotel was the view from the bar on the top floor.
Friendly, helpful staff
only location two persons, but two price of hotel, very bad, because customs organization is the same.
The room in general
Right in the centre of the town, easy walking to restaurants The parking garage was a little difficult to find
Nice staff. Nice hotel. Nice decoration. Good cleanliness of room. Very confortable. Free Wifi connection. Free parking for car. Great location. Breakfast could be a little better.
Great breakfast, beautiful house and decoration (if you like antics) Room was a bit outdated, no service all time around
the decoration was impressive, as was the building and the rooms. It is a luxury villa left by the owners with their stuff inside. It's a piece of luxurious history. The caretaker was absent late for check-in and generally the hotel seemed abandoned.
Charming old style house with lots of character. Lovely sorroundings with a swiming pool. Great abundant breakfast. Highly recomended if you want a few days away from city noise. I would only recommend placing some shower curtains in the bathrooms.
Very nice Guest House, typical with magnificent ancient decoration. Very clean and cosy. It is like a castle. My bedroom was big and the view over Luso was nice. Good breakfast for the price I paid. Because it is like an ancient castle, it hasn't elevator.
It was quirky full of old and interesting ornaments antiques and family photos. The hardest bed I have ever slept in. Apparently orthopaedic. The lady who attended to us spoke no english.
Rather unique place and great location in an old spa town. Fantastic breakfast . Pretty noisy when there were a number of other travellers.
met good people certain charm authentically furnished for some reson great numbrer of older lovely folks came to spend time at the pool etc though they had nothing to do with hotel. part of the reason to stay there is fewer customers not more.look for better options
The hotel was a very charming building, full of character and beautifully decorated, lovely setting and comfortable. Excellent breakfast.
The atmosphere and style is great. The room was very comfortable. Excellent breakfast. Very quiet (only 3 rooms occupied). Overall, the best accommodation we had on our trip.
The breakfast is excellent! The guest house is very different from traditional hotels. The hotel fells more like an old house that your visiting, and you can feel the life that people lived there with photos and decoration .The hotel is very well situated just a few steps from buçaco, other gardins and near restaurants. we didn't like the fact that there is nobody from the staff at night. The light from the corridor reaches the rooms although dimmed.
The simpaty of the staff
room, the view, pool no wifi (wireless)
beauty of the landscape,quitness of the place and good gastronomics quality and service.
great service and landscape, delicious breakfast, peacefulness. mini TV does not fit to otherwise very nice room.
Room was big, clean, with outstanding view of nature. Very relaxing place. This hotel has not his own restaurant.
The Reception staff were very helpful, the hotel was warm and the room very clean. The breakfast was a disappointment and the staff seemed slightly annoyed if you arrived for breakfast after 9.00 and anyone arriving after 9.30 were faced with little choice. It was a shame that the fruit bowl was so unappetising, the coffee only warm and the orange juice what we would term as orange squash.
Room was large, clean and comfortable.
Good value hotel in walking distance of centre.
Silence around, near center, good breakfast. Bath towel with a stain, some hair and some beach sand in the room.
Nice breakfast Fast internet in some rooms
A very nice big and clean room with air conditionning. Fantastic continental breakfast. Good price. Would recommend to anyone who wants to stay in Aveiro. You have to pay for using wireless internet but i couldnt even use it on my laptop. However they let me use their computer.
friendly, good value for money no wifi available in the room
easy acess to town Aveiro and space to park your car . nope the hotel it is perfect!!!
The staff was excellent. Minor electric malfunctions. Could no turnTV on by remote control.
The room was very clean and comfortable. Also the bathroom was very clean, Breakfast was excellent.
Good location, quiet, good buffet breakfast.
Very comfortable hotel, well located for the town. Staff were very friendly and helpful.
Complimentary champagne given to celebrate anniversary as part of excellent service by helpful staff
very clean, great breakfast selection, helpful attentive staff, child freindly.
Classy reception area and beautiful breakfast room. Easy to find. Free private parking a bonus. Staff not very welcoming. 1km walk from city centre, but felt safe.
I liked the welcoming athmosphere, the beautiful old part of the hotel with the restaurant; the excellent breakfast; the comfort of the rooms; the location, close to the station and the centre of town. The view from the room (109) is not so nice; and it is a pity that there were no chairs on the private terrace.
Very polite check-in service. Very polite staff in general. Breakfast was not impressive however.. Kind regards Frank See above
Breakfast, cleanliness, garage, in spite of a little complicated by the space to drive.
Very pleasant, helpful and friendly staff. Good size room and bathroom. Good standard of comfort in public areas. Very interesting and informative tiling in corridor to breakfast room. Breakfast room was shared with sister hotel, Jardim Afonso v, which led to overcrowding at busy times, with no tables vacant after collecting buffet. A busy road nearby was noisy at night and there was no internal access to the garage from the hotel.
We had breakfast out the second morning, as hotel breakfast very poor.
A safe, middle of the road hotel just 10 minutes by taxi to the centre of Averio. Free street parking or a small charge for hotel parking. Buffet breakfast and hotel restaurant (closed Sun eve and Mon). Safe were very pleasant and spoke reasonable English. Will call taxi and make reservations for restaurants in town. Just a little bit tired looking - but good value for money and easy access overwrite this.
Fantastic hotel and very cheap nothing
Close enough to city center (10 minutes walk), free parking place in front of hotel, very comfortable, clean and quiet Nothing special, everithing was good
near city center
location and decor nowwhere to get a coffee only a bar which did not open until 6.30
Nothing Building work at the school across from the hotel, a generator was running 24 hours a day - very noisy! The room was cold and the air-con unit took hours to remove the chill. The hot water machine at breakfast was broken too! The TV kept turning itself off and the picture was terrible.
good hotel with all facilities you may need, internet, little ''business'' centre, good beds, 10 minutes walk from the centre of town.good value for money
The hotel is very clean and big enough for 3 beds. We could stay comfortable enough without bumping into each other. All staff is polity, nice and helpful. The hotel is very quiet and it is easy to park very close to the hotel without having to pay an extra fee.
A clean and quiet hotel located close enough to the sea. Friendly and helpful staff, more than a sufficient breakfast buffet, small rooms but equipped reasonably. During a high season parking your car could be a problem - the hotel does not have its own car park.
Good location to visit Aveiro and the Ria de Aveiro.
good location. not far from beach and fish restaurant. Good for summer vacation. they have twin beds not double as expected
Is centrally located in Costa Nova. Hotel and its facilities are clean and well maintained. Breakfast is ok and typical for hotels in Portugal. Room was quite small, a bit narrow.
Having a parking available for the guests and the family atmosphere. N/A
Location close to the beach and restaurants etc. Extremely bad for parking. (During the high season it must be almost impossible to find anywhere). The balcony just had a view of the building opposite. The breakfast was awful. There was no air conditioning - which would make the room very uncomfortable in hot weather.
The room was clean and the breakfast was good. Very friendly hotel staff. The room interior looked quite castoff and the door of the room could not be closed because of damaged door handle (i saw the same in several room's).
Dichtbij de oceaan en gratis parkeren aan de straat. Mooi authentiek plaatsjes, en dichtbij Aveiro (15 minuten rijden). Daarnaast konden we er gratis fietsen lenen. Verder heerlijk gegeten en bediend aan de boulevard bij Canastra do Fidalgo!
The area itself, hotel very pleasant, very clean and breakfast adequate. No outlook but it did not spoil our stay.
clean, good value for money poor breakfast
Very nice interior, swimming pool, garden. Staff is very helpfull and friendly. The hotel is situated in a nice and quiet holiday development just outside Praia de Mira. Excelent restaurant. No swimming pool for little childrens... Not walking distance to Praia de Mira and the sea.
The pool and facilities around it, the room was good and the buffet breakfast was good. The separate dining arrangements were well done and the service was first class.. I did not like the area of Praia beach, which was just like Blackpool only worse! I realize that this is not the fault of the hotel. The weather was not too good either.
The very nice interior design, and hotel staff
tranquility the children
very nice interior, swimming pool, garden. Staff is very helpfull and friendly. The hotel is situated in a nice and quiet holiday development just outside Praia de Mira. The bikes you can rent at the hotel are old and tired. We started for a long rind along the wonderfull cycling paths. But obviously those bikes (no gears) were not up for this challenge. To start they were very heavy and the had only one gear. They didn't even have lights. Our bike had a broken sadle and a flat tire. The price for these bikes was way to high: 3€/hr. (july 09). The hotel management should definetly invest in better bikes. The cycling opportunities in that area are amazing there.
Size of the "apartment",quiet area. The breakfast is poor for a 4 star hotel, the heater of the bedroom is not that great.I needed some toothpaste and the hotel only had some that were already expired,that's not a 4 start service.
Being a Aparthotel, it´s bad that in the Studio´s there is no microwaves, and there is nothing to wash and clean the dishes, for example. These are the negative points for me.
Nice modern hotel in Mira Villas 5-10 minutes drive from Praia de Mira. Mini-kitchen, balcony, nice modern room. Good breakfast. Good pool. Nice staff. Not walking distande to Praia de Mira and the sea.