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Friendly and helpful staff
Receptionist was really helpfull, organisied taxi for early in the morning and iron & iron board so that I could press my clothes Bar stuff unhelpfull- arrived at 9,02pm but while they had food on Display I was told the kitchen was closed. Best offer was to ring a "take-away"!!!!!!!!!!
the food on offer in the restuarant was excellent. especially the carvery everyday
Upon arrival, the hotel had not booked the correct number of rooms for my party. They admitted this was due to an internal administrative error (not related to www.booking.com). After a 10 minute wait in reception they managed to find a spare room which we could utilise. However, just after midnight, a woman let herself into this room where one of my party was asleep in bed insisting it was her room. My friend attempted to call reception to try and sort the matter out but there was no response. When this matter was raised with reception the following morning, no explanation was offered and we received no apology.
The rooms are very nice, clean, facilities good. Bright and airy, plenty of parking. No problems what so ever!!!! Breakfast could be worked on....slightly unorganised...but ok.
Price, cleanliness of room and quality of breakfast served Receptionist stood outside the hotel smoking! Only 4 channels available on tv
Close proximity to meeting the next day. Arrived too late to have dinner, not offered any other food as substitute. Had 1/2" thick pillow & told no other additional pillows available. Room so small it was like sleeping in a cupboard. Breakfast cooked all at once so fried eggs looked as if kept warm for the previous 2 hours - asked for a fresh egg to be cooked but told that was not possible. My stay was altogether a bad experience.
The location was good for Dunstable and the surrounding area, security cameras gave confidence that the car parking facilities were safe. The hotel fire escape doors at the rear of the building were often left open, this did not give confidence that access to the rooms was restricted to guests only, poor security.
The food was ok in the pub next door Rooms run down and need refurb, need new tv's
Standard of room for price paid, ease of parking and access. Simple booking in procedures and also check out. Standard of catering at breakfast and dinner was not as good as when I stayed before.Prefer buffet breakfast although service staff were very giood
The food was excellant
Comfortable hotel with interesting history
I was looking for a rustic village inn with some character, this is exactly what I got, wooden beams in the room and antique furniture, slanting floors and creaking floorboards. The Cock Hotel is comfy and cosy and very welcoming. Perfect for a weekend getaway, we would defintely go back. Very happy customer.
It was quieter than we expected which was good. Had a good feel to it. It will be better when the renovations are complete. It will be an achievement to complete by 9th!
Good service and value.
No stairs as requested. Good fOOD Lacked local people with familiraty to stony
Good position with plenty to do in town Late party with loud music playing. No lights working on the corridor of the Coach House
We attended a wedding reception which was organised very well - our room was comfortable. No dislikes at all
good food,warm and comfortable room lack of television channels in room ,could only get 4 tv stations ,no channel five
Good value. Reasonably comfortable room well equipped.Breakfast choices good. Staff friendly. Room decor rather tired. Room a little cramped, therefore bed not a large double. Lighting in room rather dull.Some delay in getting the order of things right at breakfast E.g long wait for tea/coffee, toast not arriving with main breakfast.
The manager was friendly and helpful.The breakfast was excellent value and the hotel was clean and tidy
The kettle in the room was not very clean, the shower curtain had mould on it Going to breakfast was told 7 till 9, i went for 7.15 and the man on the desk then told me it was only 8 till 9 so had to sit in the room. To quiet in breakfast room could of done with some back ground music, it was not very welcoming, was not explained how breakfast worked
Freindly staff, nice atmosphere. Electric heating caused me hay fever.
There was an excellent booklet showing a walk round the village. Two hours very well spent.
staff were excellent, very friendly.
Facilities in the room Unable to provide any type of food after 9pm
very friendly hard working staff. Good food available and very comfortable room with good WIFI connection. Very happy customer
Lovely room Good choice and good value bar menu Helpful and friendly staff Nothing!
The staff were terrific - very helpful and knowledgeable. The room was lovely.
Food, Room, Bar area, Location
Traditional, non-corporate, individual hotel and room Heating in room was not on when we arrived so room was initially cold. But soon warmed up.
Location Noisy room [at front]
plenty of parking, good breakfast, will use again.
very small bathroom requires updating
Comfortable, nice location, dinner and breakfast were good. Room wasn't very large but decor made it feel a bit special (as opposed to a travel lodge or something). All felt very reasonable for the price.
Good value for money. Clean room with everything we needed. Excellent breakfast. Room was slightly small, but we were offered a larger room when we checked in, but declined as it was next to the road and said to be noisier.
Lovely room, friendly and helpful staff, cosy pub with good value meals all served in a welcoming manner
theparking was good & convenient. We were able top control the heating in our room and there was plenty of hot water. Excellent shower -water pressure extremely good Had to wait 5 mins. -reception not manned on arrival, even after telephoning.time waitress service was very friendly yet drinks and meal once oredered took 25 mins and 35 mins respectively to arrive at table
Clean and cheap. The "superior" room was small and not designed to relax in, and the public facilities of the inn were largely given over to restaurant, so no place to relax there, either. Okay as a place to return to to sleep.
The price! The outside of the windows were being decorated (they actually rattle and need replacing!) and the men were peering in through my window late afternoon and early morning! The staff treated me as second-class having booked through the internet at a reduced price. I could go on!
Smart clean little pub with rooms staff are great,rooms OK perhaps a touch of tlc in the not to distant future would be good,but I would go back to stay at Longs.
Very friendly service,from all staff, food very good, room very quiet
Big room and very clean. The staff were relatively helpful and friendly. The food wasn't "bad" but, nothing to write home about. Certainly not complaining though, they give a discount if you're staying there.
Lovely room, friendly staff, great location Good to read about the history The breakfast part - it wasn't clear in the booking process that the default was a continental breakfast, which wasn't very inspiring.
Good position in village good food plenty of parking character inn Stairs but I am slightly disabled added to ambiance
Room close to car park Room smelt damp. Breakfast not good
staff were very helpful, the hotel was clean and tidy, great location in center of village and woburn abbey n/a
Restaurant served wonderful, reasonably priced, local food
nice staff, nice room, very vonvenient is the parking lot behind the hotel, wifi connexion was weak in my room.
Lovely old building, good bar with locals in attendance, good restaurant, clean comfortable room, nice people None