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The food was excellent - the staff were charming and helpful and the service was first class We liked everything about the hotel
Good food, location, size of room and staff The shower was difficult to control and indeed washed the bathroom floor.
Tranquil position, friendly staff, reasonable restaurant Bed mattrass a bit saggy but room spacious and clean
Hotel is beautifully situated, very nice staff, lovely room overlooking lake but room a little tired - needs maintenance. Food not up to real french cooking.
Staff were fantastic, kept the kitchen open so that we could eat later, helped the kids with their learning of french Rooms were looking a bit tired
Very comfortable, pleasant staff, excellent food. Handily placed for the Autoroute and an overnight stop . Will definitely stay there again. Slight odour of cigarettes in the bedroom, but no worse than many other French hotel rooms.
Convenient stop over on way south considering we didn't want to drive too far from Calais on our first day with baby in tow. Tired decor, the room could do with a lick of paint. Overly expensive and underwhelming breakfast at 14Euro each.
Lovely view from rooms over the lake with the sun rising in the morning! Quiet and tranquil setting which was a very relaxing rest en route to our final destination.
A Mercure hotel, the position is really pleasnt with views over a lovely lake from all rooms. A profusion of water birds. Close to excellent golf course. The restaurant was very good and the standard rooms spacious with large beds. This was a very relaxing and enjoyable stay - sadly for just one night.
big improvement under new ownership,decor is better and cuisine was of high standard.Staff friendly and helpful.
Food in restaurant okay 2 main complaints - room had a very strong stale odour that would not go (damp or urine). Bathroom was unclean and inadequate.
Value. Very difficult to find.
dirty, broken third bed in a family roon forcincung 3 to sleep in a double bed... even though we made the reservation 3 months earlier... uncompetant staff.
We stayed there en route to south of France, so did not really see the town. There was a nice restaurant close to the hotel which we used. It was very basic, but clean and the breakfast was good. No frills but a good place to stay the night on the way to the South.
Difficult to find, situated on an industrial estate out of the town. Soul- less. Were it not for the air-conditioning we would have checked out.
Just think that compared to other hotels it is very expensive for very basic accommodation.
We arrived at 6.15am in the morning after a wedding to takes the 3 rooms we had booked. But impossible to get into the rooms before 7.10 because the machine outside was out of order + none at the reception before 7am. It's purely and simply unacceptable even for low prices ! + Staff not very polite as we had to leave the room. I think they should keep in mind we're still customers even wheb we're 10 minutes late to leave the room. It's not acceptable once again.
It was nicely situated and easy to find. It is just very difficult to sleep as it was very noisy.
Clean, good internet connection. Small bathroom, rough towels.
We were there to go to the Memorial Day Celebration at Belleau Wood.
Well set up, excellent location, easy to find The bunk bed, this was advertised as a room for 3 people, it should be explained that the bunk is only suitable for children.
Good location. Ideal for a single night stopover. No soap in the dispenser. Hot tap in basin did not work. Shower room door did not close. No time to register formal complaint and language barrier would have been a problem.
convenience of location ideal for our needs hair in bed sheets, toilet & washbasin badly stained, bathroom had unpleasant odour, noise from other rooms clearly audible, secure parking gate not closed as advertised.
did not like staying in a cupboard for a room, look at premier inns in britain they are half the price and better rooms. the size of room and bathroom, too small for a family, also the smell from the bathroom
It was convenient for an overnight stay and the arrangements for booking in worked very well. Our room was on the side of the hotel away from the road and therefore we had no traffic noise. The room and hotel looked a little neglected. The room heater did not work, the shower cubicle was broken and the door would not shut, the basin tap leaked and there was no plug meaning that I had to waste water while shaving. Not efficient for the planet!
Ideal stop-over hotel with easy access/departure
nice room & good price trouble booking in, nobody on hand & had to phone for someone to come . very small village & nowhere to eat or drink open the day we were there. quite remote
Simple, clean rooms, ideal for a one night stop over. Also breakfast was included in the price which was a nice surprise! Needed air conditioning
v.clean, v.friendly, v.quite, plenty of space for two adults, 10yr, 4yr and 9month old. lovely breakfast, check in all done in-advance,excellent over night stay, local to laon and reims. would recommend
convenient location in village near autoroute, clean, secure parking, helpful welcome, budget overnight stay, requested quiet room provided at back away from busy road very basic, slightly "chemical" smell in room, bathroom door handle fell off, tied to village restaurant a few hundred metres away or need to drive, breakfast croissant/baguette seemed a little stale, advertised "free" wifi was not free although only €1 for 24 hours
Very convenient for an over night stop whilst on the motorway. We were round the back so lovely and quiet. Room cleanliness poor. Breakfast a bit meagre.
It was rural without being too far from our main travelling route and had convenient parking right outside of room Six guests were present at the time we sat for the buffet breakfast and only four cereal bowls were available (I asked for more but apparently there were none). And I didnt think breakfast was good value for the extra money we paid for it.
well appointed rooms and easy acess for parking