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Good value for money.
Typical camponile hotel with friendly, welcoming staff
Easy location from motorway
Clean The cost of the breakfast was rather expensive in comparison to other hotels
The welcome was good and booking in swift and efficent. The hotel was easy to find and was just what we wanted for an overnight stop. Although the rooms were very small, they were well thought out. Only one bedside table.
The food / evening meal The small bath
Good dining! Standard Campanille food but well done with a good buffett service and breakfast Campanille is a cross between camping chalet and motel!
The hotel is conveniently positioned and unpretentious, clean and with adequate facilities, as well as secure parking. Pleasant staff. Restaurant offered plentiful food, well patronised by the locals. The reception/breakfast only opened at 8 so travellers on the move had to make alternative arrangements. No staff on premises overnight.
Friendly & helpful staff
dirty, broken third bed in a family roon forcincung 3 to sleep in a double bed... even though we made the reservation 3 months earlier... uncompetant staff.
We stayed there en route to south of France, so did not really see the town. There was a nice restaurant close to the hotel which we used. It was very basic, but clean and the breakfast was good. No frills but a good place to stay the night on the way to the South.
Just think that compared to other hotels it is very expensive for very basic accommodation.
Value. Very difficult to find.
Difficult to find, situated on an industrial estate out of the town. Soul- less. Were it not for the air-conditioning we would have checked out.
Food in restaurant okay 2 main complaints - room had a very strong stale odour that would not go (damp or urine). Bathroom was unclean and inadequate.
Cheap overnight stay with reasonable facilities. Quite a hike up-hill into the town, but then most of the hotels are outside the hilll village.
Bedroom was clean and nicer than I expected for the money. Overall I thought it was good value for money. Shower was very mouldy which apart from being unpleasant in itself, gave the bathroom an unpleasant smell. The hotel is situated next to a main road which was quite noisy through the night.
Very small and simple room, but practical and also very clean. Ideal for an overnight stop on a long journey. Not so easy to find because hidden by IBIS sign.( Hotel is right beside Ibis Hotel.) Not much comfort but very good bed. Old town Laon up on the hill is well worth a visit. Impressive gothic church. Walk in town about 30 minutes (steep hill). Would stay there again
This Hotel has been re-named fro Marmotte to Etappe which resulted in us wasting a lot of time trying to locate it.if we had arrived after 10 pm we would have been in trouble as reception is then closed.
It is conveniently located to visit the medieval town of Laon without having to drive round the town's steep, narrow and confusing street system. It is also adjacent to the main road system for exploring the surroundong countryside - and to a large Carrefour. Lack of a restaurant, apart from breakfast facilities.
Receptionist was really helpful and friendly free wifi free parking cheap buffet breakfast 4.50 euro p/p Couldnt leave window open for security reasons wifi wouldnt work in room had to goto reception
convenience for shopping and proximity to medieval town
Decent basic hotel for a stopover, clean, presentable but with no frills. Hard to find! If we hadn't come across a young man in town who knew the place (or if we hadn't understood French) I doubt if we'd have arrived before the reception closed.
Not a lot. Had to ask for another towel as only one supplied for two people. Toiletries not renewed on second day. Lack of personnel able to communicate. No fruit juice and no explanation.
Cheap, fine for overnight stay. Receptionist apologetic about hotel lack of signing. Breakfast ok Hotel has changed its name, we thought we had a booking at Hotel Marmotte. Took one & a half hours to find it because of change of name which booking process didn't tell us about. It is now Etap. Ground floor room not secure with open window. Asked to change to first floor - no problem.
beds tooo hard
Excellent Buffet Breakfast Lack of Real No Smoking policy in rooms
Clean & Comfortable Hand held shower. I prefer a proper shower.
It was ideally situated for our journey to the Alps. It was useful to be able to check in at midnight. We would have liked a kettle and drink making facilities in the room.
We stayed just for one night as a stopover en-route to Bourgogne. The hotel worked well for us plus the rooms were comfortable and clean.
located reasonably close for exploring Laon although not close enough to walk to the centre.
Very convenient location for travelling to South of France, very helpful and friendly staff. Non smoking hotel but our room was smoky.
convenient and comfortable, reasonable price. Good breakfast. no
Helpful staff, especially at reception, and quiet comfortable room. Also a good comprehensive breakfast.
Good clean rooms Breakfast not up to standard of rest of hotel. Coffee reheated from night before
We arrived at 3 am and received a warm and friendly welcome on a cold night after a tough journey Sound-proofing of rooms not very good
Fairly good but again soap nearly empty Again shoulb be 2 channels english for english travvelers not all french
Gute Lage,preiswert, aber sehr kleine Zimmer,freundliches Personal, für den benöötigten Zweck optimal extrem kleine Zimmer
It was a great overnight stop and there was no mention of bunk beds in booking and my 2 year wasn't appropriate. The double bed room my parents stayed it was not 2 sheets just one sheet folded over ok you are cheap but is that correct do you think?
Bathroom was very small. Our shower did not have a spray/head attachment on so it was like having a "shower"beneath a huge tap.The second bathroom did have a proper shower attachment.
We arrived very late at night and it was great that we were able to register and obtain our room key by using the outdoor automated machine. We were lucky that we had a room on the first floor. Instead of leaving this to chance, it would be helpful if one could give a floor preference beforehand. We're not so good with the stairs.
Cheap & cheerful Noisy arrivals late at night Room not conducive to tall people
limited breakfast choice - no croissants!
It was inexpensive and the parking was very easy., The windows were very small and the room quite claustrophobic
lovely historical old town with fantastic cathedral
convenience of location ideal for our needs hair in bed sheets, toilet & washbasin badly stained, bathroom had unpleasant odour, noise from other rooms clearly audible, secure parking gate not closed as advertised.
Well set up, excellent location, easy to find The bunk bed, this was advertised as a room for 3 people, it should be explained that the bunk is only suitable for children.
It was nicely situated and easy to find. It is just very difficult to sleep as it was very noisy.
We were there to go to the Memorial Day Celebration at Belleau Wood.
Clean, good internet connection. Small bathroom, rough towels.
Good location. Ideal for a single night stopover. No soap in the dispenser. Hot tap in basin did not work. Shower room door did not close. No time to register formal complaint and language barrier would have been a problem.
did not like staying in a cupboard for a room, look at premier inns in britain they are half the price and better rooms. the size of room and bathroom, too small for a family, also the smell from the bathroom
We arrived at 6.15am in the morning after a wedding to takes the 3 rooms we had booked. But impossible to get into the rooms before 7.10 because the machine outside was out of order + none at the reception before 7am. It's purely and simply unacceptable even for low prices ! + Staff not very polite as we had to leave the room. I think they should keep in mind we're still customers even wheb we're 10 minutes late to leave the room. It's not acceptable once again.