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The hotel is conveniently positioned and unpretentious, clean and with adequate facilities, as well as secure parking. Pleasant staff. Restaurant offered plentiful food, well patronised by the locals. The reception/breakfast only opened at 8 so travellers on the move had to make alternative arrangements. No staff on premises overnight.
Easy location from motorway
The food / evening meal The small bath
Friendly & helpful staff
Typical camponile hotel with friendly, welcoming staff
Clean The cost of the breakfast was rather expensive in comparison to other hotels
Good value for money.
The welcome was good and booking in swift and efficent. The hotel was easy to find and was just what we wanted for an overnight stop. Although the rooms were very small, they were well thought out. Only one bedside table.
Good dining! Standard Campanille food but well done with a good buffett service and breakfast Campanille is a cross between camping chalet and motel!
Not a lot. Had to ask for another towel as only one supplied for two people. Toiletries not renewed on second day. Lack of personnel able to communicate. No fruit juice and no explanation.
Cheap overnight stay with reasonable facilities. Quite a hike up-hill into the town, but then most of the hotels are outside the hilll village.
Bedroom was clean and nicer than I expected for the money. Overall I thought it was good value for money. Shower was very mouldy which apart from being unpleasant in itself, gave the bathroom an unpleasant smell. The hotel is situated next to a main road which was quite noisy through the night.
This Hotel has been re-named fro Marmotte to Etappe which resulted in us wasting a lot of time trying to locate it.if we had arrived after 10 pm we would have been in trouble as reception is then closed.
Very small and simple room, but practical and also very clean. Ideal for an overnight stop on a long journey. Not so easy to find because hidden by IBIS sign.( Hotel is right beside Ibis Hotel.) Not much comfort but very good bed. Old town Laon up on the hill is well worth a visit. Impressive gothic church. Walk in town about 30 minutes (steep hill). Would stay there again
It is conveniently located to visit the medieval town of Laon without having to drive round the town's steep, narrow and confusing street system. It is also adjacent to the main road system for exploring the surroundong countryside - and to a large Carrefour. Lack of a restaurant, apart from breakfast facilities.
Cheap, fine for overnight stay. Receptionist apologetic about hotel lack of signing. Breakfast ok Hotel has changed its name, we thought we had a booking at Hotel Marmotte. Took one & a half hours to find it because of change of name which booking process didn't tell us about. It is now Etap. Ground floor room not secure with open window. Asked to change to first floor - no problem.
convenience for shopping and proximity to medieval town
Decent basic hotel for a stopover, clean, presentable but with no frills. Hard to find! If we hadn't come across a young man in town who knew the place (or if we hadn't understood French) I doubt if we'd have arrived before the reception closed.
Receptionist was really helpful and friendly free wifi free parking cheap buffet breakfast 4.50 euro p/p Couldnt leave window open for security reasons wifi wouldnt work in room had to goto reception
Location. No Air Conditioning
The welcome from the staff when we arrived was very friendly. Our room was in the main house on the 2nd floor, very nice and clean. The restaurant was very good, excellent food. Free wifi & a good tennis court. The bath wasn't the best, you couldn't stand up in it properly without catching your head - which was a shame as it was a large bathroom and could be in another position.
The restaurant was fantastic and we also liked the spa and tennis.
Location, service and friendly staff
We have visited the Chateau once before and were very happy with our return visit, we received a superb welcome, ate fantastic food which was delivered with impeccable service, enjoyed the tranquil atmosphere in the pool and as an added bonus were upgraded to a fantastic room. Truly excellent.
Whilst providing lots of "old world" grandeur of the type you would expect from a French Chateau it had fabulous modern touches which sat comfortably side by side. The food was excellent and drinks by the log fire finished off a perfect evening. The staff were all exceptionally helpful and friendly and the attention to detail - even at breakfast - really made a difference making us feel very special. The real stars however were the family of wild boar that we met on our drive through the dark and misty road to the hotel - magical!
Outstanding Hotel in every way. Great food, not extortionate prices. Beautiful grounds, isolated in its own park/farmland. Service superb. Room a good size. What more can one ask. None, however it is isolated, be sure you have good directions to find it especially if it is dark on your arrival. Hotel is well sign-posted from the local roads. 45 mins from main Champagne house areas. Not particularly suitable for children.
Couteous staff, wonderful facilities, amazing restaurant!!
Wonderful, would definitly go again very welcoming Once they have completed the renovations it will be outstanding. The garden in front of the pool area needed tidying up. Other than that minor detail it was a wonderful retreat.
welcome ambience and attentativeness were very good as was the breakfast the bathroom was in need of attention the shower cubicle was right on top of basin making it a hazard to go in and out you had to be aware of the low beams in the bedroom all of which was looking tired and dirty
beds tooo hard
convenient and comfortable, reasonable price. Good breakfast. no
Very convenient location for travelling to South of France, very helpful and friendly staff. Non smoking hotel but our room was smoky.
Clean & Comfortable Hand held shower. I prefer a proper shower.
It was ideally situated for our journey to the Alps. It was useful to be able to check in at midnight. We would have liked a kettle and drink making facilities in the room.
Excellent Buffet Breakfast Lack of Real No Smoking policy in rooms
We stayed just for one night as a stopover en-route to Bourgogne. The hotel worked well for us plus the rooms were comfortable and clean.
located reasonably close for exploring Laon although not close enough to walk to the centre.
Good clean rooms Breakfast not up to standard of rest of hotel. Coffee reheated from night before
Helpful staff, especially at reception, and quiet comfortable room. Also a good comprehensive breakfast.
Fairly good but again soap nearly empty Again shoulb be 2 channels english for english travvelers not all french
Bathroom was very small. Our shower did not have a spray/head attachment on so it was like having a "shower"beneath a huge tap.The second bathroom did have a proper shower attachment.
It was inexpensive and the parking was very easy., The windows were very small and the room quite claustrophobic
limited breakfast choice - no croissants!
Gute Lage,preiswert, aber sehr kleine Zimmer,freundliches Personal, für den benöötigten Zweck optimal extrem kleine Zimmer
We arrived very late at night and it was great that we were able to register and obtain our room key by using the outdoor automated machine. We were lucky that we had a room on the first floor. Instead of leaving this to chance, it would be helpful if one could give a floor preference beforehand. We're not so good with the stairs.
It was a great overnight stop and there was no mention of bunk beds in booking and my 2 year wasn't appropriate. The double bed room my parents stayed it was not 2 sheets just one sheet folded over ok you are cheap but is that correct do you think?
Cheap & cheerful Noisy arrivals late at night Room not conducive to tall people
lovely historical old town with fantastic cathedral
We arrived at 3 am and received a warm and friendly welcome on a cold night after a tough journey Sound-proofing of rooms not very good