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Landscape, silence, relaxing place, pleasant atmosphere
Very close the Gruyere historical center and the the cheese production show room (5 min on foot to both). The breakfast was good: fresh food, good coffee. I think the rate is too high for this hotel. One is only paying for the location. I paid a price of a good 4* hotel, but this one is a medium 3*.The room is clean but feels old and very small. There is not enough light in the room - it's very dark.
Proximity to town/parking availability. Beds comfortable. Room had safe and minibar which I appreciate. Breakfast fine--typical swiss breakfast of meats/cheeses/breads/cereal/fruit/juice Shower. Our room had no ability to moderate temperature as the faucet only had a single handle regulate volume. This tended to be on the colder side. Also reading other reviews prior, I concur the side mounts (at least for shower head) is poorly placed and made a significant mess with water outside the tub. This is quite odd considering the sink has a simlar plumbing but does have separate hot/cold. For a short stay, I could deal with this but would not want this for a longer stay. View from room provided little privacy as looked out on driveway and could hear/see pedestrians walking by. Also rooms are very dimly lit, particularly with curtains closed.
Easy access to the town of Gruyere, peaceful position.
The hotel was charming and had the most beautiful views of the pre-alps, meadows, and herds of deer, cows, and goats. The continental breakfast was also lovely - try the hot chocolate! We booked a double room with a double bed and when we arrived they had pushed two twin beds together. The other couples we were staying with had normal double beds. It really put a damper on our anniversary.
Very quaint, simple hotel with friendly staff Slightly outside of town (2 min walk) and there are plenty of cuter hotels in town.
Great locationVery peaceful
We were there during the "volcanic ash" disaster and due to this, no one else was there. We were treated so well, even got an upgrade as a gift. The staff was so friendly and accommodating and the breakfast was wonderful! Great views of the valley below from our room.
The place and breakfast Nothing
We had dinner at the Brasserie, which was outstanding. Both the food and service far exceeded our expectations.
The staff was extremely friendly and accomodating to our requests. It made our experience delightful and we will be coming back each year. Our compliments to Miguel in the restaurant and Laura at the front desk. We will highly recommend this hotel to our friends and look forward to returning next year.
The staff were very welcoming and at dinner the waiting staff quite charming,efficient and helpful. Great cooking too and don't miss dessert ! No air conditioning in the bedroom; the bath is narrow and I'm not wide !!
Very clean, comfortable and large single room. Quiet location. Great breakfast.
It was close to where I had a meeting . Location is important. The resteurant is expensive
The food was superb. The breakfast buffet was well done and had a nice variety. The surrounding garden and proximity to all points of interest (city, Thermal spa, lake, nature trail) including public transportation was ideal. Show case windows (watches, etc.) were a nice added feature. Noise from private party and other guests.
Hotel staff is outstanding!!
Extremely poor breakfast, considering the room rate!!
The hotel is nicely situated in a garden. It is possible to play golf, tennis and table tennis there. The hotel has a very nice spa/wellness facility with sauna, hammam and jacuzzi. The restaurant is quite nice as well. A combination for a very relaxing and agreeable week-end.
I appreciated the kins and efficient service, the clean and cossy room and the nice eating places in it The room was slightly small.
The room was comfortable and whilst it was on the Austrade the noise from the traffic could not be heard. The book in procedure took 30 minutes and their was only three people waiting> the internet services with swiss com did not work ringing the hotline was of no assistance. Staff of the Hotel assisted with the login procedure as the McDonalds Restaraunt Hotspot kept taking over. Spoke to the manager in morning and she listened but was a not offering any assistance.
excellent facilities in terms of shopping, adjacent to small mall. paying for internet connection. should be complimentary
A good location at Autoroute and convenient for a one nite stopover, but not more..... soap container in shower was empty, the electric lever for one bed did not work.
Most the location from the hotel, the flexible times in the restaurants and shops and the comfort of the bed
no refrigerator, no beer, no smoking areas, no balcony.
well sized room, clean, good quality bed it is a "highway" hotel
Nice, modern, clean hotel. Rooms are quiet despite being at a highway rest stop. Good breakfast (not included). Elevator (good for luggage). Air Conditioning provides the only ventilation (windows do not open).
The stuff was very friendly and would go an extra mile to help the guests
This is a nice cozy hotel in good location, just a short drive from Gruyeres Castle or Bulle. The room is quite spacious and clean. Small surprises, like candys and some sewing utensils in small baskets. Nice simple Breakfast and attentive services. We enjoyed our rather short stay very much.
Very clean and a lovely welcome from the staff and owners - good breakfast and great for kids
It is located in the heart of the village and near by several restaurants, supermarket and bars. The hotel was run by one or two staffs at a time to perform there works at the reception counter and restaurant so they have to go back and forth between two places which caused some delay in checking out
Very friendly and helpful staff with nice extras in the room of a personalised welcome letter, sweets and gift. Located in a lovely historic town. The road was noisy as well as the hotel lift during the night.
convenient, staff was friendly, breakfast buffet was nice very warm in rooms-and room location was loud
no complication, kind, friendly with pets
bien au centre
Very nice personel, quite cheap compared to other hotels in the region, not far from village centre
Everyone is so kind, room very clean, large and confortable. Restaurant is modern and brandly renewed. Food was excellent, real thai food made by a thai cook. Service is excellent. Family welcomed.
excellent value for money. The room was large and comfortable. The meals were excellent. The reception area was unattended and there was no bell to ring to or notice to tell you to go to the bar for service. The reception area was small and dark so gave a bad first impression of an otherwise very good hotel.
Comfortable, spacious, clean & pleasant. Very little!
Friendly atmosphere, No
The view over the lake in the morning was lovely. The checkin procedure was chaotic. The hotel do not reserve tables in their restaurant for guests and they get very busy - call to reserve if you intend to eat. Room was very basic, bathroom (showerroom v. small). Staff all had something better to do than attend to us.
View (from lakeside room - with balcony) - fantastic. Food excellent. Staff could not have been more helpful. On edge of Alps - very convenient for touring. Room comfortable, but not luxurious for price. No iron, tea making facilities, CD/DVD as one would expect at this price. But WiFi free
Friendly personal with every time extra service possible, great breakfast and dinner !
The view from the lake view rooms is wonderful. The rooms, although simple and old fashioned, they are very clean and the beds are comfortable. The gourmet restaurant was superb. The rooms need updating really. Breakfast could have more fresh products like fruit and yoghurt
Could use a fan or a/c unit in rooms during the summer months! Breakfast was a bit weak, thought it would be better.
Nice location, good restaurant, poor prişce quality for the hotel room. Hotel service was friendly Such location, view and food deserves a better quality hotel room
The location is amazing, one of the most beautiful landscapes I have ever seen in my life - near the lake of Gruyeres and surrounded by the Swiss mountains. Get a room with the view to the lake to fully enjoy it, it costs 20 CHF more, but is worth. At about 7km from Gruyeres it's a good place for trips in the area. We stayed two nights, the first one we ate at the 'restaurant gastronomique' which was excellent, the second evening at the brasserie which was also very good. There is a difference between the location and restaurants which fully justify the price and the rest. The rooms are equipped at the basic level, and the furniture is not very new. There is no elevator, so you need to carry your luggage at the first floor. Breakfast is quite basic (not a buffet) in contrast with the dinner.
Location and views of lake are amazing. Would have like to have a menu available in English.
beautiful view of lac gruyeres no sheets on the bed just a feather bed comforter
This hotel had beautiful views overlooking the Lac du Gruyere with vistas of mountains. The food was excellent, and the staff most accomodaing, even the the extent of serving us breakfast half an hour early (so we could make our flight out of Geneva). Some initial language difficulties (French) were soon overcome. Highly recommended
The hotel and room had the perfect atmosphere for the medieval town. The views from the room were magnificent. The staff was exceptionally helpful and friendly. We really enjoyed our stay! I would definitely recommend this hotel. There was nothing we were not satisfied with.
French-only speaking staff in the breakfast restaurant
Its location very cloe to the station and the center The breakfast. The service and the food provided
Very helpful and pleasant staff, great facilities and very clean.
Kind receptionists Yes; When booking I was under the impression that this was a fairly luxurious hotel with good facilities including a swimming pool, but on rechecking the website I could not find this information. The reception was miniscule, no lift, the hotel name was hotel des Alpes, , chamber maid noisily started cleaning rooms at 8h00 am ,very poor soundproofing, no views, small tv , no bath, toilet roll holder down by radiator,
It was a bed after a long day. The description on the site was a lot better than what the hotel actually was.
location in the center of the city nois in the hotel
the comfortable, homey atmosphere
Breakfast was too expensive compared to what you got.
Near the train station Price of and content of breakfast
The sound and smoke permeated the rooms making it very uncomfortable and noisy.
no noise; At the breakfast, some piece of bread were stale
the room was very nice, unfortunately for the very large room the beds were a bit small. the staff could be much friendlier and give a warm welcome when you arrive....sad see abovethe prize is quite expensiove for what they offer, also the breakfast buffet could be much nicer organised
Very good central position in the small town of Avenches. Attractive medieval buildings and interesting Roman amphitheatre used for opera and other festivals. Easy access to the lakes for steamer trips and not too far to drive to the mountains on a days outing. Breakfasts acceptable but rather haphazard service with items running out and not being readily replaced. Restricted parking outside which could be difficult at busy times, the alternative is the hotel garage parking which is pricey at 25 CHF per day.
Beautiful old hotel in the best possible location on Avenue Central in Avenches (the old roman town of Aventicum), just a few steps from the old roman amphitheatre. Fantastic friendly helpful staff and wonderful coffees. Book to stay here for arena concert events, make sure to ask for parking. Wifi in some rooms very low - take your laptop to the reception lounge to connect.