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Staff were helpful and friendly. Room and bedding very clean. The hotel had a warm, welcoming feel even though it was very cold outside. The buffet breakfast was limited and very plain.
I liked the Resort for its luxury, friendlyness and position I was dissappointed the only restaurant within the resort was Ala Carte, We were very impressed with the meal it was delicious but would of preferred not to of dined al carte if there was a choice but there wasn't
The view from the lunge/buffet area...sitting on the balcony, having drinks and looking over the golf course The air conditioning / climate control in the rooms!! They are controlled centrally (I.E. we couldn't alter the temperature of our room) and it was horribly hot!!! Seriously, we barely slept all night because of how sweltering & humid it was in our room. We spoke to the staff about it and they said there was nothing they could do. It was absolutely ridiculous!!!! We will not be recommending this hotel to anybody. I suggest you do something about the climate control in the rooms because our friends who stayed with us had the exact same experience in their room, and I can't see how anyone could possibly have a pleasant night's sleep when they are locked in a sauna. Seriously folks, this is a massive issue you need to resolve!!!!!!!!
The hotel room was so comfortable, so new and spacious, a bit disappointing the heating couldn't really handle the pressure in winter but other than that they have everything you could ever want to use and all new, really enjoyed our stay.
Convenient to lots of diverse attractions and beautiful little old world towns like Creswick and Clunes. All was lovely
The staff were very friendly and outgoing and the hotel was in very good condition. We ordered room service and not only was the food overpriced, the portions were tiny. We obviously received leftovers because the chips tasted quite stale. Not very impressed.
It was a beautiful hotel in a lovely setting. Rooms were clean and nice with a lovely view. I thought it was a bit pricey for what you got and the "spa bath" was listed as a double but was very small.
Friendly staff, clean comfortable rooms. Close to town and attractions Would have chosen a room with more space if there was one available.
We were pleasantly surprised at the quality and comfort of the motor inn. Food and service at the restaurant were excellent ). We would like to come back to Sovereign Park again. Small complaint - $13.90 for a Greek Salad that was only the size of a very small bowl. I felt that was an overcharge and I was not told that my meal came with a salad on the plate anyway.
It was terrific we stayed one night and the games room was fantastic for the kids. We had a pleasant stay and the staff were very pleasant
I found the staff to be excellent and the room modern clean and spacious
It was conveniently located, not too far from the centre of town but far enough away to be quiet and peaceful. The Red Loin Cafe was lovely, comfortable and served good food. The spa bath in the room was nice and relaxing. The breakfast included with the room was convenient.
Hotel clerk kept telling us that we were cheated going thru you. He said we would have gotten the room alot cheaper if we had called them directly. we did call and was told by a man that the rooms were booked. I then went to your web site and booked the room with no problem. we know that we paid a little more but at least we got a room.