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The staff were excellent This hotel is in dire need of modernisation and, in particular. the bedrooms. £80 per night for this standard of hotel is too much. The website is misleading.
not to busy and in a good spot
The mattress was a combination of being extremely poor quality & extremely old resulting in uncomfortable nights sleep.
friendly, polite, entertainment, clean comfortable rooms
excellent amenities and good food beds not very comfortable
The price The best was extremely hard!
Cosy & excellent value on special promotions. None
The amount of facility's that was available. The bed was like trying to sleep on a slab of concrete.
The location of the hotel and the parking facilities. The breakfast buffet was excellent.
Big room, friendly service and ease of access to Blackpool Promenade The Breakfast Buffet seemed disorganised as we had to wait nearly half an hour to get a table. When we got to our table, there were many tables not filled around us. They don't seem to be able to have enough staff/tables to accomodate all guests in a full hotel.
The hotel is in a good location with all the top class amenities you'd expect of a venue of this standard. All the staff were very helpful and extremely pleasant. Restaurant staff especially made you feel relaxed and were a good laugh. Have been before and will definitely return.
everyone was so freindly and helpful the food was fantastic very clean very modern great choice of wines the rooms were of a very good stanard could not fault the hotel in any way
the size of the rooms, the staff in the bar very customer focused. the hot ice package very good value for money and excellent breakfast menu. dvd didn't work very well, and there was dust under the tv, when checking package wasn't explained it was only on asking did we find out what was included.
Overall a very nice hotel, the breakfasts were amazing! The rooms were pretty basic, bedside lights did not work, no batteries in tv/dvd remotes, bathroom linen could have been better (no flannels or bath robes) Very noisey during the night!
Close to the pleasure beach. Home from home. Staff very friendly and welcoming. Breakfast was lovely. Having to go home.
it was a very clean and staff were so helpful, room was amazing, had a great stay and will be returning.
Welcoming, friendly reception staff. Spacious comfortable room with air conditioning, big bed and beautiful bathroom. Excellent breakfast.
We got what we expected
Check iN was efficient One of the two rooms I booked was in an abysmal position. Having to pay for two nights when I only wanted one was also annoying. Breakfast was way too expensive as was the bar prices
Been staying at your hotel for the past five years in november and we have always had a pleasent stay,nice and relaxing atmosphere friendly staff and good food..
Location. Oasis. Breakfast queues.
the package i booked was fab value for money and we were upgraded to a suite at no extra charge
staff most helpful and we were fortunate to have an upgrade of room as a result of our membership . We were at Blackpool for a show, unfortunately Restaurant did not open until 1900hrs too late for us however this is not a complaint under normal circumstances we would not eat so early.
nothing the food was late and cold
A lovely hotel, we had a really nice stay.
everything the weather
Fantastic Staff - brilliant location Only 1 radiator worked in the suite - cold at times. Only 1 window capable of opening - rest were screwed shut!!!
the hotel was very nice and the staff were very freindly and helpful,there prices were reasonable, but for families it could run out a bit expensive. as for my wife and i it was okay and we would definatlet go back
The hotel is very stuffy and mostly for eldery people. the lounge and the bar where very quiet and did not have a relaxed atmosphere
It was nice and homely.
Would have liked sky tv in the room.
Leaving Value for money
we order a breakfast in room, and it wasnt nice at all, i had a upset stomach after eating it...
The hotel was very clean, the choice of food was good The hotel could do with 2 more lifts, there were a lot of disabled guests staying and the lifts are only large enough for 1 chair, creating a long wait for the others travelling in that party.
Proximity to transport facilities
The bar staff were really nice The matress was a disgrace you could feel the springs through also we were wakened with banging at 7.45 from workmen in another room
at the arival to the hotel the hotel had a different rate then it was originaly stated in my booking after sorting it out with hotel manager the rate was corrected but was at great inconvenience.
Location was brilliant. Staff were generally very friendly and helpful. Be prepared to queue for breakfast in the morning.
It ticked all the boxes Paying to park, the room rates are high enough to cover this
Excellent hotel staff very friendly room 4 excellent room would stay again & recommend to anyone
the staff is very helpful and polite ..... hotel is clean and new...... room is also clean, relaxing and new with a amazing sea view from the balcony. everything was just perfect.....thanks you guys from Number One South Beach!!! i will definitly be back and recommend my friends to stay at ur hotel!! nope .........
The room was comfortable and clean. Overpriced for what it offered and it's location.
we both loved this hotel could not fault it excellent best hotel have ever been to
Probably the best hotel in Blackpool. The standard of the rooms, facilities and staff were the highest quality. It was obvious that the proprietor and his staff took pride in taking care of guests and providing an excellent service on a personal level to everyone. The rooms had the latest modern equipment in the bedroom and bathroom and the food in the restaurant was very good. I will defintely come back here the next time we're in Blackpool.
A beautifully,modern decorated hotel with quality furnture and fittings which is extremely clean and well presented. The staff were very friendly and helpful in advising a restaurant to eat in. The breakfast menu was superb. Situated just off the main promenade between central and south piers. A must for couples wanting something a little bit more upmarket whilst in Blackpool.
I thought the drinks were very expensive, £11 for 3 drinks in the bar. I also didn't like th efact that you can hear everything outside your room when ignorant people are walking past in the evening. Can I suggest that you have staff on each corridor at night making people aware that they need to keep the noise down as people are trying to sleep.
An excellent hotel, great location, friendly staff
Can't say enough about the helpfullness and quality of the staff. First rate. The "Nineteen" restaurant was very good and value for money. Bedroom was smaller than anticipated. Brasserie did not represent value for money due to limited (and slightly pretentious) menu.
The room was comfortable and the staff helpful and friendly
location and surroundings room view and lack of air conditioning
everything was lovely - very satisfied
Facilities were good as was the breakfast. Rooms were tired looking and the equipment was dated. Guests allowed to smoke throughout corridors despite no smoking signage. Noise from function rooms below bedrooms can be heard into early hours of morning and then noise from guests who attended function as they come back to thier room.
room small, facilaties not all that
the hotel location, pool,and staff + a very good breakfast with lots of choice rooms are a bit dated but still nice
pool and room itself was OK Room 117 has terrible view and rooms seems dark-would not come back to that floor again. No staff in gym to ask about equipment.
The room we were allocated , was very noisy and getting to sleep was lamost impossible.
Modern Room, Good Breakfast, friendly staff
modern claen hotel
comfort of the hotel and hotel staff the bath cleasing products
Nice and polite hotel staff
Friendly staff and excellent breakfast buffet 7:30am is too late for breakfast to start on a weekday.
The standard of the hotel and rooms were excellent.
The friendlinesss & professionalism of the staff, excellent service, excellent beakfast. The towels were extremely small
room ok good idea on trust bar but didnt use it nice staff noisey patio doors very warm and poor sound insulation from room above
Friendly and courteous staff
Staff were very helpful, breakfast was fantastic and all for a very reasonable price!
Excellent customer service, comfortable bed, nice duvet, very peaceful room, good double glazing, lovely soft furnishings Water pressure of shower not too hot, toilet would be awkward for someone with longer legs
the breakfast nothing
It's an excellent dog friendly place to stay.
Staff friendly & courteous, rooms superbly decorated and equiped, all hotel as a feeling of style and comfort, breakfast excellent, would fully recommend to others.
Quality service.Friendly.Spotlessly clean.Excellent room, and breakfast.Close to the town centre, and station.
As a smoker, my room had a balcony so it was easy to go out and smoke there rather than go down stairs and outside.
surrondings food could have been better,eg breakfast undercooked
Everything, great location, nice room, staff were brilliant and helpful, food was very nice, especially the curry on arrival! Will not hesitate to return!
nice decor and good location with excellent breakfast. small room but well equipped and quiet.
The friendly attitude and the food. The T/V in the room had bad reception even after tuning but we would not have used it much anyway.
The friendliness of the staff, The position of the hotel. A good weekend break. No
Staff and owners were friendly
the friendly staff/owners and the excellent home cooked food served in a clean restaurant/dining area
its location to the centre of blackpool
Very friendly owners, made to feel welcome from the minute we arrived. Tasty Breakfast and Great Location!
warm freindly atmosphere good size bedrooms no
The Breakfast was OK Room Very Dirty .Toilet Quite Smelly
Comfortable accommodation & lovely fresh breakfasts
The hotel was out the way of the hurley burley noise of shopping/nightlife so after our evening out we were guaranteed a good night sleep. The Bed was really comfy and I think l had the best night sleep in ages. Shower was hot and makes a change as in some hotels you only get luke warm. Breakfast was more than enough as I was full up until mid afternoon. Well worth the money in my eyes. It is a taxi ride from the train station though but thats not important as there is trams, taxis etc to take you back up towards centre and taxi we booked was here within 2 mins. Everything was fine
Friendly Staff, good location nothing bad to report
Very friendly, good location and nice breakfast choice Breakfast from 9.00 to 9.30 is a bit late for a family stay as up much earlier and had to hang around.
Its very good prices and its perfect location to Pleasure Beach Resort
the room was very clean and they cleaned the room every day and that was plus point off my stay. the food was not good at all and some of the check in staff was not very helpfull
i didnt like the idea of the lounge area of the hotel being booked privatley so i was unable to use that part of the hotel the bar area in the dining side was not really adequate for relaxing with a drink
All of the staff were really polite and friendly, we look forward to our next visit. Nothing at all.
Room was comfortable, clean and had a good shower. Plenty of space to do paperwork. Staff were very pleasant and room service was excellent. Location was important to me as I need to be close to my very elderly Mum who lives 10 mins walk away. I have stayed here before and would do so again. Breakfast tea/coffeee was served in vacuum jugs at the counter but this may have been due to a large coach party being served at the same time.
the staff were great did not recieve a sea view
Clean rooms,very modern. Breakfast was a buffet where you can eat as much as you like! Nice dining room, nice cutlery. Travel cots were free on request as long as you booked them in advance. Decent location with seaview. Hotel was easy to get to from the motorway & directions we were given were good. Shower was so small. Corridors/lifts very small. Baring in mind we had taken our 5 month old baby, we struggled getting to & out of our room. As the weather was cold, we stayed in but there wasn't much choice in terms of tv channels. We couldn't have one or two lights on at the same time in the hotel room - if we wanted one light on we had to turn them all on.
Modern and comfortable bedroom. Well presented dinner and excellent breakfasts Staff seemed a bit "fed up"!
Very friendly and helpful staff. Gave good advice and nothing was too much trouble. Would definitely return in the future. Thanks v much :) I was woken by noise (prob from kitchen) at approx. 6.30am.
it was well furbished, reception were helpful and informative, food very good, staff pleasant and cheery my single room was a bit small