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Very friendly service. Room was of a good standard, very comfortable and quiet. Good night's sleep!
It was peaceful and relaxing.
Quiet, with friendly staff. It's a bit shabby and could do with redecorating. Wallpaper peeling in the dining room.
The food, the service & the real ale
relaxing easy atmosphere. Comfortable beds and excellent breakfast. Best find yet!
Friendly, polite and helpful staff. The bed was lumpy and uncomfortable.
One of the better hotels I have stayed in, in the UK. A bit understaffed though
The rooms were very comfortable and clean, with nice fresh linen, plenty of tea and coffee, and a kettle for us to use. The hotel was nice and quiet at night, Cosy bar area and good food. They were a little understaffed, presumably because we went out of season. We often had to wait a while at the bar or reception or go looking for someone.
quiet and beautiful setting
comfortable and friendly- especially in the snow!!! although I had a non- smoking room as requseted it was next to a smoking room which I could smell quite badly-perhaps there could be non smoking rooms in a block together?
Great breakfast-was worried about partner's reaction to a "continental" breakfast- he is still going on about how good it was. Parking plenty of it and close to accomodation. Nice rooms and breakfast area. Convenient position, easy to find, lots to do/see nearby in a lovely area None
Nice quiet clean room away from the road. Plenty of car parking Very popular at lunchtime suggested they are doing something right. Disappointingly small room, very dim lights in the bathroom, bed sagged in the middle, too soft for us, not a good nights sleep. Strange 'modern but baronial tudor' furniture in a newly built room.
The friendliness and helpfulness of the staff. Did not spend enough time there!
Quiet room, good breakfast and the old pub, which forms part of the hotel.
Nice sized room, with good facilities.
Staff friendly and helpful, room clean and comfortable and quiet. Bathroom had shower but not bath. Ate at the restaurant and food was good. Buffet breakfast fine. In all no complaints and seemed pretty good value to me. The only downside to the hotel is that you are outside of tunbridge wells here so need to drive in and out.
Our stay at the Camden Arms was excellent. We can not fault it in any way.The staff were very professional and yet very friendly and welcoming. The room we had was beautiful. N/A
My room was clean and tidy with a modern ensuite and the usuals TV, good hairdryer etc. The breakfast was good and the laid out nicely. I ate in the pub during the evening, the food was good and as expected
Although we arrived late in the day after a wedding, the room was very comfortable and homely.
Clean, friendly, lively hotel, but very traditional feel too. The staff were outstanding - we arrived late on Saturday evening after the kitchen had closed, but even without us asking, they offered to provide sandwiches and tea or coffee. The room, although small, was beautifully appointed with luxury touches. We were there for an event at a local castle, but hope to go back next year for a longer stay when we will use the hotel as a base to explore local stately homes and the countryside. Highly recommended. Very minor - it was a shame that the shower was not as strong as it could have been. Nothing else!
Friendly atmosphere Bar shuts at 11pm on Sat! Also no high chairs for children
Young staff at breakfast service were delightful The Hotel was a disgrace and I was ashamed for England and I have sent a letter of complaint to your customer service - Old English Inns Head Office @Bury St Edmunds. This hotel is idealy situated in a beautiful Village in the Garden of Kent and would posibly have many visitors from Chartwell and Hever Castle and it was sad - paintwork shabby, ceiling paper falling down, carpets and curtains were grubby, furniture chipped and dusty etc etc. Also no security at all after 11pm - you have to go round the back door entrance, dimly lit and let yourself in, inside badly lit and no directions to main reception area or staircase. I found this so sad and would never stay there again - after living in Kent for over 20 years - I would never recommend it either to anbody and also I found the Saturday morning reception area rather off putting, as a dog was also there to greet me, office area was very scruffy and untidy - I could go on but have not enough time.
Good central location in the town. Very good on-site parking. We felt very safe. Good bit of general wear and tear; peeling wallpaper, broken and detached bathroom tiles, rotting window sills. Price may have been fair for the location but certainly more than I would expect to pay for the general condition of the place.
location and parking I have now stayed in four English Inns and they vary in service.I had to take my luggage up two flights of stairs no assistance was offered.The remote did not work.No heating in the morning so it was very cold.This hotel is o.k. if you get a cheap deal but not full price.
The staff were nice and friendly & service for breakfast good. There was no one on reception and at one point had problem getting one of our group into room, but luckily one other persons key fit, so could have done with someone on reception to save headache.
Our room was quite dark with no main light. A bulb had also gone in the ensuite which resulted in a dark bathroom. The decor could do with a freshen up as walls skirtings and window frames all showed signs of tiredness.
Attractive rooms, nice friendly staff, good food and beautiful surrounding countryside. The bed mattress was a little uncomfortable
The friendly staff
Well located the village was very interesting, lots of interesting if very expensive shops.Very good dinner in hotel
One of the best breakfasts that I have had at a hotel or B&B Room decoration was a little 'tired'
Convenient location, clean and comfortable I have been overcharged, £59, instead of the advertised £49
Great food, friendly staff and very clean and comfortable room. Will use again Nothing
room clean and comfortable difficult to get to without a car spent a lot of money on taxis
Friendly bar staff, size of rooms & bathrooms Next to a very noisy dual carriageway. Wireless internet connection was weak and patchy.
We liked the staff who were friendly, helpful and ironic in a good way. The nearby road, the nescafe for breakfast!!!
Excellent staff and good food
The convenience of the location and easy parking The room wasn't spotlessly clean heated towel rail didn't work
The staff were fantastic but the situation may change as most are leaving to go to another hotel. No.
convenience,friendly staff,ease of parking and proximity of car park to inn. Food was very good. we had a pleasant stay. Traffic noise at night very bad. Shower in bathroom unusable-tied up with sticky tape.
clean and tidy nice meals friendly staff
Very comfortable bed. The directions for parking might have been confusing to someone who didn't realise that the hotel entrance was on the High Street but the parking was accessed from North Street. (NB question re reviews - can't remember what reviews were on the site for this hotel! Sorry.)
It was clean, functional and everything that we required. The staff were pleasant & helpful. Good value for money. The nightclub was noticeable but didn't spoil our nights sleep.
The staff were nice and friendly and the room very clean and comfortable. The hotel was perfectly placed for my visit and the breakfast very tasty. There could be an information sheet in the rooms.. With such details as breakfast times. Emergency number in case needed.. ie lost key or problem with anything in the room..
Breakfast, Nice room Light bulbs not working
Dinner was nice The bedspread was disgustingly stained, the floor vibrated due to the kitchen extractor fan. The night club kept us awake until 2.30am. the guests woke us at 3.45 am.
location was good for us night club little bit noisy
Good onsight facilities as you had pub with good pub food and nightclub below - if you want that sort of thing The coffee
Town centre location
Accomodation was of an adequate standard nothing more I thought it was expensive for what it was.
The room was clean and tidy Was above a pub ! Staff didn't seem to know what was going on, told that breakfast was between 08:30 and 09:30 only to arrive in an empty dining room, when we finally found a member of staff, was told that breakfast didnt' start until 09:30
The room was comfortable and breakfast was good. A young lad who was on reception when we arrived said he would call us a taxi. When we came down to reception at the arranged time he said he hadn't been able to book one. It would have Been nice if he had called us in our room and told us that.
I stay at about 3 different hotels per week around the UK. I have stayed here over the past 18 months, and sadly the standards have gone down over this time.
Tired looking hotel, requires renovation. Room backed onto noisy service yard.
Good Basic room, big bar and very nice cooked breakfast Mattress pretty uncomfortable as springs coming through (room 3)
Good breakfasts - good servicing of room No
location to business appointment the room had flies (4) and ladybirds which had to be disposed of for peace and quiet (once the lights were out. The "builders" below were noisy (doors repeatedly banging) and swearing and loud voices could be easily heard until late (11pm)
A good menu range. There was no where comfortable to sit and relax and enjoy a pint, the whole hotel seems to be geared for food service
The staff were friendly and helpful. The room was not overheated and was easy to ventilate. The shower needed some attention. The breakfast order was slow coming because it was not written down as we ordered, and some unwanted items were served.
The congeniality of the staff. The tea used was very bad Irish Breakfast Tea and not enough milk supplied to the rooms.
Stayed here 2 nights made us very comfortable we got back late one night and they still managed to make us a lovely meal the young girl behind the bar was very friendly and helpful. Breakfast in the morning was lovely and the price is very reasonable. It's a bit out in the sticks we found it difficult to get to other places.