Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.3 "Excellent pool."
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9.3 "World class service."9.5 "95% found the
staff to be very friendly ." 7.8 "78% said thereception staff was great ." 9.7 "97% thought theservice was very professional ." 9.2 "92% werehappy with the room service ." 9.0 "90% wereimpressed by the valet service ." 10.0 "100% found therestaurant service to be one of the best ." -
8.8 "Location is great."7.5 "
Great parking , according to 75%." 7.6 "76%liked the proximity to shopping ." 10.0 "Easily accessible by car , said 100%." 10.0 "Good access to the airport , said 100%." 10.0 "100% thoughtparking was inexpensive ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "100%liked the proximity to sightseeing ." -
8.5 "Breakfast is good."8.1 "81% were
happy with the price of the breakfast ." -
7.7 "Good bar."
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6.9 "Average cleanliness."6.2 "Only 62% said
rooms were clean enough ." -
6.9 "Average value."6.0 "The
price was ok for 60%." -
6.3 "Rooms are ok."6.0 "
Beds were acceptable for 60%." 6.2 "Only 62% saidrooms were clean enough ." 5.9 "Only 59% saidrooms were big enough ." 5.0 "50% thought thekitchenette was ok ." -
6.1 "Average comfort."6.0 "
Beds were acceptable for 60%." 5.9 "Only 59% saidrooms were big enough ." 6.8 "For only 68%, thenoise level was all right ." -
3.8 "Internet is poor."4.7 "53% thought it was
overpriced ." 2.3 "77% said thewifi quality was bad ."
Overall Rating
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9.4 "World class service."9.4 "94% found the
staff to be very friendly ." 9.8 "98% thought theservice was very professional ." -
9.2 "Excellent pool."
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8.9 "Location is great."7.6 "
Great parking , according to 76%." 10.0 "100% thoughtparking was inexpensive ." -
8.8 "Amenities are good."8.8 "88% thought the
building was wonderful ." 9.7 "97%enjoyed the lobby entrance ." -
8.7 "Breakfast is good."
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6.8 "Average cleanliness."6.2 "Only 62% said
rooms were clean enough ." -
6.7 "Average value."
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6.0 "Rooms are ok."6.2 "Only 62% said
rooms were clean enough ." 6.0 "Beds were acceptable for 60%." 6.1 "Only 61% saidrooms were big enough ." 5.0 "50% thought thekitchenette was ok ." -
5.9 "Average comfort."6.0 "
Beds were acceptable for 60%." 6.1 "Only 61% saidrooms were big enough ." 6.6 "For only 66%, thenoise level was all right ." -
3.8 "Internet is poor."4.6 "54% thought it was
overpriced ." 2.6 "74% said thewifi quality was bad ."
Overall Rating
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9.5 "World class service."9.6 "96% found the
staff to be very friendly ." -
9.3 "Excellent pool."
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9.0 "Terrific location."7.9 "
Great parking , according to 79%." -
8.7 "Breakfast is good."
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7.1 "High value."
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6.3 "Average comfort."6.4 "
Beds were acceptable for 64%." 6.8 "For only 68%, thenoise level was all right ." -
6.2 "Rooms are ok."6.3 "Only 63% said
rooms were clean enough ." 6.4 "Beds were acceptable for 64%." -
3.8 "Internet is poor."4.8 "52% thought it was
overpriced ."
Overall Rating
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9.4 "World class service."
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8.7 "Amenities are good."8.8 "88% thought the
building was wonderful ." -
8.6 "Location is great."
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6.7 "Average value."
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5.8 "Rooms are ok."5.6 "
Beds were acceptable for 56%." 6.2 "Only 62% saidrooms were clean enough ." -
5.6 "Average comfort."5.6 "
Beds were acceptable for 56%." 6.7 "For only 67%, thenoise level was all right ." -
3.6 "Internet is poor."
Overall Rating
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9.2 "World class service."9.4 "94% found the
staff to be very friendly ." -
6.1 "Average cleanliness."5.5 "Only 55% said
rooms were clean enough ." -
6.1 "Average comfort."5.9 "
Beds were acceptable for 59%." -
5.9 "Rooms are ok."5.9 "
Beds were acceptable for 59%." 5.5 "Only 55% saidrooms were clean enough ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.0review from
The room was very nice aside from the toilet seat, which was broken. Lots of down bed pillows, which I love. Awesome huge tub. Live music in the lobby each night. Parking & check in was very confusing.
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9.1review from
Clean and quiet rooms with extremely comfortable bed. We ordered room service for dinner and it was mediocre at best. It was 10pm when we ordered so it's possible that closer to dinner time it would be better.
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7.1review from
Staff was superb Strictly a business hotel There isn't anything (eatery/ships) close $12 for a Coffee and Baileys! Pillows were paper flat
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6.0review from
Bed was comfortable. Wish for the price there would at least be some free amenities. The AC in our room did not cool very well at all, even with my husband turning down to 60 and cleaning the filter. Also when I would get in shower it had a sour smell to it.
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8.5review from
Got an amazing deal and the hotel, rooms and amenities are amazing! There is nothing within walking distance of the hotel, not even close. So you really have to eat there. If you have a car this is a great place to stay.
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8.2review from
Overall our stay was pleasant. Staff is quite courteous. WiFi connection is poor and tech support was insufficient. This was the one significant drawback to our stay. If you're in need of WiFi access for business, I wouldn't count on it here! While I was able to connect eventually, the connection was weak and caused a moderate snag!
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7.1review from
Room was clean, shower was good, bed was comfortable. $47 for Chicken with Potatoes, some lettuce in a salad, a slice of cheeescake, and a bottle of water "to go". And that was the least expensive. Lack of convenient electrical outlets in the room to plug in a laptop. No free wifi in the room. $174 on a Tuesday night.
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5.7review from
Bed was nice Rooms were not that clean
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10.0review from
Amazing hotel with great room. Staff was fantastic and location was an easy drive to any north Dallas location.
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2.0review from
kayak has a very cryptic cancellation policy. As a result I was unable to cancel the room even though I was compliant with what they verbally told me. I can't speak to the hotel but I can tell you I won't book a hotel again with kayak Everything
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5.7review from
It was clean with a nice staff and was a good price for being a "4" star hotel. At least a 20 minute drive in any direction from anything fun to do. Lacks basic accommodations like free wifi, a fridge to store leftover food from dinner or drinks, or free breakfast. Really only for people to say to their friends they're staying at the Omni.
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10.0review from
Cleanliness and relative ease of traveling around Dallas. Seminar in progress. I would have liked to know this before booking..it made it a bit noisy.
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5.3review from
The lobby was beautiful,the pool was excellent. There was a terrible stench in the room,no free WiFi or breakfast,far away from anything, housekeeping was sporadic and rude.
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8.0review from
The room was very nice aside from the toilet seat, which was broken. Lots of down bed pillows, which I love. Awesome huge tub. Live music in the lobby each night. Parking & check in was very confusing.
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9.1review from
Clean and quiet rooms with extremely comfortable bed. We ordered room service for dinner and it was mediocre at best. It was 10pm when we ordered so it's possible that closer to dinner time it would be better.
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8.5review from
Got an amazing deal and the hotel, rooms and amenities are amazing! There is nothing within walking distance of the hotel, not even close. So you really have to eat there. If you have a car this is a great place to stay.
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8.2review from
Overall our stay was pleasant. Staff is quite courteous. WiFi connection is poor and tech support was insufficient. This was the one significant drawback to our stay. If you're in need of WiFi access for business, I wouldn't count on it here! While I was able to connect eventually, the connection was weak and caused a moderate snag!
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10.0review from
Amazing hotel with great room. Staff was fantastic and location was an easy drive to any north Dallas location.
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10.0review from
Cleanliness and relative ease of traveling around Dallas. Seminar in progress. I would have liked to know this before booking..it made it a bit noisy.
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7.1review from
Staff was superb Strictly a business hotel There isn't anything (eatery/ships) close $12 for a Coffee and Baileys! Pillows were paper flat
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7.1review from
Room was clean, shower was good, bed was comfortable. $47 for Chicken with Potatoes, some lettuce in a salad, a slice of cheeescake, and a bottle of water "to go". And that was the least expensive. Lack of convenient electrical outlets in the room to plug in a laptop. No free wifi in the room. $174 on a Tuesday night.
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6.0review from
Bed was comfortable. Wish for the price there would at least be some free amenities. The AC in our room did not cool very well at all, even with my husband turning down to 60 and cleaning the filter. Also when I would get in shower it had a sour smell to it.
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5.7review from
Bed was nice Rooms were not that clean
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2.0review from
kayak has a very cryptic cancellation policy. As a result I was unable to cancel the room even though I was compliant with what they verbally told me. I can't speak to the hotel but I can tell you I won't book a hotel again with kayak Everything
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5.7review from
It was clean with a nice staff and was a good price for being a "4" star hotel. At least a 20 minute drive in any direction from anything fun to do. Lacks basic accommodations like free wifi, a fridge to store leftover food from dinner or drinks, or free breakfast. Really only for people to say to their friends they're staying at the Omni.
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5.3review from
The lobby was beautiful,the pool was excellent. There was a terrible stench in the room,no free WiFi or breakfast,far away from anything, housekeeping was sporadic and rude.
