The efficiency of the staff and their politeness . the food in the adjoining Brewers Fayre was excellent. All good
Convenience to Airport and very family friendly. By mistake I had booked a disabled double room which smelled strongly of smoke. However on request our room was promptly changed even though the hotel was fairly full.
It's close to Prestwick airport which is why we chose it. Clean spacey room. Cash machine and M&S shop right outside at the gas station. Eating facilities next door. No fridge in the room.
For a hotel in this category/standard I would have expectected shampoo and also free wi-fi to be included.
Made feel very welcome by staff food wasgood as well None a fridge would be good
Well looked after and the staff are superb None
Excellent facilities and friendly and helpful staff None
Ideal room very clean and suitable for our trip I found the hotel noisy unfortunately especially at 3 am - there seemed to be a lot of noisy guests and feel that the night porter should have intervened.
I like premier inn as they always provide a comfortable stay, food always good, rooms are very clean, convenient.
Friendly staff. Comfortable bed. Bad food. Noisy passage outside room
the friendliness of the staff /manager
Friendly staff. Good location.
THe reception. MIke was a terrific host, made us feel very comfortable. The rooms were very good, the location excellent and the breakfast too.
i liked location and and friendliness of host shower was very poor needs updating
The location was very good for both town and beach. The room was a good size with excellent sea views. The bathroom was rather cramped.
Very friendly host No window-curtains
Everything. The owners were lovely and the house was totally immaculate. The best Bed and Breakfast I have ever stayed in. No
excellent rooms friendly host location good
The Friendly Welcome was very warm, and could not do enough for you, The breakfast was lovely and had no problem having more tea, coffee or toast, very friendly atmosphere. No
The location was excellent and we had a very warm welcome. The cooked breakfast was hearty and very good value. The proximity to the seaside and the local shops was a bonus. The rooms were clean and comfortable. We had a small problem with our shower but it did not mar our stay in any way.
This hotel was very clean with updated decor and facilities. The staff were very friendly and helpful with dinner suggestions and tips for our trip. The breakfast room was quite nice and the food was very good. None
Great breakfast with lots of choice, comfortable room with en-suite facilities. Owners of guest house really helpful and friendly. WOuld recommend this hotel to anyone wishing to stay close to the town centre in Ayr N/A
Excellent decor and very pleasant owners. Road noise in front bedroom
Friendly, homely, welcoming, very comfortable nothing too much trouble. Plenty of storage. Would definately recommend.The rooms were gorgeus and spotlessly clean with every homely touch ,(shower cream, hand cream, tissues etc. ) The family were so friendly. In all a perfect stay. Would not hestitate in staying again. Its not a dislike its just i like a bathsheet (to lounge around) rather than a bath towel but thats just my preference.
very friendly and close and convenient to town centre
Friendly welcome,beautiful bedroom and bathroom, excellent breakfast and a fantastic loctation.
The personal touch that the owners give to every guest. Washing my clothes and ironing and folding for me before i left was above and beyond. They went out of their way to accomodate my needs. I would give the Appin 11 out of 10. Brilliant. It really was home away from home. There is nothing to fault at the Appin
The standard of the guest house is excellent and the owners could not do enough
Lovely guest house in a good location. The host really made you feel at home. None
The guest house was so lovely. Extremely well furnished. Exceedingly clean and very welcoming. Beautifully cooked breakfast. n/a
the warm welcome and friendliness help make my stay more enjoyable i have no complaints this was fine for my requirement and will use it again
Access to the town. Personal attention by owners and the price. \\\indows did not open
Parking was available right in front of the guest house...the website made it seem like parking might be a bit dodgy...within walking distance of everything...nice quiet neighbourhood...excellent restaurant a three minute walk away.
pleasant, friendly and knowledgable and very helpful
Very friendly and efficient
Delighted with whole experience-very comfortable and suited our needs perfectly
All good points
Very nice and helpfull owners If we return to Ayr we will book the Chalmers again Ett mycket bra ställe rent och fint,ägarna ställde upp till 100% geoff och lotta sweden no
room window was next to bar playing too loud music noise was unbareable
helpfulness of the staff
staff were hard working and friendly. No computer available for internet usage (we do not have a laptop).
Ideal location ,nice and clean rooms,very helpful staff
The food was excellent. The staff were friendly. The room was clean and cosy. Overall excellent value for money. I will be back.
location excellent breakfast
It is very central Where to start, it is very difficult to find despite sat nav, there are very few parking spaces, the hotel has seen better days, you could hear everything that was going on inside and outside the hotel, the hotel says it has wi-fi it doesnt and to top it all we were made to feel as welcome as a fart in a spacemans suit. We were booked in for 2 nights left after the first
the hotel is very close to shopping and transport facilities. the food served in the bistro was excellent. the rooms were very comfortable and clean. the staff were friendly and helpful nothing was to much bother for them. there was nothing to dislike about the hotel
Central for access to town. Excellent food at a reasonable price in both the Cafe/Bar and the Bistro.
Room was oo warm and it was not possible to open a window
Within walking distance of Prestwick airport and railway station. I requested an early time to leave my bag in however no one was there at the time I nitified them of despite correspondance vie email.
The relaxed atmosphere aided by excellent customer service. Nothing to report.
Nice room, fine food and great host, very sympathetic.
Comfortable, welcoming rooms. Good breakfast.
clear directions to guest house, scrupulously clean, high standard for guest house, excellent price/quality ratio.
Allowed early checkin Good breakfast Nice sized room
Excellent place to stay very nice people None
Excellent base near Prestwick-Glasgow airport. Used it to sleep at the end of our weekly trip, before getting a plane early in the morning.
Fantastic location fantastic bed fantastic evrything and very gentle woman waiting for you!!! We raccomand the hotel!!!!!
Despite some trying personal circumstances the owners went out of their way to ensure that our comfort came first. I hope Marion continues to offer this excelllent service to others in the future None at all
Friendly welcome, clean room, nice touches,location. Everything were excellent. Thank you.We raccomand the hotel!
Very comfortable,lovely hostess,great breakfast and everything covered like hairdryer,tioletries etc. not one thing.
Very nice and clean room. Good price. Not far from airport.
very pleasant stay-convient to Glasgow with transport every 15 mins no
Not only is the room exceptionaly comfortable and breakfast excellent and generous, but the landlady, Marion, is truly hospitable in the old-fashioned sense of the word.
The staff were excellent
The lady was sooo nice! She allowed (with a smile!:)) for my girlfriend to stay till 5:30pm in the room as my interview got really late and it was freezing and raining outside! Everything else was also gr8-a very charming hotel!
a very good stuff, very nice people ! we arrived late in the evening because of the flight, and they were waiting for us. they asked us what time we wanted breakfast in the morning, and what kind of breakfast. a beautiful and very very clean room. about 20 min walk from prestwick airport, near the station and the sea ... if we return in prestwick, we surely would like staying there !
Our hostess Liz was most gracious and welcoming. She has a beautiful B&B which was very comfortable for our family of three.
Spacious and comfortable accommodation and a hostess who does everything to make you feel at home. Highly recommended.
Excellent guest house and always superb hospitality. Exceptionally clean, good location and great value for money. Would recommend to anyone. Always a very pleasent stay.
Another wonderful stay at the Inverlea. A warm and friendly Scottish welcome and the hospitality throughout is the reason i chose to stay here again. Excellent location, value for money and service. Will definatley be back again.
Location, room and food were all excellent, and the best were the hosts. They were endlessly accomodating, making dinner recommendations, providing general information and even rearranging breakfast seating to suit. This b&b is super!
This is one of not many places I will be coming back to. Everything was just perfect.
A very comfortable new hotel in excellent condition, food good as well
Staff were excellent, very friendly and nothing was too much trouble to them.
The hotel was lovely- one of the nicest I've stayed in. Room newly refurbed, modern and clean. Friendly staff and the food and service in the restaurant top class no
The hotel was modern and very clean, the staff were efficient and the buffet breakfast was excellent, although apparently they don't normally do a buffet but did on this occasion due to the number of guests. The shower was rubbish.
All staff were extremely helpful,and went that extra bit to make us feel welcome.
the staff were very nice/helpful the carvery was great value, would recomend it to friends and family.... no fried eggs at breakfast but you they will make these for you if you ask for them ...
Friendly staff, nice room, pleasant bar Phone was missing from my room but night porter came and knocked on the door for my wake up call.
Very friendly management and staff and a beautiful decorated and well looked after.hotel . When the extension is finished it will be the icing on the cake . No
Friendly, helpful staff. Food and service was good. Felt a bit exposed when curtains were open as we were in a downstairs back room and people were in and out of the car park. We felt that blinds were needed for privacy. Had to ask for a hair dryer and another cup. Other than that, nothing major.
Very nice hotel with excellent decor. The staff were friendly and the cooked buffet breakfast was very good. Free WiFi worked great. I would recommend this hotel and would stay again if on business in this area. The shower in my room was not very powerful.
The very great Scottish ospitality
it was modern,comfortable and close to town. The hotel staff were friendly too. not at all.
very nice room, very good scotish breakfast our room was in front of the street so a bit noisy
Very friendly owners who took time to talk to you!
Joanne and her husband were very welcoming, friendly and helpful. Bed was extremely comfortable and room was fresh and clean. There was also a beautiful aroma in the hallway when entering the hotel. Breakfast was also lovely. Toilet/shower room a bit small but this is not a major issue as it was adequate, functional and clean.
Owners were very friendly and helpful Room was spacious, comfortable and nicely decorated Breakfast very enjoyable, with good portions of quality produce. It was a warm evening on our second night couldn't open the window
The owners Joanne and Ross made us feel very welcome, The boarding house is located very close to the town centre but in a quiet area and it is very clean and comfortable.
The rooms were very clean and the owners very friendly. it was very well placed near the town centre with off road parking. The ensuites were quite small
The breakfast was the best I have had at any hotel or bed and breakfast that I have stayed in. I shall certainly be going back.
the hospitality and the service from the owners
Margaret and her family make me so welcome its just like a second home. They cannot do enough for you and it is great value for money Not a single thing
Very clean and Margaret (the owner) really looked after us. A bit of mould in the shower cubicle.
Excellent breakfast. Bed comfortable. Quiet. Doors could do with replacing or painted.
Flexible check in comfortable bed and very helpful staff.
The owner deducted 5GBP from the cost because I was not going to be there for breakfast The bed was on an angle and I felt like I was going to fall out.
Friendly host, the breakfast was excellent and cooked right on the spot, comfortable ample en-suite room, pleasant decoration, great little details like plenty of electrical outlets to recharge phones, etc.
Friendly and familiar Small room, bathroom needs to be refurbished, heavily closing, old doors, no hot water the last moring, small breakfast-room - have to wait for taking breakfast on two of five days
Value for money! Friendly approachable and helpful owner. Clean and good facilities - bathroom, tv and kettle in room, clean comfortable bed. Spoilt unfortunately by a couple of drunk guests who came in late.
Staff were fantastic No
we like this hotel!!! no complains!!!
Front desk staff very friendly and helpfull,at check in and check out Lifts did not work
Local to the town and resturants. Would of been nice to access sky sports from the room.
Staff very friendly and helpful. Good location for walking to shops and restaurants. Good parking. We asked for 2 bottles of water for the room. The bar man had none in stock so went to the store room. 2 very small bottles of water cost around £6.80p. He could not find any larger bottles to offer value for money.
Sight seeing, took in the racing on sat night, spent sunday in ayr & went down to Culzean Castle and Girvan on the Monday Had a couple of problems with the keys for the room
Central location I discovered I had paid £30 more than my friends for exactly the same accomodation and food! Even though I booked online.....
The room facilities approach to reception from car park was really tatty and uninviting. Poor lighting. Draft beers were off due to a fault with the cooling system. Only bottled beer was available at £3.30 for a 330 ml bottle. The price should have been reduced to reflect the lack of customer choice and the excessively high price.
Location. Very comfortable. Well equipped. Good restaurant
Staff Cost of internet access and lack of wireless access
Staff very pleasant and helpful and food was good Noise - this took the form of invasive loud music in the bar and diningroom - a noisy party of guests being allowed to use the diningroom for a meeting when we were having a meal - people banging doors at 01.00 - 02.00 & 04.00 am as well as music from the function room at midnight.
Very friendly proprietors who really made one feel "at home" in a nice, informal atmosphere. Comfortable, well furnished rooms. Excellent, freshly cooked breakfast made to order.
The Arrandale Hotel is a bargain, clean rooms, nicely decorated, we stayed in the twin room and family room, Linda is very welcoming. I came in a group of 6 young girls which didnt seem to phase linda as it would most smaller hotels, she even directed us to the nearest clubs and pubs, asked every morning if we needed fresh towels or anything else, thanks for a great stay. Cant say there was much wrong with this hotel except the shower room was quite small, although i would still say was adquate and served its purpose.
the breakfasts could have been better
excellent small hotel,room clean comfortable and the staff were very friendly and helpful, breakfast enjoyable.Easy to park and near town centre. hotel was fine.
owener and staff very friendly and helpful very cosy guest lounge and the room was comfortable and clean
quiet, clean, friendly hotel
I have to say the breakfast freshly cooked was excellent and the staff very attentive. our room was a good size and clean and the service was faultless
Beautifully decorated room. Very comfortable bed. All areas of hotel very clean. Lovely breakfast. Friendly efficient staff. Handy for shops, sea, bars & retaurants. No blaring music or televisions in lounge. Very relaxing, peaceful atmosphere. Was nice to be able to talk to fellow quests. If you want to chill out stay here.
Friendly service, and adapable to our needs
the hotel was near the town and beach and was very comfortable and clean. owners couldnt do enough for us they were very friendly
Very warm welcome and excellent staff. Food was lovely
reception staff friendly and helpful dirty bathroom floor - bath and shower water not working properly breakfast waitress poor service
the staff were very helpful and very cheerfull
The hotel staff were polite and attentive. They provided a level of personal service that exceeded what i would have expected for a hotel of this grading. Our room seemed to be the smallest and least attractive in the hotel (having had the opportunity to look in a few of the other rooms) I would be requesting that we did not get this room again.
staff were friendly and courteous, rooms were a decent size and service was quick n/a
Excellent staff,room and meals very good especially 2 for price of one! none
Good friendly staff, breakfast food very good. Nice location and place to stay Double bed was too small
Location - Good surrounding - Nice staff
The hotel was very friendly and all the staff were very helpful. There was not much of a range of toiletries available, which was disappointing.
Was given a larger room than I had booked.
Owner very helpful, friendly & informative. Mix of old & modern, bright, clean and comfortable. Also loved the choice of art work. Very close to beach & shops. Would certainly recommend it.
This B&B is very modern, extremely clean and well run and the breakfasts are unbeatable! Excellent value for money for what is royal treatment in Ayr. I also liked the lounge which was accessible at all times and the selection of games and magazines on offer to guests.
Everyone was very friendly which created a pleasant and relaxing atmosphere. The breakfast was very good with plenty of choice. Our room was really lovely but a long mirror would have made it even better.
staff were friendly Lots of stairs to go up and noisy doors when people come in including the front door. Room 6 on the ground floor seemed better
Quietly situated outside city centre, nice for summer vacations. Familiar atmosphere - but far from "boutique-styled". Very small rooms, just for sleeping. The sheets was extremely hot. And the smell from the kitchen reached up in the rooms..
Very clean and comfortable. Staff all friendly and accomodating. Great breakfast. Only stayed one night on the way through, but could have easily stayed loger.
ease of access to Prestwick Airport
The views and the quality of the food
Service was excellent. All staff very welcolming . A special mention to Emma who served our breakfast - A credit to the hotel.
The position of the hotel is amazing. The comfort level & attentive staff make for a very relaxing time.
Friendly, professional staff, on this occasion went out of their way to arrange another room. My elderly mother was unhappy being on another floor from myself. Food was very tasty, but could have been warmer. Breakfast very good, seated and served quickly. We travel to Ayrshire once a year for a particular reason, I would have no reason not to book again next year. The hotel lift was out of action, staff gave reason for this, unfortunately the party included my 87y mother who is not very good on stairs. However staff assisted with luggage and we took our time climbing to the 2nd floor.
easy access to swimming pool
Evening meal at group birthday party was excellent Very small room and bed
i thoroughly enjoyed my stay at the hotel, although i would say that the attention to detail in the single room was not quite as high as in a double as my friends have stayed before. as i said, i think there could have been a bit more attention payed to the room. for instance, the toiletries weren't arran aromatics, which i think is normally a very nice feature, and the heating wasn't on.
I stayed at this hotel because I was playing Royal Troon the next day. From my room I could the 18th of Troon and the sea behind it. The hotel is easy to find, check in was easy, wi-fi was dead simple and worked well and the room was tidy. The bar downstairs was more than adequate and sitting out on the porch looking at the sea was very pleasant. When I'm in Troon again, I will likely stay here.
Lovely friendly staff, excellent food, stylish and comfortable decor. Would not hesitate to stay again. Worth it just for the fantastic views alone.
The staff were all very accommodating, the room was comfortable and the leisure facilities were welcome. The location is very good and convenient. The signposting, or rather lack of it, meant it took a little longer to arrive and enjoy the facilities. The breakfast service was a little chaotic, slow and unclear despite friendly staff.
Lovely friendly people, decor was excellent, and the breakfast was superb, thoroughly recommend it. Nothing
Clean, Good Location, Very friendly and helpful staff, Excellent Breakfast.
Excellent service and friendliness None
Very frendly and nice couple. ALSO very good breakfast with plenty of choice
The lovely hosts Michael and Joyce have a beautiful guest house which is close to the town centre..walking distnace to lovely eats annd shops. The room was gorgeous.4 poster bed and afternoon sun..large ensuite...just perfect !
Mine host were very obliging and very socialable.Would fully recommend this hotel.the room was adaquate for a short stay. very clean and comfortable. Would of prefered a bath rather than a shower.But didn't request a room with a bath.
The staff were very attentive, and made my stay memorable. I did not stay long enough to full explore this amazing hotel.
All staff were exteremely polite and helpful. The food was of a good standard, well presented and hot. Wifi was not available throughout the hotel, only in the main building, which was a bit frustrating.
very friendly atmosphere very helpful staff, breakfast excellent, rooms clean and comfortable newly refurbished reception area and dining room would be a perfect venue for a wedding
Good area, nice grounds comfortable hotel. Good food, freindly staff.
Setting was fantastic and very convient for Prestwick airport. Nothing
We have to take a taxi from the airport
The hotel staff were extremely friendly and helpful. The hotel room was spacious and clean.
Lovely rooms. Bathroom a bit dated though. Friendly staff
the hotel is lovely and the staff good but didnt like the fact that we had to go out to reception and knock at the office door to get some one to serve us a drink at the bar every time , but apart from that we had a plesent stay , when we were leaving there was nobody around reception to hand our room key to so i had to leave it under the counter , but would come back again ,thank you .
Chose this hotel for convenience, 7 mins from Prestwick airport, train station and express bus. Comfortable and friendly, used for one night only, late night arrival from Spain early train leaving next morning. Very good. Did not try anything other than the room facilities and had an early morning call.
Clean room, close to airport, town pleasant, good tea and coffee, comfortable Was usure if I had paid over the internet by debit card. Had a note in the room saying leave cash... Which I did. Doesnt look like card is used for payment just securing the room.
Pleasant, convenient. No staff available on premises
Nice building with high ceilings and comfortable room. Breakfast in the room was fine and there was plenty of it. Quiet and clean. The kettle was faulty and one had to hold down the on button all the time for it to boil! The shower wasn't the best but ok.
It is so close to the airport- I could walk !!!! yet I couldn't hear any planes. Small room- all I needed for a one night stay- easy walking to food and the staff was wonderfully helpful.
This is very comfortable guest house because i found everething that i needed !eaven asapter and hair drier!!fantastic.clean friendly staff and owner lady. everething.
I can offer Guest House. The atmosphere and the Owner are very nice and friendly. During my journeys I stay at Guest House always.
We only stayed one night, but found everything to our satifaction. We certainly do not have any complaints.
all I needed lack of breakfast
Very nice breakfast, placed at the room upon arrival
The owner is very friendly and helpful.
the food at the hotel was superb also the rooms are very nice all the staff are very friendly,
It was friendly,very comfatable,clean and pleasant Slight mix up about exact location
Recently renovated to a very high standard. The rooms were excellent and dining and wine list were first class - catered for a glutten free diet