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clean, courteous, professional, organized, prompt, clear communicators, concerned with customer needs and satisfaction; i was very very pleased!
Shower and bathroom were all nice. Very clean. Paint and decor was not standard hotel crappy, it had some color and character,which was refreshing. The whole place was fastidious cleaned. the bed was very comfy. WiFi worked. The neighborhood seemed totally safe, with clean air. Not like the hotels down by the waterfront. Overall very nice,quaint,cute vibe. And it was cheap!! Ummm....no pool? I didn't really have any complaints.
Service and breakfast was great Little old unit but you get what you pay
Perfect for our short weekend away. Comfy and cozy. Like the location away from the bustle.
Cheap. Convenient. Great location. Dirty. Old. Poorly upgraded.
great location poor weather (fog - we couldnot see the bay bridge)
Parking was right out front very cold floors. very loud AC/heater units
Strong door. Location in unsafe area. Smell of mold in room. Poor tv reception.
I kind of just like that each room is different. They have colorful linens and curtains, and layout changes with each room too. I stay here quite often--if you can't tell from the above--whenever I'm in town for work stuff. It's super convenient coming to/from the airport, and is a reasonable commute to work (San Mateo) too. The best part is the neighborhood. It's so tucked up and out of the way--nothing else around--that I regularly leave my truck unlocked outside and nobody messes with it. It's hard to find that anywhere else in the City. Clean bathrooms. Comfy beds. Peace of mind. And a reasonable price. What's not to like? There's almost nothing within walking distance, and it's on a hill--so this is not a party-central spot for a weekender in the city. More of a commuter's lodge.
We only stayed one night, but we were pleased with the appearence and how clean it was. Loved the Starbucks coffee !
separate second bedroom prices for the room went up
The price was good. Poor internet connection. Unclean room.
Quietness Location is good to access area of events I wished we had coffee maker in room
Stains on towels & bed skirts. Dirt in corners of bathroom.
The convenience in proximity to the airport, highways and restaurants are great. The hotel is 5 minutes off the 101 hwy (airport to San Francisco route), so the noise factor is minimal yet very accessible. The rooms are dated and plainly supplied