Pros: Michelle (i think that was her name) upgraded us so we could get an early check in; our reserved room wasn't ready.
Cons: Other than Michelle, the other staff was apathetic and not particularly helpful. E.g we went to the front desk to request the shuttle for 15 mins later. The shuttle driver was there and said, "I was about to take lunch, but I guess I'll take you. It has to be in 15 mins." We came back 15 mins later and waited another 15 mins before he took us. There was another valet/shuttle driver so not sure what that was about. It was Sunday afternoon, not busy.
We were also charged $10.85 for a beer and a smart water from the mini bar even though we never opened the mini bar. They did reverse the charge after I saw it on my credit card statement and called but seemed sketchy.
Overall, it was disappointing. I'll stay the Renaissance in walnut creek over this place.
Pros: Luxurious. Friendly.
Cons: Paid almost $700.00/2 nights. I only used it to sleep so it was not worth it to me. The parking fee seems too much when hotel fee is already high. The toilet paper is rough. They checked me out for a different persons room and when I called it took them a while to find the mistake.
Pros: Pool and spa area are beautiful. Rooms are very comfortable and spacious. Great location, close to freeway and BART.
Cons: 20 dollar per night parking fee. Our room had a view of the kitchen roof.
The Lafayette Park Hotel & Spa, located in the San Francisco East Bay is nestled in the hills of Lafayette. The hotel is conveniently located near the business centers of Walnut Creek, Concord, San Ramon, and Oakland and is only 30 minutes from the City.
Behind the Lafayette Park Hotel & Spa's walls of French Norman architecture are many delightful surprises: colorful courtyards with fountains and gardens, a private library, exquisite original art and sculptures, and a 3-storied domed lobby. Additional amenities include a European day spa, twice-daily maid service, and a complimentary morning newspaper. Facilities include free WiFi, laundry facilities, a 50-foot heated swimming pool, whirlpool spa, and sauna, plus a state-of-the-art fitness pavilion. Limited parking is available for a fee.
This hotel offers 138 spacious, newly renovated guestrooms ranging in size from 460 square feet. All guestrooms feature work desks, sitting areas, phones, custom cherrywood furnishings, granite vanity countertops, and minibars. Room service is available 24 hours a day, and a refrigerator can be requested. In-room amenities include free WiFi and wired Internet access, flat-screen televisions with HBO, hair dryers, scales, make-up mirrors, plush robes, CD players/clock radio, and On-Command Video. Some rooms feature a wood-burning fireplace.
Pros: First class fitness center, comfortable rooms, excellent service by staff. Like the layout of the restaurant. My go to place from now on when I am visiting the area.
Pros: with club sport connection - good facilities for excercise/relaxation
clean, well-tended facility
Cons: only valet parking - or try to find something out on the street and walk...
Pros: This hotel has functionally become my second home. My husband and I are both from the bay area and this is the perfect spot central to all of the grandparents. The rooms are very comfortable and spacious. The service is excellent.
By far, my favorite thing about this hotel is that it has an amazing gym with everything you could possible want. The kids world, made my children want to move to Walnut Creek, they loved it and want to know when we are coming back!. Cant say enough about this place, we love it!
Discover adventure at the Renaissance ClubSport Walnut Creek Hotel. For those who are passionate about living life to the fullest, our Walnut Creek hotel features luxurious accommodations, as well as an impressive fitness club and rejuvenating spa. Artfully designed and technologically savvy, our 175 Walnut Creek guest rooms and suites come complete with complimentary Wi-Fi. The perfect place to work, play and prep before heading out on the town. Enjoy access to our massive 85,000-square-foot ClubSport fitness center with the latest cardio and strength training equipment, fitness studios, racquetball, handball and squash courts, bocce, resort-style pools and a helpful childcare center. There's something new around every corner. Open breakfast, lunch and dinner, guests can enjoy savory cuisine at Citrus Fresh Grill & Market. We also offer premium event catering for our wedding and meeting venues. Explore the San Francisco Bay Area, and get the most from your trip to Renaissance ClubSport Walnut Creek Hotel.
Pros: Great rooms for a family. Nice accommodations. My kids love the breakfast.
Pros: The rooms were clean, the bed and pillows were very comfortable, and an extra blanket provided. Everything I used in the kitchen and living areas worked well, and the room was efficiently designed. The front desk staff was extremely pleasant, the made-to-order omelets were very good. I liked the close proximity to eateries and easy freeway access. Ample parking. Key card readers at all exterior doors worked well (not always the case, so happy to see).
Cons: My room had an extremely noisy bathroom fan and the shower did not drain properly, so I would stand in 3 inches of water at the end. There was no ice when I got in, so I turned on the ice-maker, which was very loud the first night. The noise from the adjacent rooms shower was a very high pitched squeal (they showered at 5am).
Pros: Our room was fantastic. We paid a little over $100 and we were put in a room with a nice chaise lounge, a comfortable King bed, and (to our surprise) a kitchenette larger than the one in my first apartment! It comes stocked with all of the dishes, utensils, pots and pans you need to cook full meals! The staff was helpful, and they had no problem accommodating my request for no down pillows (I'm allergic). Overall, it was a fantastic stay at what felt like a luxurious hotel. We will be looking to stay here again when we come back to San Francisco.
Pros: The room was very spacious. Liked the full kitchen, it's very helpful when traveling with children. Very quiet and relaxing at night, complimentary breakfast was great, convenient location with shops, theaters and restaurants within walking distance. The room was spot clean, overall a great experience.
Cons: The shampoo and conditioner didn't work for me and it would have been nice to see a little more color in the room(my personal preference).
Pros: The gym and breakfast was the best. It was also great to be so close to dinning and the freeway.
Cons: Maid service never came. Was a little disappointing.
Upscale all suite hotel offering Studio, One Bedroom and Two Bedroom/Two Bathroom Suites. Spacious suites offer free high-speed internet access; work desks; AM/FM CD clock radio bathroom amenities. Fully equipped kitchens make stays easy. Rates include full American breakfast buffet and access to the 24 hour Business and Fitness Center.
Pros: We had an awesome time. Staff were wonderful even when we had an issue with our room they fixed it quickly and accommodated our needs. The breakfast was good and the hotel location was beautiful. I enjoyed every bit of our stay especially since there were 11 of us. It was great .
Pros: It is located next to the water with a park, walking, and biking trails it is a lovely location for families.The breakfast is good with a variety of choices.
Cons: It is next to Oakland International Airport. You hear when the planes take off.
Pros: The fact that it has a wonderful breakfast and is close to the Bay Breeze race area.
Cons: The front desk employees were not as friendly as previous visits and the room was not as clean and fresh smelling as previous visits. This was our 3rd stay in this hotel and when we mentioned this the fellow at the front desk just said," oh."
Pros: The weather
Cons: That I can't use a prepaid master debit card to pay for hotel.
Cons: A bit dated
The 130 room property provides accommodations to suit all your needs. All rooms are Non-smoking. The hotel provides rooms with balconies to oversee the spectacular view of the marina. The hotel has an outdoor pool and spa. There is a fitness center, and also running trail along the marina. The hotel also has a business center and provides a complimentary deluxe breakfast.
Pros: Staff was great! Breakfast is great. Shopping and restaurants nearby.
Cons: Only two upgraded rooms available and I didn't get one.
Pros: Staff were nice, breakfast was tasty, nice location, clean and comfortable rooms.
Pros: Overall I like the place and would stay again.
Cons: I wish the place would have had a jacuzzi
Pros: I like the employs and how clean my room was!
Pros: Nice facility!
Pros: The hotel staff was friendly, the room was nice. Location was good, just inside downtown Hayward.
Breakfast was better than average, plenty of options for food, and the food was GOOD.
Pros: The room was clean and beat. Great tv selections and good breakfast options. restaraunts are near as well
Cons: My card stop working before my check out time
Pros: The staff was great we had arrive earlier than we thought an we ask if their was an early check in they told us to wait till housekeeping got in right when they had first room available the gave it use. Will gladly stay here again on r next trip out
The Hampton Inn Oakland-Hayward, CA hotel is located in downtown Hayward, California. The hotel is nine miles from the Oakland Airport, Hayward Airport is three miles and the San Francisco Airport is twenty-five miles. California State East Bay University, Oracle Arena, McAfee Coliseum, Centennial Hall, Paradise Banquet Hall, Chabot College and Union Landing are all nearby our hotel. The BART (Bay Area Rapid Transit) is one mile away. Area Oakland-Hayward, California attractions include the Japanese Gardens, Vineyards, sporting events, amusement parks, and horse races. Dining options include the famous Buffalo Bills, El Pollo Loco, AAA Chinese Buffet, Buon Appetito, Vallarta Restaurant, Emil Villas, The Hayward Ranch, Rigatoni's, Applebee's,The Elephant Bar, IHOP and Olive Garden all within 2.5 miles. The Hampton Inn Oakland-Hayward California hotel features 70 rooms, some with oversized whirlpools tubs. The hotel offers complimentary parking, fitness center, off-site exercise facility, guest laundry, business center, and heated outdoor pool. Amenities include complimentary On the House hot breakfast bar, wireless high-speed Internet access, coffeemaker, microwave, refrigerator, iron and board, hair dryer, dual-phone lines with data ports and 25-inch TV with 68 cable channels and HBO. We also offer connecting rooms and cribs. Laundry/valet services, meeting/banquet facilities, and audio/visual equipment are available for a nominal fee. As of January 1, 2008 Hampton Inn Oakland-Hayward, CA hotel will be discontinuing shuttle service. We love having you here at the Hampton Inn Oakland-Hayward, CA hotel in California!
Pros: Arrived early and was able to get an express checkin.
Pros: Gym awesome pool nice set up
Pros: Decent bathroom amenities, mostly quiet hotel and seems very well run. Outstanding complete hot and fresh breakfast, delicious coffee, a television I could understand how to work, ample parking, excellent security.
Cons: The wall behind my headboard of Room 331 started humming like an idling vehicle with varying levels of loudness and intensity at 2 am and continued until 7 am. We overslept because of it. When I mentioned it to the front desk clerk upon chec- out, she was very polite in thanking me for reporting it and seeing to having someone go check it out. I think I should have been offered something more, though, as an appeasement such as a free dessert or beverage or some additional showing that they cared about my lost sleep.
Pros: Soft bed
Cons: Reserved 2 double beds for our family of 4. On arrival only a king handicapped room was available. We were told we would have a king bed, a pull out sofa, and a roll away. There was no sofa. That was too squishy for 4 people.
Can't get a mimosa or Bloody Mary on Sunday morning. The bar in a sold out hotel wasn't open.
Discover Californian wine country charm in the heart of thriving Silicon Valley at the Pleasanton Marriott. With a convenient location for visiting attractions and businesses, our hotel near Dublin, CA offers a free shuttle within a five-mile radius, including stops at the BART train station and area companies. Our "Lobby Reinvented" design offers guests flexible lobby space to meet, chat, and enjoy a bite or a beverage together. Corporate travlers can take advantage of our hotel's business center and extensive meeting space and ballroom, spanning over 4,100 square feet. Our fitness center, with its view of the outdoor pool area, helps guests unwind and recharge, while the Market Cafe and Bar is a welcoming spot to catch up with colleagues, friends or family over California cuisine and a bottle of regional wine. Book your stay at our hotel, and let us welcome you to Pleasanton.
Pros: It's been years since I've stayed at Jack London Square. It's definitely gone up a step. Waterfront Hotel is an easy access location - both for driving and the train. Great restaurants both right in the Square and a short stroll away. The rooms are clean and comfortable and it was surprisingly quiet even with all the events during our stay.
Cons: The ONLY drawback was the hallway maze to our room. If we just followed the numbers we eventually got there...but no two paths were the same. Our coffee maker was broken but they delivered hot coffee to us immediately on request. The TV was also out but the cable was replaced while we were out for dinner. Perfect service.
Pros: The only thing we liked is its location, right next to Jack London Square.
Cons: The bathroom is tiny and outdated. no tub for my children. Advertised "city view" was actually view of the back alley/parking lot. $25 valet parking was mandatory, no self parking. not going to recommend or stay there again.
Pros: The location is nice, good restaurants within walking distance in the area. The staff was pleasant and helpful and the wine & cheese hour was a nice touch. Everything was great with the exception of the thin walls, which unfortunately makes it a deal breaker for me.
Cons: The room was incredibly dirty and the beds uncomfortable. To be specific there was an unflushed toilet with something not so pleasant upon our arrival into our room. Completely unacceptable. The television did not work either. I will NEVER stay at this hotel again.
Pros: Clean rooms, close to downtown Oakland, waterfront views.
Cons: Thin walls and ceiling, could hear everything our upstairs neighbors were saying and doing, including peeing into the toilet! We were placed in a weird room right off the lobby and could hear people arriving and checking in. Was not worth the money we paid.
Pros: Balcony, view, color, staff, proximity to office.
Cons: told it'd be $20 for valet, but valet told me $25. I was charged $20. train sucked.
Celebrating the spirit of Jack London Square, Waterfront Hotel blends festive, nautical décor with the unique atmosphere of the Oakland waterfront. Experience Oakland, Brooklyn by the Bay.
Cons: Not safe !!! Had to park down 2 blocks in parking garage !!! No hotel parking like listing said !!! No deals like we were PROMISED FROM KYACK !!! You could tell our ROOM WASNT CLEAN...THERE WERE USED TOWELS EVERYWHERE AND WHEN WE CALLED TO COMPLAIN ALL THEY SAID WAS HUH THATS STRANGE !!!! Lame not worth it if your looking to go to a show and dont want to worry about your stuff...THEN DONT STAY HERE !!!! I work at hotels and this was by far one of our worst experince !!!
Pros: I loved the room and the space in the room. When I walked through the hallway it smelled so good....awesome experience!
Pros: Staff was great took care of us and where on point which all the little details
Cons: Needed more shampoo and conditioner!!...fit under my boob
The Newly Renovated Courtyard Oakland Downtown puts you in the heart of it all as one of the most convenient hotels in Oakland, CA. Find award-winning restaurants, premier shopping and lively entertainment around Jack London Square. Or, hop on the BART subway just one block away and head to Union Square in San Francisco - a 12 minute trip - for some excitement in the City by the Bay. Our Newly Renovated downtown Oakland hotel's new spacious guest rooms boast modern technologies such as flat-screen HDTVs and high-speed Internet access perfectly blended with comforts including luxurious beds and coffeemakers. The Bistro raises the level of dining at our hotel, serving breakfast and dinner daily. Starbucks coffees, custom cocktails, beers and wines are available. Maintain your regular workout routine in the renovated fitness center, meet friends or colleagues in the re-imagined lobby with media pods and the interactive GoBoard or host a productive business conference in three meeting rooms with 1,500 square fee
Pros: comfortable bed. Great shower and bathroom. clean. The front desk people were very pleasant.
Cons: Only one sink. no refrigerator. for two nights our phone didn't work and after 2 calls they brought a new one that did work. The cheapened it up a bit. No longer have a free breakfast like they did a year or two ago. Bunch of noisy teenagers with a ball team on Saturday night. Not as good as when we stayed a year ago. Breakfast with eggs was $14--no thanks. Still a decent place but not 5 star
Pros: Staff very friendly
Cons: No fridge in standard room
No usb outlets
Very hard, lumpy uncomfortable bed
No separate recycling bins in room
Pros: Courteous staff. Ice machines. Dining area.
Cons: Would have liked a small refrigerator in room. Would have liked free snack, fruit and yogurt with coffee in the morning. Would have liked block out curtains between the exercise area and the bar/entry area. Would have liked exercise bikes facing out, so that athlete doesn't have to face wall, having people watch her backside bounce on the treadmill.
Pros: What did you like?
You were one of the only hotels with an indoor pool in the area. We booked two rooms next to each other for our family and a group of teen-age friends. With the door open the rooms felt like one contiguous room; it was easy to go back and forth. The outside patio was very nice and no one else was using it. The front desk staff were very nice. We liked the lobby; it had several areas, including a fireplace that felt homey. The housekeepers were very courteous.
Cons: What didn't you like?
Pros: Clean with friendly staff easy walking distance for myself which is hard being disabled.
Cons: So close to the freeway our view was of traffic all day n night
Pros: Very clean
Super comfy bed
Very close to fwy
Cons: Room was a bit small
Set yourself up for success at Courtyard Pleasant Hill, offering modern comforts in a convenient downtown location. Access popular shops and restaurants across the street from our hotel, and stay just minutes from Diablo Valley College and Concord, California attractions. Following a fruitful day of work or play, unwind in our spacious hotel rooms with complimentary Wi-Fi or lounge with colleagues in our contemporary lobby. Savor a wide assortment of breakfast, dinner and drinks at The Bistro, our casual eatery, and take advantage of our public theater area, communal table and business center. Then retreat to home-like comforts in your room and enjoy thick mattresses, flat-panel TVs and well-lit workstations, complete with large desks and ergonomic chairs to facilitate productivity. During downtime, spend time in our fitness center or make a splash in our indoor swimming pool. Whether planning to conduct business or visit local family members, make Courtyard Pleasant Hill your home away from home.
Cons: The hotel itself didn't have a very pleasant smell on the third floor, it was very disturbing the entire 3-4 days.
Pros: Always a very good experience. Always very good service.
Pros: I loved it! So clean and the staff was accommodating and courteous! The breakfast was delicious! The room was clean, the bed was extremely comfortable and I didn't want to leave. Fantastic hotel!
Location. This Pleasanton hotel is a mile from the Pleasanton/Dublin BART station and the Alameda County Fairgrounds. Stoneridge Mall is 1.25 miles away.
Hotel Features. Larkspur Landing Pleasanton features a complimentary continental breakfast. A grocery-shopping service (surcharge) is also available. This Pleasanton hotel features a fitness facility and guest parking is complimentary. The staff can arrange dry cleaning/laundry services. Use of onsite laundry facilities is complimentary.
Guestrooms. Guestrooms have flat-screen LCD TVs with cable service, premium TV channels, and DVD players. Guests can also access the hotel's DVD library. Business-friendly amenities include multi-line phones, desks, and complimentary wireless and wired high-speed Internet access. All guestrooms offer kitchens with microwaves, refrigerators, coffee/tea makers, and cookware/dishes/utensils. Bathrooms feature designer toiletries and hair dryers.
Pros: Everything! Was a great stay I didn't have any problems.
The desk light not work when we arrived. Called front desk to fix it. The front desk lady said that maintance guy off already (It was 5PM at that time). She would leave the note to them to replace it (with rude attitude). The next day no one fix the light. Keep ask someone to fix it but the desk light still not work until the day we left and that was three days later.
Cons: The front desk lady is so rude and did not respect her job at all.
Proudly introducing the Holiday Inn Express in Castro Valley CA. Immersed in the heart of the East Bay CA and surrounded by natural beauty our hotel offers ideal accommodations for every kind of traveler coming to the San Francisco Bay Area. Business guests will enjoy our close proximity to a number of prominent businesses such as Chevron Oracle Safeway AT&T Tesla Motors OSIsoft Georgia Pacific Coca Cola Eden Medical Center and Kaiser Permanente. To keep our business guests connected we offer complimentary Fiber Optic Wi-Fi along with a 24 hour Business Center with printer fax and copy service. Leisure guests will appreciate our complimentary Express Start breakfast and 24-Hour Fitness Center with modern equipment or they can choose to unwind in our indoor Jacuzzi and Sauna. Our central location awards guests easy access to see the Oakland A's and Oakland Raiders at the O.co Coliseum or watch the Golden State Warriors triumph at the Oracle Arena. Close to major freeways Oakland International Airport OAK is a short fifteen minute drive from our hotel. Popular attractions such as the Golden Gate Bridge Alcatraz and the largest Chinatown in North America is less than a 40 minute ride on BART Bay Area Rapid Transit which is located a few blocks from our hotel and offers our guests easy access to world renowned shopping dining and sightseeing in beautiful San Francisco. Stay smart in the East Bay!
Pros: The food options and the service I received from the chef were excellent. I would suggest having bottle openers available in the rooms since beers are sold in the hotel. Or sell beers with twist off caps.
Clean rooms and bathrooms.
Cons: I left an electronic device in my room. Within 15 minutes of checking out I called and notified the lady at the front desk who assured me that housekeeping hadn't been in the room yet and she would call right away to ensure they pick it up. When I arrived 3 days later to pick up the item from the front desk, they had heard nothing about the situation and in fact housekeeping said they never found the item and so it was probably sent out with the laundry. I had to leave and wait for a second investigation at which point my device was found.
All in all I found the staff to be unreliable and untrustworthy as they did not follow up on my concerns and did not call back when they said they would call back. I had to get upset at the front desk in person before someone took me seriously,
From work trips to weekend getaways, Courtyard San Ramon features the necessities for comfort and convenience during your stay. We are located near an array of popular attractions that can be easily accessed from our hotel. Venture out for a day hike at Mount Diablo State Park or hit the fairway at San Ramon Golf Club. After a day full of adventures unwind in your room and relax on the plush beds, select rooms feature a pull-out sofa bed, perfect for group and family travelers. Stay connected with the help of our free Wi-Fi offered throughout the hotel. During your stay, visit our on-site restaurant, The Bistro, offering delicious meals for breakfast and dinner and enjoy Starbucks® beverages and signature cocktails. Don't let go of your workout routine and enjoy unlimited access to our on-site fitness center featuring cardio machines and free weights, then cool off with the help of our outdoor swimming pool. Experience the best of sunny California when you stay at Courtyard San Ramon.
Cons: First, had to move rooms, heat not working in the first. Second room, some TV channels not working. The place is newly renovated but the work is marginal in places, for example, in my room the composite floor planks (no carpet) had gaps to the subfloor. Been at this hotel a number of times, not sure its the same.
Pros: Hardwood floors, bath amenities
Cons: noisy room, clicking sound all night, I was in a room located behind the elevators so I heard them running THE ENTIRE NIGHT. Updated hotel but I doubt I'd stay there again.
Pros: I love staying at the Walnut Creek Marriott! Every time I stay there the staff shows the most gracious hospitality. I always feel like I'm visiting friends every time I'm there. I am very particular about the hotels I stay in, and this is by far my favorite one. My room is always clean, and the area is always quiet. I can't think of a problem I've had that the Marriott staff resolved without issue because I've never had a problem with any of my reservations, room service orders, or special accommodations. Oh! I can remember that my most recent stay was the result of an unfortunate situation, and the staff gave me a complimentary $10 credit for a drink at the bar. I know it's small, but the gesture was nice; they acknowledged how upset I was and made an effort to brighten my day... that drink definitely helped! They new I needed it hahaha
In any case, Walnut Creek Marriott is and will always be my first choice.
Cons: Price of breakfast
Pros: Good location to freeway. Decent rooms. A bit overpriced for what you get, but in range for the area.
Cons: Valet parking only @ $21 for one night. What they didn't make obvious is that there is free parking nearby.
Pros: The service was outstanding
Cons: The rooms could use updating
Located near downtown Walnut Creek, the Walnut Creek Marriott is pleased to welcome you on your trip to San Francisco’s East Bay. With a sensational view of Mt. Diablo and a short drive to Napa Valley, you’re trip to the Bay Area will be perfectly suited to your wants and desires for an ideal getaway to California’s Coast. Exploring Walnut Creek has never been easier, a complimentary shuttle can pick you up and take you around town to your favorite attractions; including the Broadway Plaza Mall, Lindsay Wildlife Museum, or the Lesher Center for the Arts. You can even be dropped off at the BART to seek out your favorite sights in San Francisco! After a long day exploring the East Bay area, you can cool off by a crystal clear outdoor pool, enjoy a meal of Baja California Fusion on-site at Átrio, or kick back and relax to live jazz music in the Lobby Lounge! When you visit the San Francisco Area, you’ll enjoy comfort, convenience, and impeccable service at the Walnut Creek Marriott.
Cons: I was quoted a rate of $189 for tow rooms--I confirmed the rate when I checked in --When I checked out the first night was 189 but the next three were $193 --I know its only a $24 difference but it's the sort of experience that sticks with you --
Pros: I really liked the breakfast, the fact that there was two separate rooms with a pull out coach was amazing too. Really pretty pond through out the hotel.
Pros: Excellent service
Cons: Room a bit warm on 8th floor
The Embassy Suites Walnut Creek hotel in Walnut Creek, California, is centrally located in the beautiful East Bay of Northern California. This hotel is adjacent to Bay Area Rapid Transit - BART which provides rapid transportation to Oakland, the Oakland Airport, San Francisco, the San Francisco International Airport, and surrounding cities and attractions. Our location can't be beat for accessibility and ease of travel around the Bay Area. BART makes it easy for our guests to visit many world class destinations and attractions located in the California Bay Area. Hotel Features: Complimentary cooked-to-order breakfast every morning, Complimentary beverages and light appetizers each evening, Complimentary Fitness Center on site featuring Precor Fitness Equipment, Complimentary business center, Indoor heated pool, High-speed Internet access - wireless in all guest rooms, meeting space and public spaces, 24-hour business center with state-of-the-art computers, fax machines and copiers, On-site restaurant Embassy Grill, 7,000 square feet of meeting and banquet space, Eight Story Tropical Atrium for social events, weddings, banquets. (150 person capacity), Full-service, in-house audio/visual services for any size meeting. eEvents Booking - ideal for booking fewer than 25 guest rooms at the Embassy Suites Walnut Creek, CA hotel or for booking space for an all-day business meeting, reunion, wedding or other special event. Businesses next door include California State Automobile Headquarters, Verizon, Vodaphone, Central Garden and Pet, Environmental Resources Management, McDonald's USA. Nearby include Tesoro, Bank of America, Shell, Wells Fargo,Wachovia, Kaiser, John Muir, Siemens, PG&E, Dow Chemical, T-Mobile, USS Posco, Joint Genome Institute, and St. Mary's College. The hotel is a short drive away from a variety of attractions and destinations: Enjoy chic dining and shopping at the Broadway plaza often compared to the world famous Rodeo Drive of Beverly Hills. Enjoy shopping at Tiffany’s Jewelers, BCBG, Kate Spade, Juicy Couture, and much more. Enjoy dining at Bing Crosby's Restaurant, Prima Restorante, Katy's Kreek, San Francisco Creamery, Pyramid Alehouse, and McCovey's Restaurant, a living tribute to San Francisco baseball legend Willie McCovey. Visit St. Mary's College for education and sports entertainment. Ultimate Family Fun at Six Flags Discovery Kingdom (17mi) or Waterworld California, which is 4 miles from our Walnut Creek, CA hotel. Also enjoy nearby shopping at Sunvalley Mall and outdoor shopping. Berkeley University of California and Cal Bears Athletics just 22 miles away. Enjoy a wide variety of the performing arts at the Sleep Train Pavilion just eight miles away. 25 miles from McAfee Coliseum - Home of the Oakland Raiders and Oakland Athletics and Oracle Arena - Home of the Golden State Warriors and just a BART ride away! Only 30 minutes away from Downtown San Francisco where you will find Fisherman's Wharf, Nob Hill, Coit Tower, the famous Cable Cars and Ghirardelli Square. Take a trip on the wild side at the Oakland Zoo or San Francisco Zoo where you will find over 400 native and exotic animals. Enjoy the majestic vineyards of Napa and Sonoma wine country. Enjoy wine tasting at Rombauer Winery, St. Francis Winery, or take a ride on the Napa Valley Wine Train. With the Embassy Suites Walnut Creek hotel, you can be sure that you're in good hands - so book a stay at our California hotel today!
Pros: To be fair I'm a Marriott person and the Walnut Creek Marriott was full. This hotel isn't bad at all, it's just not the Marriott! ; ). Clean and kept, just if you are a light sleeper, make sure you don't get a room facing the freeway.
Pros: Great prices, clean, excellent buffett breakfast, good location, and parking garage! Loved our stay!
Pros: extensive breakfast, plenty of food
afternoon cookies, a nice touch
free parking, a real plus
room clean except for carpet near bed :(((
the building is a little 'old'
Cons: see comments on other side
Pros: The staff was very friendly and helpful. They were very patient with us sorting out the various family names, who got what rooms that multiple bookings thru hotels.com caused.
Cons: Key card glitches. Seemed like every time we left our rooms someone's key cards weren't working when we returned. Also, rooms could use a little updating, starting to look a little worn.
Pros: The lobby obviously had been renovated. The breakfast was a cut above for that kind of establishment.
Cons: When checking in I was told that I wouldn't get any IHG Rewards points for my stay. Apparently, if the reservation is made through Hotels.com, there are no rewards points given to the guest--the very person who is paying the bill and to whom the points should be given!
I don't care through whom I book a hotel room; I don't even think about it. Hotel rooms are booked through some sort of intermediary all the time. That's how the hotels fill their rooms: they use booking agents to get their rooms in front of the biggest audience of potential customers--duh!
The most irksome thing about this is I purposely chose the Holiday Inn Express OUT OF LOYALTY. Why would I ever chose an IHG property again when they don't count every stay I make, every dollar I give them?
Pros: Everybody was very polite and made us feel welcome. The room was very clean and comfortable. It was a pleasant stay.
Pros: Location is convenient.
Cons: Check-in staff has as much personality as a cardboard box. Hotel isn't super clean and lighting fairly dismal.
Pros: We were thoroughly pleased with our stay. From the breakfast and lovely grounds, to the extra friendly staff, our time there was very enjoyable.
Walnut Creek Hotel's Warm Welcome Awaits Conveniently located just off of I-680 the Holiday Inn Express® Walnut Creek hotel welcomes you to the beautiful East Bay area. The hotel's location near San Francisco provides easy access to city businesses and attractions and it lets you experience the charming beauty that surrounds our hotel's facility. In Walnut Creek California guests are able to stay close to businesses like CVS Kaiser Permanente and John Muir Hospital. In addition to its proximity to major companies our hotel also features free high-speed wireless Internet access free parking and an on-site business center which has copy fax and Internet services. If you're visiting for leisure our hotel's location in Walnut Creek California is the perfect choice. You can tour the campus of St. Mary's College or see a performance at the Concord Pavilion. Need to pick up souvenirs? We're just minutes from upscale stores at the Broadway Shopping Plaza. Since the hotel is near San Francisco you have easy access to attractions in the city as well. While you're at the hotel we want to ensure your stay is as enjoyable as possible. Each morning we serve the complimentary Hot Express Start Breakfast Bar which features our signature cinnamon rolls and Smart Roast coffee. By offering a well-equipped fitness center outdoor pool and triple-sheeted bedding we strive to make your stay as relaxing as possible!
Cons: My key wouldn't work so I called the front desk. I was told someone would be right up to get me in my room. After waiting 1/2 hour, I went to the desk and received a very insincere apology. Unacceptable.
The Residence Inn Pleasanton is 45 minutes east of San Francisco right near the West Dublin/Pleasanton BART (Bay Area Rapid Transit) line, accessible to San Ramon, Livermore and Walnut Creek. Our 135 all-suite hotel gives you the room work, relax & play and is ideal for business travel and pleasure. Whatever the purpose of your visit all are welcomed, even the pets! Centrally located to I-580 & I-680, we're perfect for excursions to popular Livermore Valley Wineries, the Beer Trail, San Francisco Premium Outlets & Downtown Pleasanton. We’re walking distance from Stoneridge Mall, Albertson's, Workday and Kaiser. Also close proximity to Hacienda Business Park and Bishop Ranch in San Ramon.
Cons: Your description of having rooms on the bay side or a 'view of the city' was very deceiving. The view of the city was a view of interstate 880, and was incredibly noisy since you're located right on the edge of the interstate. It was the noisiest room I have ever stayed in, and there was no way to get any sleep. The rugs were not clean, and the plumbing in the room was poor.
Cons: Pool area was too noisy our room was located right above it.
Pros: Great experience! Hotel was clean and well-kept. Rooms were very comfortable. Rooms facing the water were extremely quiet at night. A relief after staying at other hotels in Oakland with lots of street noise. Also a delight to look out at the water in the morning. Beds and desks were comfortable. Staff was generally very helpful.
Cons: A couple times staff were curt, seemed irritated at doing their jobs. Also, they changed their shuttle service to only pick up and drop off at four locations, instead of anywhere within a three mile radius. The shuttle was still extremely helpful, and this wasn't that big of a deal, but it should have been properly advertised on their website ahead of time.
Pros: The staff was pleasant and the shuttle service was a nice convenience.
Cons: Initial room assigned was already occupied. Hallways had an unpleasant odor. Building, rooms and furnishings all seemed in need of updating.
Pros: A safe spot in oakland
Pros: Staff was AMAZING. They bent over backwards to help me. They had free shuttle service to Downtown Oakland! Place was clean with delicious, free breakfast. Hands down, though, it was staff that made this place excellent!
Cons: Nothing. I will stay here again. Best hotel in Oakland!
Pros: EVERYTHING! The customer service was outstanding, the rooms were large and very clean. Awesome location (it's worth the extra $ to have a water view room). I liked that they offer a free shuttle to Jack London Square. Parking at this hotel is FREE (unlike some other hotels nearby). The pool and bar is really nice, too.
Cons: There wasn't anything I disliked about this hotel. I will definitely stay if I'm in the area again.
Pros: The hotel was very clean with friendly staff. The atmosphere felt comfortable and safe.
Cons: No complaints at all.
Pros: Location, Breakfast buffet, room
Cons: Check in process : Brittany did not communicate very well and it resulted in some misunderstandings about our reserved room.
Recently remodeled accommodations Spacious guestrooms and suitesLocated centrally to the Bay AreaTop rated Oakland HotelFriendly and professional staffBreathtaking water views of the Brooklyn BasinGreat value with complimentary amenities
Pros: I arrived at 2ish, was really hungry, and went straight to grab a drink and bite from the restaurant. It was nice to know it was open. After such a long drive, was not in the mood to get back into my car after checking in to go look for an outside restaurant. And especially, the room was ready didn't have to wait til 3pm. Thank you
Cons: 2 things I didn't like....
1. Once I got into the room wanted to relax before heading out to a business dinner. I believe there was a basketball tournament. I can hear the kids out in the hallway being loud.
2. I think your prices at the restaurant are a little too pricey.
Pros: Pros :
Animal friendly while still being upscale they provide water and food bola and a pet bed
Breakfast in bed
Very friendly staff
Pool and jacuzzi
Cons: mini fridge didn't work so well (we brought a cooler though)
No air circulation in rooms. VERY STAGNANT. But it's a hotel so I didn't really expect to be able to open windows or anything, just a general pet peeve of mine
Pros: The room was nice and clean.
Cons: Staff was a little rude, and didn't really want to help us out. Also the additional $50 a night for insurance no one told us about. And they charge you $18 a night for parking whether you park there or not. The food wasn't the best, I've had better food at a complimentary breakfast buffet. Definitely not $17 worth. The people in the room next to us were smoking weed and the entire hallway reeked. For what you pay, I expected more from Hilton.
Pros: Everything apart from parking
Cons: $18 to park is kinda ridiculous when your already a paying guest staying at their hotel. Basically s back handed way to make their room rates look cheaper. They reduce the room rate by 20 bucks and then add a $20 parking fee.....
Pros: We wound up here by accident--my mom was very ill and having emergency surgery, our train was delayed...I am disabled, in a wheelchair, was exhausted and traveling with my even more exhausted 7 year-old. We arrived to the friendliest, most patient staff ever...there was no rushing us and they simply helped us get to our room and rest. They were courteous and genuinely helpful at a time when my tank was well beyond empty. It was a wonderful place to recharge during a very difficult time! Very high marks to the staff!!! The rooms were also immaculate and extremely comfortable.
Cons: I do not plan to use Hilton if I can avoid it in the future.
Pros: the rooms are nice
Cons: that the parking cost $15.00 per night
Cons: We reserved a king room; we were given two doubles... "All sold out."
Pros: Beautiful view from the 10th story of the Oakland hills
Cons: First night we arrived to an open bottle of almost empty wine in the warm fridge which caused the room and fridge a near permanent odor. The a/c durino our stay seemed to only work 70% of the time. 2nd day the shower was draining so slow that the water reached your calves and it took to days to be fixed. The door to the bath room was near to falling off its hinges. The fact it cost more than the much better crown plaza hotel and paying 15$ to self park. I wouldn't recommend this hotel, I'd suggest the crown plaza down the street.
Experience the best in Concord hotels at the full-service, pet-friendly Hilton Concord hotel in Concord, CA. We're centrally located in the beautiful East Bay Area of California. Hilton Concord is less than a mile from Buchanan Field Airport and provides complimentary shuttle service for JetSuiteX flyers. The Bay Area Rapid Transit (BART) Station is one mile from the hotel, giving you easy access to the Oakland International Airport, and is 30 miles away by car. We also provide complimentary shuttle service to and from the BART Station. Check in on your phone with the HHonors app. Our brightly lit hotel has a gorgeous walking/biking/running path beside us on the Iron Horse Walking Trail. Enjoy access to our Plate and Vine Restaurant and bar, plus an outdoor heated pool, fitness center, 24-hour complimentary business center, valet (fee assessed), room service, a snack shop, multilingual staff, concierge desk, safety deposit boxes and more. We have 331 guest rooms, six luxury suites and 19,000 sq. ft. of event, meeting, wedding or banquet space with a spacious reception foyer - that includes an outdoor fountain and fire pit in our courtyard, which is perfect for special gatherings. Enjoy being near many East Bay Area attractions such as Waterworld California - 0.5 mile away, Todos Santos Plaza - 1 mile away, Concord Pavilion - 9 miles away, and AT&T Park - 28 miles away. You'll love your experience at Hilton Concord.
Pros: Convenient First stay june2 was great room was great staff was great however june9 room was not good staff was great hotel I love but this last room was very tacky
Cons: Room I got on June 9 STAY WAS TACKY AND RAGEDY MY ROOM STAY JUNE 2 WAS NICE
Pros: Great environment. Great service. Hotel employee is amazing
Cons: Way better than the rating stated on here
Pros: it was nice,clean and quiet. The Bart station was about a 10 minute drive.
Pros: Helpful staff.
Pros: Cleanliness and the friendly staff.
Pros: -breakfast is adequate
Cons: -parking -hear footsteps of other guests through ceiling -hear conversations of other guests through walls
Pros: every thing
Pros: Staff. Very friendly.
Cons: Found trash that cleaning crew missed in our room.
Cons: Sink was clogged. Fridge was dirty. Balcony was open when we walked in. The AC unit was FILLED with dust. We repeatedly asked for someone to unclog the sink and they did nothing. It was GROSS.
Pros: The location was convenient.
Cons: We couldn't get the T.V. to work.
Pros: Hotel Employee at the front desk was very kind and helpful. The fresh popcorn from the oldschool popper cart was delicious, nice touch.
Cons: Aged room, no baseboards but piles of dirt/dust instead. Splattered grime on doors. Parking garage storing garbage has broken elevator. Took stairs wearing heels, pulling luggage. To exit- must go out in rain, down a slippery ramp to get to car in garage.
Get everything you need to be at your best when you stay at our Comfort Inn hotel in Castro Valley, CA. Our hotel offers easy access to the Oakland International Airport, Oracle Arena, Oakland-Alameda County Coliseum, AT and T Park and the California State University East Bay. Each guest will appreciate our free breakfast, free WiFi, business center, fitness center and seasonal outdoor pool. Unwind after a long day in each guest room, all of which feature a refrigerator, microwave, coffee maker, desk and hair dryer. Join our Choice Privileges program today and start earning reward points on your next stay. Pet accommodation: 10.00/night under 10 lbs, 20.00 over 10 lbs. per pet Pet limit: 4 pets per room.
Pros: The room is clean; the location is very close to some restaurants; The shuttle drivers were excellent.
Cons: A old hotel, need update;
Pros: Staff was exceptional and for as small as thier kitchen was the food exceeded my expectations. The only slight negative was the fact that this property is probably due for a face lift. Overall I was very satisfied with the service and value I received.
Cons: The food choices were limited and was very loud.
Pros: The staff was excellent room was great aand I had my child with me so you swam in the heated pool I would definetly come back
Pros: It was close to our family.
Cons: The guest room appeared a bit worn, but was clean. The hot tub was very foamy, either from a lack of chemicals or the wrong ones.
Pros: close to a Wal-Mart for basic shopping needs. Also, coming from the Midwest it was close to an In and Out Burger...delicious!
Cons: Kinda of a sketchy neighborhood. Wouldn't walk to the store at night.
Pros: Location, price and beds
Pros: Overall experience
Pros: great stay!
The newly-renovated Hilton Garden Inn Oakland/San Leandro hotel is located in beautiful San Leandro, California and is just minutes away from the Oakland International Airport, major sports arenas such as the Oakland Coliseum and Oracle Arena, and several major corporations, including Otis Spunkmeyer, Ghirardelli Chocolate, VF Corporation, Sara Lee, OSI Soft, and TriNet, to name a few. We are convenient to any location in the East Bay, be it Oakland, Alameda, Emeryville, San Leandro, Hayward, or Fremont. Enjoy some fresh air along the shoreline or have a picnic at Marina Park. Whether you are a football, baseball, or basketball fan - or simply looking to catch a quick golf game before the meeting - we've got it all here! The hotel is conveniently located off of Highway 880/238 and 5 minutes north of Highway 92 (San Mateo Bridge) and is easily accessible to the following: Oakland International Airport, Oakland Zoo, Oakland-Alameda County Coliseum home of the Oakland A's and Oakland Raiders, Oracle Arena home of the Golden State Warriors, 15 miles from downtown San Francisco, Monarch Bay Golf Course, San Leandro Marina, 1/2 mile from Bayfair Shopping Mall and Bayfair BART Station, 1/2 mile from Century 16 Movie Theater, 1 mile from World Famous Ricky's Raiderland Sports Bar, 1 mile from JV's Locker Room "The Original Oakland Raiders Memorabilia store," 3 miles from Marina Square Shopping Center, Cal State East Bay (formerly CSU - Hayward), Chabot College, Heald College, Walking distance to over 25 stores, restaurants and coffee houses including Starbucks®, In-N-Out, Wal-Mart and many more. The hotel offers deluxe accommodations, a relaxed environment and best of all, the Bay Area's most hospitable and friendly team members to welcome returning and new guests. Our hotel features 119 guest rooms, each equipped with: Adjustable Garden Sleep System bed in all of our guest rooms, Complimentary wired and wireless high-speed Internet access, Secure Remote Printing from your guestroom with PrinterOn, Spacious work desk with desk-level outlets and Ergonomic Herman Miller Mirra desk chair, Two dual-line Phone with voicemail, Desk-level electrical outlets, Lodgenet video/TV video games/complimentary HBO, In room hospitality center featuring a microwave, refrigerator, and coffee maker, Signature Alarm Clock with MP3 Player and Portable CDE Player Capability, Stay Fit Kits for in room workout, Complimentary Neutrogena bath products, Complimentary USA Today delivered each week day. Other features our guests will enjoy include: Complimentary wireless high-speeg Internet access everywhere in the hotel, Complimentary Airport and local area shuttle service within 5 mile radius between the hours of 4:00am-12:00am, 1300 square feet of catering and meeting space, Complimentary 24-hour business center, Complimentary fitness facility equipped by Precor, Indoor heated pool and whirlpool, Great American Grill restaurant serving breakfast and dinner plus room service, A full Bar and Lounge open nightly from 5:00pm-10:00pm daily, 24-hour Pavilion Pantry convenience mart, Same day Valet Dry Cleaning Service, On-site Laundry Facility. ***** Everything. Right where you need it. *****
Cons: Poorly maintained. Plumbing is atrocious. Bed is cheap and uncomfortable. Old, courtyard style can't compete with modern facilities, including low price alternatives.
Pros: Clean inside and out. Felt safe for our family, good area. Comfortable beds. Free wifi. Yummy breakfast. Courteous staff. Quiet stay.
Cons: Was not expecting it to be 10-15 min away from the freeway. However, this was minor once we got to the hotel and realized it was a nice place to stay.
Welcome to the Best Western Heritage Inn! Close proximity to East Bay and Walnut Creek make our Concord hotel popular with all types of travelers, from families on vacations to those on romantic escapes. Mt. Diablo is also close to Concord, CA and a favorite for outdoor enthusiasts. However, it's the superior customer service at our property that really shines. The staff makes you feel at home, and with restaurants within walking distance, relaxation comes easily. We care and listen to all of our guests, and are happy to provide recommendations on things to do, places to visit and the best dining options. Whether you're here for a golf getaway or you're taking the whole family to Waterworld, staying at the right Concord, CA hotel can make all the difference. Festivals abound year-round from Oktoberfest in the autumn to the many wine festivals nearby. Take one of the tours or ask a helpful staff member about the must-try wineries. Located between San Francisco and Napa, downtown Concord offers a wide variety of authentic cuisines from Italian to Mexican, Japanese to American and more. Military families who stay with us especially enjoy the many choices there's sure to be something for everyone. Whether you're here for business with the refineries or on location with construction companies, our Concord hotel makes business travel a little easier and much more enjoyable. The nearby Concord Pavilion is the hot spot for concerts and events year-round. Find out what's happening while you're in town and you're guaranteed to be in for a real treat. The charm of the town gives it a homey feel that embraces every traveler. Whether you'll be here for a night or a season, you deserve to be treated like part of the family. Reserve your upcoming stay at the Best Western Heritage Inn today!