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Staff courtesy and efficiency, great swimming pool complex, food plenty and of reasonable quality. Lounge and common areas climate control (air conditioning was available only in rooms and dinning areas), needs refurbishment in many areas, as most facilities are quite old, room service is an issue.
Lots of space, good swimming pools, all-inclusive Worn-off, noisy and crowded, poor catering
there were activities thru out the day for children and adults; also evening activity for children and adults. kids LOVED it!
Staff execllent, food varied, good quality and plentiful. Great pools for all the family. Nice quiet location, great for families with kids as everything was close. Rooms a little small for a family and need renovation. The animation team were ok, but could have been a little better esp. the evening show.
Location- close to nice town Chania, but in the same time isolated from the street croud. Entertaiment was applicable for all generations. Sometimes, food was not tasty!
The staff was great!!! The smoking
front desk staff was terrible.
The room was clean . The wait staff was very efficient. They don't turn the air conditioning on until June regardless of the weather. The temperature in our room was in the 80's. The food was very average and should be warmer.
Great value for the bucks -- overall awesome! I read a few negative reviews regarding the resort's rocky beach, but we found the rocks no hinderance and enjoyed it all the same. I also read that there weren't many other venues around, but we found that beachside boardwalk and other venues (behind/next to resort) there to be delightful. A truly wonderful holiday--many thanks!!
beach is not prepared as hotels facilities, a lot of rocks, only few beach umbrellas
The staff is friendly very much. The rooms are quite big. The pool is very pleasant and except for a short not deep area 2.8m deep. To swim in it is very good activity. The restaurant and reception building is situated in front of the pool, and the buildings of all rooms stand very close to them. If you demand something the staff help you right away. The internet access is operating but sometimes the connection is broken in the hotel and the whole village area too. The food service and the cook woman both are good but may be the variety of foods may be larger. This hotel is a wonderful starting place to travel around the whole Hania and Rethimno prefectures. The only not so good thing the little expensive breakfast fee. In Rethimno in an elegant restaurant anybody can get a large continental breakfast for 5€.
Size of 2bed appt and quiet location on beach
It was quiet and exellent swimming pool and benks and the rooms very nice. no
The staff were invariably friendly and helpful. The ppol was always clean and it was very close to the beach. It was very remote and a warning that it would be difficult without personal transport would have been very helpful. Although we didn't eat dinner in the hotel, the buffet food looked very unappetising and overpriced. The hotel was incredibly difficult to find at 11pm with appallingly inadequate sign; we drove past it 3 times without seeing it.
good and clean environment, pleasant swimming pool, good food and large servings at hotel restaurant, spacy rooms, attentive to the rooms by the cleaners Stinginess in toilet paper, nasty smell around the garden- dirty beach by the hotel
Bianca, the receptionist. She was delightful. We stayed at the hotel during a petrol strike and she was very understanding and helpful. Out of the way with very little else around the area. Long way from Plateneas.
staff were very friendly and helpful, prices of food items served was very reasonable the music played at the pool area was too loud
We were at Asterion in the last week of season and practically had the hotel to ourselves! The people at Asterion were very friendly & polite & helpful! Thank you! Please heat the pool!
good facilities, nice friendly staff breakfast was the same every day. expensive internet
nice room, and all instalations staff
Daily room cleaning, special decoration in the room, variety of foods served, nice view, closeness to the sea. It's not convenient the daily program of breakfast serving. It's impossible to get up too early to get your breakfast, while on vacation. Most hotels extend this service till 10:30am and not 9:30!! At Chrispy, all visitors were used to get up at about 9 o'clock to be in time for breakfast and that caused an unbelievable "traffic" in the restaurant, noise and obvious stress to the staff.
Nice rooms, good food guality, nice poolarea. Cleaning not perfect, towels and garbage not taken care of daily. Some of activities/eguipment not included (fairly expensive) in the price, for example tennis, air-conditioning, etc.
I booked a room with a private pool which has fantastic The personnel is uneducated and there almost no services. The food is terrible do not book a package that will include food it is better to select a Bed and Breakfast package.
The general family atmosphere for the hotel , the pool was fantastic and well organized .. The food was not so good both breakfast and dinner. The lady staff were so at all friendly.. The room that we stayed in had a broken toilet but we didnt report since we were there for a short time , and very untidy rooms..
the training of the staff and the overall organization
The hotel is very beautiful & clean.The view from the hotel is good & its just 10 steps away from a beautiful sandy beach.The staff is very nice & helpful.Wide variety of buffet.I Highly recommend this hotel to everyone.Its bear to the airport.Rooms are very spacious & very clean.This is the best place to stay in crete!!!!!
Great breakfast, very helpful staff.
the location The price for lunch was far to high for what we did receive.
terrible very expensive for what they offer
Amazing Hotel at the suburban of Chania in a great location at seaside with great surrounding pools everywhere almost in frond of every room !!! Parking in big parking area in frond of the hotel. Our room and bathroom was very clean and in a good size. Really polite stuff and good quality service. Good value for money.
Rooms a step away from the sea and very well cleaned The most smiling staff we have ever met in a hotel.
The staff were very friendly and helpful. The pool and pool/bar/restaurant terrace areas were lovely. Breakfast was good (although could do with more variety of fresh fruit). Rooms were large, clean and adequate (although the little kitchen could do with a kettle and maybe a microwave). Nice balcony and we had a lovely view of the sea. The hotel advertises that it has a gym (there's even a photo in their glossy brochure) but this is very misleading. The "gym" consisted of about 5 pieces of very old delapidated equipment - most of which didn't work.
Hotel staff was nice and helpful, room was nice, quiet and clean. We certainly enjoyed our stay.
Value for money, clean. I would recommend this hotel if you want a place to stay in western Crete and want to visit the Chania area (very beautiful places around). We didn't like the fact that when we arrived there was nobody to help us take the luggage to the rooms and there was no elevator.
Friendly hotel with great service. Quiet location yet still convenient to road network. No fresh orange juice at breakfast
Very good hotel with a very good price,highly recommended! A lot of mosquitos, i don't know if they can do anything with that!
- Excellent breakfast, extremely good value for money, spacious room with all needed facilities, friendly service; - Отменные завтраки, великолепное соотношение цена - качество, просторный номер со всем необходимым, дружелюбный прием; Mainio aamiainen tarjoilu suoran poydälle, erinomainen hinta - laatu suhde, tilava huoneisto jossa on kaikki tarvittava, ystävällinen palvelu -
The owners, Jannis & Dimetris, were very welcoming and helpful when needed. The apartments are centrally located and have adequate closet space, TV, kitchenette, and balcony. It is only about 75 yards to two very good restaurants.There is a car hire office and day tours office about 300 yards away on the main road. Two small markets are within walking distance for water, food, etc.. The directions for getting to the apartments are useless. Your map shows the apartments in Pano Kamissiana, when they are in fact 50 yards off the main Tavronitas, Kamissiana, Kolymbari road. Your directions would never find the place.To your credit, Google shows the apartments in the same place.
Nice location away from the hustle and bustle but with easy access to the main road and the resorts along the coast. Yiannis was helpful and friendly and there was nothing too much trouble for him.
We had an amazing time at Irinoula Dreams. The owners were kind and always did more for than what we expected. The area was quiet and close to everything (even the beach). The rooms were clean and new and comfortable. The hotel was close to almost everything (if you are staying in Chania). Our breakfast was always ready for us in the morning....freshly squeezed juice and fresh traditionnal Cretan products....yum!!! It was just awsome...just like staying at home. We will definitely be back!!! Thank you Gianni for everything!!!
The hotel is very well located to visit Chania region that have wonderful beaches. Excellent breakfast and kindness of the staff. Difficult to find if arriving at night because the sign is not so visible from the main street.
it was beautiful, the apartments were amazing for the prices!! its a family business and it shows, the services was wonderfull!! very clean , very good breackfeast, very close to the city...i would go back there 100 %
The hotel has the ideal location as it is situated directly on an endless sandy beach, the rooms are very spacious, comfortable and clean. The staff is also very kind and helpful. We loved waking up late and being served our breakfast while enjoying the view over the Mediterranean! To sum up, it was a wonderful holiday experience and we would strongly recommend the Caretta Beach!
The location of Caretta Beach is excellent and facilities are good considering the moderate price. The 2-room apartment we got is very spacious with 2 toilets and a big balcony that has a great view. The hotel staffs are very friendly and customer minded; there is a nice and cosy atmosphere. We really enjoyed our 5 days stay there. It would be even better, if the hotel could provide beach towel to the guest. The swimming pool could be better cleaned.
Pleasant, helpful staff. Clean rooms and grounds. Beautiful setting on the beach. Better than expected food at the pool bar. Convenient access to more touristic services within 10 minutes drive. Walk to many local restaurants yet hotel itself is quiet and peaceful Beach was windy and pebbly.
It is very close to the most awesome beaches in Crete. The hotel is relatively new (newest wing is 3 years old) and in very good shape with very good facilities. Room service was cleaning every day except Sundays. In total a very good hotel experience. If the hotel owners want the place to get more popular they should invest a little on the renovation of the beach. Even though it was clean the rough pebbles are not very family friendly.