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The hotel was comfortable, clean and good value for the purpose of our visit.
The bedrooms were spacious and well provisioned. Our rooms were very quiet and it was nice to have windows that open properly and not to have the continuous noise of air-conditioning. The staff started trying to clean the rooms from 9.30am onwards, which for a Sunday morning seemed a little uncivilised. The settling of the bill was very inefficient.
The bathroom was very well arranged, clean and tidy. Our room was sold to us as a room with a balcony. There was no mention that it overlooked the car park making the room like a goldfish bowl, very noisy and disappointing for the celebration of our wedding anniversary. The door stuck so it was difficult to get advantage of balcony anyway. Very noisy radiators and annexe we were in was really like a travel lodge. Breakfast was disorganised and took ages before our order was taken. Many of the items had run out on buffet table and were not being filled as so many people were eating breakfast. All in all, disappointing - sorry!
The food was very good, both the evening meal in the Restaurant and the Breakfast. I would have felt more comfortable in the Restaurant if other guests were more casually dressed (as we only had jeans with us).
We thought that the hotel was comfortable and the dining room had a reasonable menu While the menu was ok my partner, who is vegetarian, felt that the choise was limited and although the chef came up with an alternative choise it wasn't brilliant( under soaked dried mushrooms)
Peace and quiet, large comfortable bed, free newspapers, excellent freshly cooked breakfast Limited choice of wine at the bar
Very comfortable and welcolming hotel,excellently situated for enjoying a great section of the Suffolk coastline
Friendly service - as it is Golf affiliated there is good bar food available all the time. We had a cream tea on arrival. Restaurant was really good.
The staff were very friendly. The food was excellent. Woke up to a cold room. Radiators came on while we were at breakfast after 9.am
large room, good car park, tasty breakfast silly dress code for the dining room (no jeans!) reflecting golfers stuffy attitudes
some black mould round bath
I found the hotel to be comfortable, clean and in a convenient position for touring the east coast We had a disapointing main course with our evening meal which is a shame considering the hotels reputation for good food.
The food was excellent, nice atmosphere in the bar/restaurant. All the staff were very polite and friendly. The room was great, lovely 4-poster bed. Generally the place was great. You do get a fair bit of noise from the main a12 (especially if you have a room at the front like we did) It was also very stormy the night we stayed which probably made things worse. I'd probably ask for a room at the back if I was to stay there again.
Very nice location, and excellent gardens, full of wildlife. rabbits, squirrels, and even a deer visited.
The food was excellent No books or magazines to read in the lounge
The service of the staff was excellent Nothing
Very friendly helpful staff. Comfortable room with many different lotions shampoos etc in bathroom. Easy quick check-in and check-out. Excellent breakfast featuring local products My room was very near the A12 and the traffic was very obvious from 7am onwards. However it was not at all busy overnight
Welcoming staff; comfortable accomodation with lots of little extras; lovely evening meal and breakfast. A very pleasant stopover. Lack of a shower
Meals were excellent and staff very helpful and attentive. Location on a bend on a main road was difficult to find and we almost drove past it. A sign in Yoxford's main street directing visitors to the hotel would be useful.
Excellent room very clean, food very tasty. Staff pleasant and helpfull. Thoughttful little extras fresh coffee in the rooms being one of them.
The only thing was the age of the hotel Beds had springs showing through mattress had to have extra pillows to sleep on to avoid them digging in me.Carpet was so badly stained all over !!!!! the breakfast slap dab!! Food terrible ! Broken towel rail no glasses in bathroom all fittings were broken. Spoilt a weekend after a wonderful Wedding at the Abbey.
rooms were warm noise inside and out, no chef, lack of customer service.
Beds comfortable and clean When we arrived, no-one was on reception and I had to call the hotel on my mobile to get some attention. A large crack was in the wall. Carpets were stained (Room 4). No hot water and shower not working. Breakfast was miniscule. No coffee served until the end. The kitchen ran out of bacon and started serving ham. No-one was on reception when we checked out.
hotel staff were great and very helpful
Comfortable bed Nobody on reception when arrived had to go and find someone.Waited 15 minutes. Booked breakfast for 8.15am.Chef had been sent home as thought I said 9.30am so waited 30 minutes for him to arrive.No plug in sink in bathroom.
The room was a good size, clean and warm with a decent size kettle! I was attending a wedding at a nearby town and needed somewhere cheap for the night. This hotel fitted the bill well and did the job of putting a roof over my head. I'd recommend this hotel to those on a budget and happy with the basics. Although the bedding was clean, the single mattress was very uncomfortable, you could feel every spring so sleep wasn't great. There was also a funky smell of drains when the toilet was flushed. The TV was barely watchable as the signal was very poor. I left without having breakfast as I needed to get out on the road so can't comment on the food.
Decent room, staff polite and helpful Reservation had not been received at the hotel, possibly due to printer being out of ink, broken table which looked like had been broken in a fight right placed on chair next to reception desk. Wi-fi did not work.
Resturant good Shabby & noisey
The room was clean and comfortable. Breakfast good. Receptionest was doubling as barmaid. Did better job as barmaid. Forgot key when showing us to room. Room: no bath plug. Bedside light not working. Curtains not attatched to rail. Television aerial socket hanging off wall. Uht milk of dubious quality for coffee.
It was warm The absence of staff & the cleanliness of the room