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We were upgraded to an executive room at no extra charge.
Fantastic place in a fantastic setting. Staff mostly friendly and helpful. I would come again.
Quality of rooms, setting you would never know you were in a major city, peaceful, and beautiful gardens, first class My stay was too short!
clean and tidy everywere, friendly staff and the food was lovely. nothing they could change really because its a hotel but just the time in the morning when you've got to get up and out of your room by 11.
Lovely looking hotel, small, cosy rooms, nice lounge and garden There was a wedding and we were the only other guests in the afternoon, we were told to talk quietly and not put the tv on too loud as tey were doing speeches, we had to walk all the way outside in the grounds to drink outside and have a cigarette as this wedding seemed to take every nook and cranny downstairs ...apart from the lounge. So they could improve privacy for both the wedding parties and their other guests.
Comfortable bed, nice garden, good breakfast. Very disappointed to find that the advertised free internet facilities did not cover my room. Raising this with reception resulted in the suggestion that I move around the hotel with my laptop.
Warm welcome, open fires, excellent breakfast. Nothing
Clean tidy and very nice bathroom The view from the window was onto a fire escape and kitchens, but the hotel was very busy as there was a wedding so rooms were fully booked.
Set in peaceful surroundings , the hotel was very recreational. The staff were friendly and efficient. The rooms were warm and well kept up Not a complaint, but better selection of draught beers would be great
Very friendly and helpful staff, together an enthusiastic team. The food was excellent. Bedroom door lock was difficult to operate - but the staff eventually fixed it.
Very good new restaurant
Good value hotel in a very quiet location. High quality food in the Restaurant. WiFi not available in all the bedrooms
Friendly staff Tv broken
The room was large and the decor was oof a high standard The service was really slow, from the wedding breakfast to the bar. Service at breakfast wasn't any better and waiting for somebody to check us out the following morning was the worst.
The comfort and friendly service and beautiful decor and heritage
The staff was very friendly and helpful. The food served was excellent. We stayed for 5 days and the evening menu and specials didn't change during those 5 days.
Facilities are fine, its clean and relatively cheap. Service was most unfriendly
The room was excellent and the duty manager very helpful a curfew of 11.00pm we couldn't believe that!!
Restaurant food was very good Room was a bit tired and damp
The Pool and Sauna was very nice. Rooms are spacious. Food nice from the bar and restaurant
They sold Caffreys Pre-cooked fried eggs for breakfast
Wonderful staff. lovely feel about the hotel, it had loads of character. water was not working in room and the staff fixed this within 15 minutes. None
Good service, friendly staff, clean comfortable rooms and excellent breakfast.
Impressive main building, with a bit of history. Staff excellent. Quite a walk to some rooms which are far away from reception / main building.
Good sized room Shower tuck time to workout, breckfast buffet was served to you.
the room was very good .the swimming pool was and sauna were lovely the location was ok bar the service was a bit slow
The staff were very good, very attentive and polite. The hairdryer in my room kept over heating, there was no room service menu in the room and no nett curtains - my room was over the courtyard so all could see in.
The overall atmosphere and help of the staff
I really enjoyed the friendliness of the staff and the excellent dinner and braekfast.... fantastic kippers The water pressure of the shower!!
The staff were friendly and attentive. The rooms were charming and the breakfasts were fantastic ! We were joined by other members of our family for dinner and they too thought it all superb ! Will definitely go back !
Staff were very friendly and helpful, the food was top notch. The room and in particular the bathroom was getting a little tired and in need of an upgrade.
Returning to this Hotel after very many visits,I found,(as always,)that the room was exremely comfortable and very well appointed.Moreover it was quiet and restful.The great advantage of this Hotel is that it is set in rural surroundings(the peaceful Village of Mellor,),yet is close to the Centre of Blackburn.and is easily accessible from the Motorways.Food is also extremely good.All in all,very good value for money. There is nothing to dislike about this Hotel.The atmosphere is that of a Country Inn,yet combining all the facilities one would expect in a central City Hotel.I stay at it every year on an annual visit to Blackburn.I have never been disappointed.
Small, comfortable room with large comfortable bed. Excellent dining room with good wine selection. Also a wide selection of bar meals and local beer.
the room was big enough, clean and nice decor. Breakfast was good.Countryside was beautiful. Unable to dine on Saturday night in resteraunt or bar, Should book table when booking hotel. Shortage of towels in bathroom.
Good breakfast Comfortable bed Pleasant hotel Looking a little tired. Carpets have been down for a very long time and could well be replaced, particularly in the bedroom.
The quality and choice of food is excellent. The noise of the kitchen fans was fairly bad but at least they were switched off at 11pm!
From the welcome when I arrived to the efficiency of the check-out, my experience at the Millsone was first class. The restaurant staff were 5 star.
There was a relaxed and friendly atmosphere. The food was amazing and the room comfortable and had everything you needed.
Good food, good bar with decent beer. Room clean and well furnished, not modern but functional. wireless signal didnt reach to the room
Very willing staff Unimaginative food, 9.00pm too early to close restaurant
Security Location Free Car Park Friendliness of Staff Decor looking aged. Tv reception very poor. Small bathroom.
On site parking and the rooms were very comfortable and nicely decorated.
Staff always friendly and helpful. Room well equippped and comfortable. Very good value food.
Staff were very helpful and accomodating. Food was fantastic. Would recommend to friends and family and will definitely book again in the future.
The bar stayed open late Staff rude. Beds small and not comfortable.
All fine, hotel nice and quiet, even over christmas. Staff friendly Some enclosed storage areas such as drawers would have been useful. Shower quite difficult to turn on.
it was absolutely fine, very tired on arrival and it was satisfactory without any leaving any particular impressions but no problems either
i enjoyed the comfort of the rooms and the breakfast was lovely nothing
The room. No telephone in the room.
Check out at 10.30am seemed a little early!
Very friendly owners. Very clean room with all facilities. Fast free wifi which is a great benefit. Highly recommend the evening meals - good quality home cooked food. Everything was great
My room was clean, had plenty of available storage, very comfortable beds, easy to check in even though the owners were not at home, friendly & relaxed atmosphere, good welcome folder with plenty of local information, books & DVD's provided in the room and a wider selection available in the main building, umbrellas were provided in case of bad weather and a torch was situated at the security entrance. The choice available for breakfast was extensive. A great experience and I would recommend this hotel to everyone! The one slight negative is that the hotel is situated on a busy road so the amount of traffic was rather noisy, however the double glazing did reduce this drastically.
Very good guest house excellent value for money
It was very clean, nice place and lovely friendly people. Good location, parking and wi-fi. Owner was very nice. Would stay again and recommend. Only one thing but even that isnt a complaint...Decor needs updating, feel like I went back to my childhood but it was still lovely and not at all shabby. Your gran would love it but you will too. puts a smile on your face for how 70s it is.
Clean and friendly Lovely breakfast Comfortable bed In need of re-furb a little old fashioned In need of update Basic bar facility Cramped parking
Good value, convenient location, quiet, comfortable. Rather dim lighting in bathroom.
staff very friendly and helpful. felt very much at home. food excellent.
Good value for money. Nice homely atmosphere Shower not very special
convenience for our party! clean and no fuss at check in
Reception staff very good. Accommodation as expected.
'Camp bed' for my son, he is 10, was horrible. He was awake most of the night and therefore kept us awake too. The mattress was hard and lumpy and it was right up against the radiator. He caught his toe on the radiator and was moaning about it for hours.
Requested and got a quiet room. Restaurant food poor, wouldn't eat-in again. Bathroom door would not close, extract fan not working, one down lighter not working in bathroom.
Friendly helpful staff & service, clean, quite, excellent breakfast. Bar closed early (10.40pm ) closed
Friendly staff and very convenient for the party I was attending. Didn't have breakfast so can't comment of the food. Nothing fancy, but what you expect from a Premier Inn The room was a little cold on arrival, but there was a heater that could be s witched on and probably better than than those hotels where you stifle! Bed a little firm for my liking.
Lovely room and facilities. Plenty of room & closet/drawer space. Slow check, could have been a warmer welcome.
The welcome was warm, the bed sublime and the convenience excellent.
Furnishings of high quality, beds comfortable, breakfast fine. Overall obvious effort made to ensure a pleasant experience for guests. Nothing to fault
A very pleasant b&b with very friendly staff. Sadly no breakfast was available. DVDs and player free use in the room. Small car park
Our anniversary was celebrated with balloons on our door with a sign and balloons in our room.it was much appreciated. I was impressed by the style and quality of the interior design, comfort and soft furnishings. None
Breakfast was lovely and the bed was very comfy Room was a bit cramped and very hot The shower was useless, decoration needs updating and stained ceiling tiles need replacing
Nothing. It is the worst hotel I have ever stayed at. The manager is the rudest person I have ever met.
Super attention to detail with many extras and touches normally found in only the most luxurious and expensive hotels. Very clean, homely and friendly at the same time. Breakfast fantastic quality and choice with freshly cut fruit salad. If being really fussy, only tiny downside was slight water hammer from cysterne in en suite for a short while afer use!
it was possibley the best bed and breakfast we have ever stayed in lots of small touches that set it above the average nothing at all
Aladin's cave - full of surprises but every last need considered. Lots of fun and friendly warm atmosphere. Breakfast excellent. couldn't find it (not very onbvious). lack of places to eat around the guest house.
It's clean. Beware this hotel does not do evening meals & you are not allowed to take food into the hotel so the only choice you have is to eat out or eat food in your car...the car park is small & found the staff short of a personality & very unaccommodating. I would not class this as a hotel, this is merely a b&b at hotel prices!
I stayed at Norwood after seeing it listed on the Booking.com website. I was travelling on business and was very impressed with the quality and attention to detail to be found at Norwood. The rooms were immaculate and furnished to a very high standard. Plenty of coffee/tea in the rooms which isn't often seen nowadays. The staff were more than helpful and made my stay a pleasure. Breakfast was exceptional. I would definitely recommend staying here in the future.
Staff were very helpful and couteous NA
friendlyness of staff no
Staff were friendly and helpful. The room was well appointed - lots of storage space.
The wood panelled dining room and the log fires in the lounge. Only having a velux window in the bedrooms.
High level of customer care immediately evident at check in, and continued throughout my stay. Clean well appointed rooms and public areas of the hotel.
friendly staff friendly, helpful staff. We had a familiy room ok for one night , however it was too small if we had intended staying longer. would definately go for bigger room next time.
Clean Small room, but we weren't there long enough for it to matter.
The staff were very friendly and polite. The food was excellent and the hotel itself was of a good standard. Our room number 25, the shower screen was stuck because of the rubber seal being faulty. The bar prices were very pricey.
The Sparth House Hotel had a very cosy, welcoming feel to it. The breakfast room was intimate and well presented.
Excellent service, staff very efficent and friendly. No bad points.
close to town centre, was comfortable.
We stayed here as we were visiting family for a Christening. We had two rooms and found the staff friendly and helpful. Food was reasonably priced and nice atmosphere in the bar to relax and chat together.
Cant fault hotel or staff in any way Pretending that the price shown outside hotel, £29 per night, was the actual price being charged at that time. I booked over the net and paid around £56 plus breakfasts. I now understand how your pricing system works.Not too happy.
Excellent staff attention, cleanliness of rooms,with easy access to eating facilities, which were of an equal standard We had booked through a third party, who had booked us as staying in a double room instead of a quad room. I had the hard copy of the booking. Reception dealt with it efficiently and politely. Thank you
the room was excellant and the bed was really comfy
Man on reception was excellent at check in n/A
the peaceful setting not enough coffee on room drinks tray
Excellent reception, accommodation of requests
Staff were very friendly and helpful. Comfortable bed, nice view from window. TV had DVD facilities, which was a bonus. Midday check-out time allowed for a much-needed lie-in!
Very little Room had a strong smell of urine in it
Cheap and cheerful and breakfast in the price as a bargain. Staff were friendly enough. Rooms were good, breakfast was good. For the price you know you're not going to get The Ritz but it was perfect for my needs. Well the breakfast room opened 3 minutes late (!) but that is a very minor quible.
could not wait to leave it.
Quite well located for Blackburn and centre. Building very tired and many items broken or not working. Had to upgrade room to en-suite to avoid broken sink. Waited over 20 minutes for breakfast from due start time of 7am and no-one appeared - prebooked and paid for, but had to leave for an appointment. Would not stay recommend this place, as others nearby appeared better in all respects, albeit Hill View is cleverly marketed on the internet.
A basic price, you get what you pay for Poor decour, poor facilities
The hotel is placed close to the centre. On my arrival - the room i paid for was not available, so the manager put me into another room and told me to pack my stuff next morning, so they can move my stuff. In my new room - there was no internet available, even it states on the website, that there is internet available. Yes, i needed to go downstairs in the kitchen so i could use the internet.
Clean and tidy Both shared facilities had showers of inadequate operation.one you had to hold in the start button laving only one hand free and the other the shower head would stay aloft due to broken fixture
Really polite, helpful. Breakfast was served promptly and was ok. Nice large comfy bed. Property requires a small amount of attention, I.e shower room could do with a bit of titivating, and my room was next to the night staffs, which meant I was woken by the front door bell which was amplified in the staff room to alert them of clients at the front door. But that aside an absolute bargin of a hotel.
Teddy bears everywhere! Very cosy, very relaxed, absolutely no rushing about whatsoever. My husband and I got chatting to the other couple staying at the same time as us and ended up taking an hour over breakfast - utterly delightful.
Lovely breakfast, very friendly, helpful proprieters.
Friendly welcome, lovely hosts and delicious English breakfast!!!! Nothing.
Clean, tidy, excellent facilities, good friendly couple, excellent food and warm open atmospohere. None
I was made to feel very welcome from the outset. The landlady was extremely helpful and the room was very comfortable and cosy. Lots of little touches showed that a lot of thought had gone into the service provided. Nothing
Very friendly. Somehow felt like coming home... Shower was a bit small (but for the price perfectly OK).
Staff friendly and welcoming, very good breakfast Bathroom/shower very small- sink was in the bedroom. didn't give much privacy
Good central position easy to find. Yummy breakfast full of variety. Helpful friendly owners. Nice little touches. Unfortunately we had the room with own private bathroom and toilet - which was nice but along the hall.
Very handy for main routes and motorways, just a few mile from main m6 but on the busy a59