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the spa the older part of the hotel is shabby, and the bathrooms not very nice
central location to town friendliness & helpfulness of staff & hotel itself is very nice & good leisure centre
The room was very nice and comfortable, hotel staff very helpful. We stayed there for a wedding reception of my sister-in-law. The whole event has been organised perfectly, the wedding reception room was decorated in a very nice style and the food was excellent together with very efficient serving staff.
Convenient for the Town Centre Breakfast Buffet not replenished after Coach Tours had eaten. Current bulding on site.
The bedroom was spacious, modern and clean and the hotel in general was very pleasant. It is very close to the town where there are lots of very nice pubs and restaurants. I didn't like the dining room, it was like a function room. It was obvious that the hotel caters mainly for tours in this case, I think a smaller dining room would be more appropriate for non tour guests.
rooms were large enough for 2 adults and 3 children. the pool is spacious witha great kiddies area.
Restaurant. Food was a very high standard. Leisure facilities.excellant Towels could have been bigger.
we enjoyed our stay had a spa treatment and really enjoyed the break my spa treatment
A good location and base for touring this very scenic part of Ireland combined with excellent rooms and hotel facilities. Nothing we didn't like about the hotel. We will use this hotel again.
If you stay in this hotel be sure to go for the fabulous buffet breakfast. The range on offer was terrific.
Charming hotel - very comfortable and staff were helpful andfriendly My husband said the spa facilities were excellent, and very clean.
Comfortable room. Tea/coffee making facilities for the room were available on request but when requested there were not any to be had - only 10 trays to whole hotel and they were all out. Not to be expected of a 5 star hotel. Had to go out and buy a kettle.
Check-in was very efficient. I'd requested a room with a view,as it was a special night away for my wife's bifthday, and we were upgraded. Staff were attentive, without being too obtrusive. A very pleasant stay, just what we wanted. Facilties were good, Pool area could do with a little freshening up.
One of the most awesome hotels I've stayed in. Well worth it for a weekend break but almost wasted if it's only for one night.
I liked the rooms and the sound of the waterfall. Dining room very pleasant No
Slightly disappointed given its reputation .....appears to be slightly complacent in terms of service and offer and living on past glories !!
there was a mix up with my online booking (which was not really the hotels fault) nevertheless the hotel staff made me feel at ease and they were very generous to upgrade our stay when the booking got sorted. The staff really made the experience for me. i am fortunate enough in my work to stay in many hotels around the country, many have great amenities and are in great locations but few make you feel so welcome. Maybe from a functions point of view it might be a little short on parking spaces. However, that didn't effect me.
The staff where so helpful the settings are amazing it is a top class hotel. The price
The lodges were very well presented and comfortable and only a 3 monute walk into the town. They were great value for money and would definately stay there again.
great location only 3 min walk into town, we will definitely stay here again. the only thing was that on checking out we were charged a utilty bill of €10 per day that we didn't know about when we were making the booking. other than that everything was perfect.
Spent 2 nights in the bay hotel lodge and loved it. was a fantastic break. will definatly return
Lodges were very modern and clean and it was an ideal location to see Kenmare and the surrounding area. Only one quibble and that was when we were informed that the electricity was separate (understandable) but we were not giving any readings and so was a little surprised to be hit with an electricity bill for €30 when we we did not spend that much time in the lodge over the weekend.
Large units, well fitted out and quiet. Nice swimming pool (although be sure to bring adult swimming costumes as kids can't swim with out a parent in the pool. Great little town - leaves Killarney for dead!
The lodge we stayed in was only recently completed and is of a very high standard. I hope that the hotel invests in regular maintenance to ensure they remain so.
Location was fabulous - beautiful, quaint Kenmare. We loved the pathway to the town center. We stayed in the lodges and found them to be clean, very spacious, modern, and had everything we needed. While we didn't have much contact with staff (other than check-in/out), and we did not eat in the restaurant, we loved our space in the lodge. I was also impressed that Kenmare Bay Hotel/Lodges are a green facility and practice recycling/conservation. It is so important for a small country like the Republic of Ireland, and the beautiful Kerry County and surrounding area to stay preserved and clean. Our place was peaceful, quiet, and exceeded our expectations! We loved surrounding Kenmare and found it a great town that had all we needed; shops, restaurants, pubs, music, and gorgeous scenery. Thank you for your hospitality! Nothing!
Fantastic condo-like accomodations. Very spacious and well-equipped. Clean and comfortable. Great value for our group. No
The lodge was very pretty, but it certainly had not been properly inspected before we used it. The staff was helpful and responded very well. They also gave us a nice complimentary breakfast and a discount on our bill so the leaks and missing bathroom issues didn't seem so bad. The place is brand new, very beautiful and once the "newness" is worked out, it will be lovely. We had a severe bathroom leak at 11:00 at night. Also, we were unable to use two of the three bathrooms in the lodge. Sewage water came into the bathtub and shower when the toilet was flushed. Also, the panel on the dishwasher came right off in my hands and I was unable to put it back properly. The lodge was new and quite beautiful, but it had issues. I'm sure they will work out the "newness"
The family apartment was very nicely laid out, nicely decorated and very clean. I had to spend over 30 minutes inventorying all of the items in the apartment prior to checkout--this should not be necessary.
the fact that they were so modern and up to date with everything you need in a home from home when you have children
Friendly staff. great room, food available on premise was excellant, Close to town centre & easy access Service at breakfast was slow & disinterested on both mornings we stayed.
Comfortable & big bed TV not great & no remote control provided
Friendliness of staff. Amenities in room. Presentation of food. Outskirts of town. Room not well soundproofed - you could hear next door going to the toilet.
The Brook Lane Hotel was warm, comfortable, and welcoming. The staff were very helpful and engaging. They were genuinely interested in our comfort and interests.
Friendly staff, great location.
The decor was modern yet warm and cosy and the staff were extremely nice and friendly
A lovely contemporary hotel with polite and friendly staff, food was excellent
Very helpful staff and great style.
Excellent staff, modern design, great food, comfy beds. No tea or coffee making facilities in the room, only a minor gripe.
Welcome at reception. Warmth and comfort of the room. Helpfulness of staff in recommending where to eat, where to visit.
Spacious, comfortable room, friendly and helpful staff. Great breakfast!
rooms were very big for the price bracket the air exhaust from kitchen made an awful noise, but did go off completely about 12:30AM
The staff was very kind
The friendliness of the staff and the beautiful modern accommodation
Excellant staff and owners. Great breakfasts. Wonderful town. Beds were not too comfortable. Shower and hot water difficult.
Room was very wonderful and spacious. Location was perfect, right in the middle of town. Breakfast was wonderful. Very welcoming of their guests. We loved our stay. Bar stayed open late for our group - excellent! The rate was a bit high for the off-season.
A great place to stay in the main street of a great town - don't miss it when you travel to Ireland.
it's central location Parking is a bit dodgy
Right in the centre of town but surprisingly quiet ie: the best of both worlds. The staff were very nice and went out of their way to look after us. Food in both the bar/restaurant and breakfast room was good.
Staff were friendly and helpful. Lighting in the rooms is poor. Towels in the bathroom were a bit old and threadbare
Beautiful area and view, very nice rooms, friendly and helpful staff, excellent food.
Beautiful location overlooking a river & very peaceful. Owners very friendly & helpful. Breakfast very good & rooms very clean.
Absolutely quiet rooms, perfect cleanliness. Beautiful view to mountains and bay from our room. Lovely home-smoked salmon for breakfast.
We had reserved for 2 nights, and changed our plans so we cancelled the 2nd night. I was (fairly) charged a 15% cancellation fee, but it wasn't calculated correctly (I was overcharged, but let it go) and 3 days later I got an email notification that I'm being charged a "no-show" EUR 79 fee as well.
The welcome we got from the guesthouse staff we felt relaxed at at home
Nice view through woods to the sea. Good sized room. Friendly staff. Not cheap
Friendly proprieters, lovely view, relaxing.
The room was excellent with a wonderful view to the river. The staff was superb and friendly. I highly recommend this place as a choice to visit the area (i.e. Ring of Kerry)
the proprietor of the guesthouse was very kind and, the rooms comfortable and the location is beautiful.
Very friendly hostess who had time to chat and discuss the area.Very good breakfast in congenial surroundings. I would have prefered rea making facilities in the room.
Owners welcomed us and gave us all the details on what functions we could enjoy if we wished at the hotel as soon as arrived. leaving us to decide what our plans would be. bedroom was spacous, warm and comfortable.
Location is terrific and rooms size was reasonable extremely noisy on Saturday night, only 2 TV chanels, and management didn't respond well to complaints about noise and people baging on our door during the night-a tad scary!
I found the hotel to be in a perfect location in the town, the room was spotless.
they were very accommodating to us as we had a 6 month old baby, steriling bottles etc was no issue. The lift is at the other end of the building to the reception.
It is a really nice hotel with huge modern rooms. I will give it 4 stars out of 5. Its difficult to find parking around it, the hotel does not have its own parking thus giving 4 stars.
Very central location . Friendly staff
Location was good. Staff were grand. No wifi, no tea/coffee in room, heat did not work, noisy, no food on offer in evening. No satellite television Not as advertised.
Location was excellent and the staff were very accommodating.
The hotel is extremely central and we had a fantastic room
The staff was very friendly and helpful. The heated bathroom floor is a nice touch.
The hosts were very nice and had helpful suggestions. Tthe breakfast was excellent! We only stayed for a night, but it would have been nice to be there for longer. The rooms are upstairs and ours overlooked one of the main streets. It could be noisy for some people. It was not a problem for us, and we did keep the windows open during the night.
Outstanding experience. Neil and Doreen were fantastic hosts and the service, facilities, and cleanliness were fantastic. Breakfast was the best we have had at a B&B.
Owners were great, real helpful in planning our activities and routes for the day.
Noreen and Neil were delightful hosts. The library provided a most comfortable additional space to read and relax. The location in the center of the small village of Kenmare was precisely what we wanted. The proximity to shopping and pubs (with Irish music) fit our interests perfectly. It was great place to share the experience of true Irish hospitality.
Great breakfast, comfy room and great staff. Ideally located in centre of Kenmare
Located in the heart of the village, easy to find, convenient parking
it was a beautiful hotel, comfortable, modern very helpful and friendly staff i found the rooms a little cold when we arrived, but fine later in the night.in our room i left my bag on a chair, and went down stairs to attend a private function, when i returned, my clothes were soaking, there was a drop down in our bed room, luckily i had left clothes on the bed before i went out so ii had something to wear.
Very good food Quite noisy, despite being described as "an oasis fo tranquility"
Food was very good, nice and relaxing atmosphere
location. breakfast excellent niose in room 18 above bar. had requested a quiet room.
The entire staff were exceptionally pleasant, from the receptionist to the bar staff, nothing was too much trouble. I found them to be welcoming helpful, and friendly.
all was very nice lovely staf no
breakfast was very nice that morning. great variety on menu. waitress was very pleasant.
first class hotel no
Perfect location - great room and wonderful people. Stay here.
Staff very helpful & friendly. Breakfasts of a much higher than usual standard. Overall we were very happy indeed. Nothing
Central location.friendly Staff. Good Brakefast. The resturant food was not up to its usual high standard.
Staff was incredibly friendly! Large, clean and inexpensive rooms None
Breakfast, location No a/c and pole not included to open windows so room was uncomfortable
very close to everything, pubs/shops etc. staff very good. great breakfast the stairs to the room at 2am!!
Fantastic location, staff are very friendly and helpful. Rooms are clean and comfortable. Food was gorgeous. Would recommend Davitts to friends and family. Truly enjoyable stay.
Staff so accommodating and helpful
nice friendly staff and very helpful, very comfortable to stay in. great breakfast, television did not work properly, areil kept falling out of the back, apart from that everything else was fine. no internet access
The worm and frienly welcome was excellent. The food was superb. I would highly recommend this Town House. We will stay again and again. Can't wait to go back.
central to town food, drink overpriced compared to other pubs
This is a pub/restaurant with bedrooms on the 2nd and 3rd floors. The pub has live music most nights and plays Irish music the rest of the time. The food in the restaurant is excellent-kerry beef and guiness stew, lamb stew, fish and chips, seafood. The rooms were clean and comfortable-this is not a fancy place.
room no one traffic have you awake from 6am
Great Irish music.
Its centrality, good value food and the Irish singers Some young people whose accommodation was nearby made a lot of noise in the early hours.
The staff were really friendly, they had live music on at nice which was great but the songs they were singing were really sad :( The towels were used in the room we were in, there was a good few hairs on them that didnt belong to us and the bathroom was tiny and not the cleanest
Beautiful room, comfortable bed with excellent staff and great breakfast the next morning. They run an excellent pub downstairs - I had awesome salmon for tea! It wasn't noisy at all in the room either (but was a Sunday night).