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Late arrival arrangements No.
Good price through booking.com; friendly staff; fine breakfast. Bathroom was a bit old: sewer smell, mould on ceiling and the shower did not support itself. Nicer rooms were available at extra cost.
The hotel generally - the surroundings - the natur .... No - everithing was OK
Location was excellent. Staff were helpful. Romms were comfortable and clean. Car park large and convenient. Restaurant closed far too early. Breakfast should have started at 7 am, It was scheduled to start at 8 am but the food was not ready at 8 am.
De Lutte is a brilliant area to stay. There is so much to do and to see for young and old. Best is to rent bikes to get around. Or nice walks. The breakfast was very poor; limietd choice and very very smal portions. When asked they did re-stock, but the habbit of having to ask every time: can you pls...? And then for 17,50 Euro per head extra.It was warm that day, and there seemed to be no ventilation in the breakfast room. Also, we had masses of dead bugs on the wall in our room, and also here the ventiliation didn't work. For a garden suite there was very little garden to admire (pebbles and tiles as we were on the first floor). The warm water didn't work when we wanted to shower after our swim. and the shower head in the bath leeked water from all sides, apart from where you would expect it. Rest was OK
Really a nice hotel and a nice and professonal staff
we had an excellent stay, rooms food and service were excellent
Very good staff and lovely setting. The rooms and hotel itself beautifully decorated and located.
The hotel has an excellent restaurant. Very friendly staff.
Enjoyed location and service
quite and convenient
The hotel restaurant has exceptional food.
The hotel staff were superb; kind, professional and any question was answered quickly and efficiently. The room at the rate we were given was excellent, but the bathroom could have been a little more up-to-date considering the room was a Luxury Room and not a Standard Room. The room was on the ground floor and with a very small terrace; however, on closer inspection all the rooms on the ground floor appeared to have a terrace, but with absolutely no privacy, i.e. when anyone sat on the terrace your immediate neighbours were sitting side by side giving the impression of a rather grand holiday camp and not really in keeping with the description of the hotel as being luxury. As my husband and I went for a week's holiday for rest and recreation we did not really want to have every other guest joining in our conversations! The rooms were not very well insulated. There was no alternative to the formal restaurant for dinner.
The room was modern, well equipped with a comfortable bed, very clean and well presented. All of the staff were extremely polite and very helpful. The restaurant/bar had a good atmosphere/ambiance and the meal was excellent! I highly recommend this hotel. I couldn't fault anything and will be pleased to visit again in the future.
Friendly staff, clean room, good parking, good bed, spacious room 15 min waiting time at check in. Room was a bit dark with black wall and dark carpet.
room was indeed large, clean and stilish. Bath room large and with an enourmus shower. Pretty bar in the hotel no minibar in the room
Staff were very friendly. Restaurant was very good. Very modern hotel. Couldn't fault it.
Very good hotel. Clean spacious room with extra large showercabin. Good breakfast.
Are really nice hotel with a very helpful staff. The room was big and cosy and the infrared sauna in the room! A nice touch. I can warmly recommend this hotel. The breakfast could be a little better (like egg & Bacon etc.), but was absolutely ok.
Always a very nice stay in De Schout. Rooms are nice and staff is always kind an helpful. Just miss my first experience in this hotel.
Easy to get to from the autobahn. Good parking. Nice clean comfortable hotel with excellent dining.
very friendly staff, quiet location I could not dine at the hotel as you had to reserve dinner when booking the hotel which I was unaware of.
After some debate we were given a set meal on the Saturday evening with no choice from a menu and on Sunday evening we were told they had no food. So we had to go and drive to find a restaurant. Very disappointing as it advertises as a restaurant and hotel
From checking in to checking out the staff were friendly and very helpful. the food was good, as was the service. the right balance was struck between attentive and over-keen. The reception and room was very clean, the lounges very comfortable, and the hotel is in pleasant surroundings with well kept grounds. I would stay again. The only small point is I would have liked a more comfortable chair in my room, although I appreciate with it being a single room space is at a premium. I am sure if I had said something at the time, something would have been done.
nice spa area. Small rooms at the second floor. If you travel alone and just resting over night it is ok. Too soft beds , one can easily fall down. Although it is not the hotel fault, I have waited 30' to check in.
The hotel and location was superb, just wish I hadn't had to work during the day and had taken my bike. The excellent restaurant closed at 8 pm, a bit early! and the breakfast room didn't open until 8 am, a tad early if you have to go to work!
Comfortable, clean, large room. No dinner available, since we did not know we had to book it several hours before we arrived! Staff were abrupt and did not seem interested in us as customers.
Friendly staff. Great location with a pool! A good overnight stop. The room and pool area were not particularly clean.
Excellent value. Comfortable room and a good breakfast. Definitely will stop here again when I'm in the area
A perfect place to stay, nice staff
In a convenient position for the places we wanted to visit during our stay
The hotel staff was very helpful and the room very clean. The breakfast was very good.
The hotel was superbly designed with stylish and comfortable interior. The Staff were excellent and the place was very clean. The town centre location made it a good place to be. there was no facilities in the room, and as we got into the hotel late in the evening after we had been working and travelling we could not have tea or coffee. There is nothing in the town open late at night so we had nothing to eat. Also there were no soaps or Gels in the Bathroom.
Room was original, staff were friendly, all you can expect for a one night stay. Could'nt see the room numbers on the doors..... because they printed in the carpet on the floof !
Visit my father-in-laws grave and went sightseeing and shopping. We found the Hotel very comfortable and the staff were extremely helpful and polite. We have visited the hotel before but not for about 5-6 years.
This is a stylish hotel and excellently located in the town centre with everything within easy walking distance. Breakfast was definitely worth getting up for. Initial reception was very off-hand, but then it seemed that one guy was running the bar, serving the restaurant and checking people in. The internet connection was rubbish - the hotel's own kept failing and even when they gave me their T-mobile log-in that too was very inconsistent. Not good when trying to get some work done.
The friendlyness of the staff and, of course, the food ! The lift - to small to take my invalide scooter.
Great staff, very helpful. Clean rooms, good breakfast. Two single beds rather than a double.
Nice room, staff and breakfast. Also, really nice design of the hotel.
A great welcome and attention to detail.Relaxing and comfortable No