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The food in the Brasserie was excellent and the service very good. There seemed to a problem with the internet service provided by the hotel which was partially solved on my first day but they were totally unable to provide the service on the second day.
Location was very good. Breakfast was good. Staff was very helpful.
Only stayed one night but it was conveniently close to everything. Room was comfortable and clean. Breakfast choices were good.
Only ther for 10 hours. Atye elsehwher Female receiptionist was multi tasking during check in, and forgot to pass on the message that I receive an early morrning call at 0600 hours.
location of the hotel I asked for a non-smoking room an dreceived a smoking room. The hotel staff didn't do anything about that and didn't try to offer us anything in return. It was just our problem!
Your mickey mouse parking garage is way too small.
Its location is really perfect, in the middle of the City Center. The hotel is relatively (of not absolutely) expensive. About € 154,00 for one night, without breakfast.
We greatly enjoyed our first visit to Den Bosch
location coffee machine in the room needed cleaning
Excellent staff, clean rooms, wonderful food, good gym and great location for discovering the city.
I thought the food was great and service very good, the location was good for us too. The only thing i could fault that we couldnt get room service for snacks, sandwiches etc.
It is very well-staffed and all of them know their job, and seem genuinely to make an effort. Its a vast place but it all works well. Restaurant is not wildly adventurous, but fairly extensive menu and good value for money.
Did not spend enough time at the hotel at IBC
Staff and food were extremely good Just a small thing, vegetables were the same every day
Quiet room. Signage to find the hotel very poor. At night in rain, even with GPS a sign from the major roads would be helpful and especially near the entrance which is accessed via a barrier (why ?) and you can't see it is the entrance to the hotel until you pull into the barrier. Try doing this in heavy rain at night as I did. Secondly, no tea or coffee making facilities in the room. Given the price you would expect this. Don't think I'll be staying here again.
Location, comfort, price the room a little too far from lobby, minor miscomfort
Great buffet breakfast. High quality/price ratio. Quiet location but conveniently close to the highway. Wifi connection too expensive.
Little bit too expensive.
very peaceful athmosphere in a lovely setting- accommodation clean and well laid out- staff friendly and helpful- good public transport links to main cities i.e. 50 mins to Amsterdam
Very good hotel. We stayed in the new wing and the room was clean and modern. The hotel is in a quiet foredt setting so a car is required. The hotel was not busy during the weekend.
Because it was a weekend, there was not so many guests therefore not so many smokers. ( I am allergic to smoke). The front desk was very nice, all the staff greeted to me when we passed by. The breakfast was great, a restaurant they recommended us to go was nice Dutch. Espresso machine was out of use, maybe the machines are there just for hot water.
Next door to where I was having a meeting the next day Lack of accurate travel information to reach the hotel by public transport rather than car. They mention train-taxis which no longer exist in Holland in that area.
comfortable, accessible and in attractive surroundings. staff were very helpful. the early check out time of 9.00 am.
It was out of the city and offered a nice taste of the countryside with some class Weekend breakfast should start at least at 6:30 as many of us have business early in the city Sat and Sun
The hotel is clean and new, and is located in a beautiful walking area. It's actually a business conference centre. It's huge, and seemed completely empty, maybe because it was a saturday. Hanging out in the bar we were the only customers.
the food was in the restaurant small in portion and in my personal oppinion (and of my staff who stayed there as well) poorly of quality for the price we payed
Very nice surrounding, good breakfast, friendly service and nice rooms.
It was a lovely location. The hotel was peaceful - perhaps as it was a weekend visit. Conveniently located for exploring the area - cycling and walking. The breakfast is extensive, but could be more varied. We stayed 3 nights and the (warm) food was the same every day.
Free shuttle to and from airport leaving the hotel twice an hour. Couldn't find an ice machine. Price for internet was rather pricey.
Spacious rooms, attractive interior design, friendly staff, restaurant with a good food and service, easy access to the major roads. There was no ironing facility in the room, a free wi-fi could make the hotel even more attractive.
Good location close to motorway and city of Utrecht. We stayed in a welness suite - which was superb in terms of facilities and design - sauna, steam bath, jaccuzi, lounge chairs etc. On top of that, we received a bottle of champagne upon arrival - excellent location to do away with the daily stress staff a bit mechanical - efficient but not really friendly
Very modern and clean No tea / coffee making facilities in the room. After a long journey the tea tray is always a welcome site!!
comfortable room ;good value for money restaurant with friendly service no close -up mirror in bathroom for shaving/make-up; nothing in mini-bar; wifi should now be free throughout 4 and 5 star hotels; a car is necessary for there's no public transport
This hotel was fantastic, one of the best places I have ever stayed! The staff was very nice and helpful. The rooms were huge, modern and had comfortable beds. The breakfast in the morning was plentiful and had a large selection. I loved it all!
Very good value for money, nice design, comfortable rooms. separate shower and bath in room: a rare combination
- Brand new hotel, big bath room, nice interior decoration, free parking, ... - Mini bar was empty, working noise from a power drill at 6:30 :-(
The modern design of the hotel, the staff very professional, the best breakfast I've got in an hotel.
Lovely hotel the decor was nice and the rooms are lovely shame about the location tho, if this hotel was city centre it would one of the best around location terrible
Nice hotel. Close to the highway, but we didn't notice because of the sound isolation. A bit from the city centre though. Recommended.
Service was very good..The food was exelent..
cleanliness of the room
Excellent services from staff, very impressed. Nice rooms and comfort. None
Excellent location convenient for motorway but quiet. look out over the lake whilst having breakfast. Nicely renovated reception/bar area. Nice size rooms, lovely bathrooms. Most staff excellent - friendly, efficient and helpful. One of the chefs very grumpy with no eye contact or suggestions as to what was available, just raised eyebrows and and an upward jerk of the head. Also one of the weekend breakfast waitresses very rude and clearly thought she was above doing the work ( any work ). The contrasting chef and waitresses on Monday morning altered our impression of the hotel. We were asked if we would like omlette, scrambled eggs ( with cheese and bacon, which was absolutely delicious! ) If this chef had been on duty all weekend the whole experience would have been far, far better.
The rooms were lovely and spacious, well provided and big with comfortable beds and looked bright!
Easily accessible, nice & clean rooms - exactly what you expect from such an international hotel chain.
Quiet, very pleasant staff, convenient for the town centre No
The staff were exxtremely friendly. The rooms were very clean. Food was great. No.
Excellent room with high speed Internet. Great buffets available in restaurant. Nothing
Central location without being in centre of town. Smoking allowed although we made little use of it.
The Mercure Hotel is very clean and quiet despite of its position on the highway
Friendliness of staff, good quality of food, accessibility Just a little noise from the motorway during the day, but not too bad.
Friendly, helpfull staff, excellent food, free internet access None
Location was very convenient for our purpose in the area; hotel staff was friendly; breakfast was good. 1. bed was quite small for two persons 2. inflexible
Very friendly and helpfull staff, clean room and most of all: bikes to use for free!! Brand new & comfy bikes that help you explore the area and get to city centre within 15 minutes. Fantastic idea !!! The look 'n feel of the interior of the hotel is somewhat old. We noted a more then a few signs of deterioration. Loose paint scraps & scratches doors, bed covers that have been worn off. Mould stains in the shower cabin (linings). In general, the hotel needs a some doing up to keep up with the standard of 4 stars. Didn't like the tremendous amount littering caused by neighbouring McDonnalds visitors, it makes the area much more unpleasant that it should.
Location Room furniture. The bed was hard and the pillows inadequate.
Staff very friendly, food in restaurant very good. Location is poor, next to motorway and no local facilities. TV not great, in room "on demand" not working, all Dutch channels. No tea/coffee in room.
The staff were helpful and attentive to my needs. Absence of cofee making facilities in room
Good helpful friendly staff, nice clean rooms, i'd stay there again.. The location was quite a way from the town centre and next to a very busy motorway. However the rooms were quiet, and there was a regular bus service from nearby to the town centre.
location no value for money-old decoration-carpets- needs badly refurbishing lobby full of smoking people-coffee in lobby only for groups-no coffe machine/kettle in room-no doorman help with suitcase-used to be a classy hotel-
very nice quiet room with free internet from a cable and a nice breakfast
It is convenient for my work location. The rooms are basic but comfortable. having twin beds
Great service! Front desk folks are very friendly and helpful. We had a late check in (2am) and we got checked in promptly and friendly. They gave us great tips at the front desk of where to go (in the city and Utrecht), how to take the bus, where to buy bus tickets etc. They stored our luggage after check-in, let us park the car until we were done. Hotel is interesting, different. Room was great and comfortable, bathroom clean. Will definitely recommend and would return in a heart beat. Maybe change the carpets as they were a bit run down.
A comfortable hotel, centrally located in a small Dutch village. The hotel offers free parking and free Internet.
location Service in restaurant
Very clean rooms, excellent breakfast and free covered paking. plenty of shops and bars / cafes in walking distance
Nice hotel, very helpful staff, free private parking, rich enough breakfast There was no computer with free internet service for public use and i had to pay 5 euros for an hour's use, even if i needed it for just 2 minutes
Friendly staff! Good breakfast selection.
good location the church clock within ear-shot of my room chiming every hour, 24hrs a day/night
Excellent location in the centre of town. While the hotel is fully non-smoking, some people of the staff were smoking in the lounge/bar on one (only one) of the nights.
The friendly staff at reception; good location if you like to be in the heart of this pretty city The whole hotel breathes an air of dated-ness; the breakfast is stock standard and very boring; no fresh fruit for example.
Very good value for money, friendly helpful staff, brilliant location
The position down town Due to trafic restriction it is difficult to reach the hotel by car and there is no parking but in the garage of the hotel
The room was a very good size and the was a good variety at breakfast. The access to parking wasn't easy
We found the hotel clean and comfortable and we loved the breakfast which was included
Great, central location. Facilities were clean. Inability to help support reasonable service requests.
The hotelstaff was incredibly helpful. Great location in the middle of the city centre. Inhouse parking, eventhough in the middle of the city centre! If anything... they did not have scrambled eggs for breakfast.
the bed even though it is all twin beds the bed was so comfortable we had a large room but our friends got small rooms which would not be suitable for 2 people over all would stay there again breakfast wish hotels would do more than Continent and a nice egg or bacon would be lovely.
Convenient, good sized room, friendly staff. Maintenance could be better. The sink and bath drains were partially blocked, causing slow water flow. a fluorescent lamp in the bathroom took anything between 2 and 30 minutes to switch on. These faults were reported.
Friendily staff , good food, cleanliness and comfort of my room Signage could have been better outside the Hotel
i liked the warmth of the rooms and also the fact that people were very good at helping us and making life easy, yes the fact that theres no double bed, its two beds stuck together and you fall between the beds. this is all that makes it bad and also the location is not very good but thats not a big issue
It was relaxed and reasonably comfortable. Too much noise from other guests. Not that they were particully noisy but sound insulation is very poor. Mediocre lighting in the room.
The rooms are nice in the size. The beds are too soft. Every day, early in the morning, there was a lot of noise, caused by caterer.
Large room and bathroom, good breakfast, (free) parking facility, about 25 minutes walking to the Tiel centre, helpfull personnel. Two single beds instead of a two-person bed, old-fashioned style, shower needs renovation, around the reception and in hallways is was pretty cold.
easy to reach. N/A
Lokation near by highway Freezing cold at the hotel
Friendly service in restaurant unsufficient light in rooms, semi-dark except bathroom
Breakfast and restaurant No drink available after 11 p.m.
Nice location. Friendly staff Breakfast was overpriced in my opinion
Reasonably priced for what I got. They have plenty of free parking. If you like to walk or hike there seem to be woods all around you. The hotel is devoid of any charm, at least to my taste. It appears to cater to companies that run seminars and for this purpose it seems well equipped.
Magnificent countryside, ideal for walks and cycling It was distant from the inhabited areas
very polite and friendly staff, they were very pro-actively supporting us to make sure that also our baby was doing fine.
We stayed at the Oud London many years before at the start of a military tour in Holland. The hotel has expanded greatly since our last stay, all for the good. The main restaurant was still the same outstandingly excellence. Wonderful food, superb impeccable service! The room was spacious, clean and the staff most friendly. We were in the area attending a reunion of military members who had served in the area in years past. A most wonderful experience! This is a great hotel from which to enjoy the wooded area of central Holland.
A very nice stay with good memories: correct and friendly staff, pleasant environment
Friendly and polite service and helpfulness of all staff
living in the States for quite some time now, this is one of the first nice hotels in the Netherlands that are not crampy and where you have enough space in your room: excellent!
Noice, international standard, with great restaurant and facilites We liked almost everything
Atmosphere was very nice, quiet in the area... Everything was ok
Nice hotel, very helpful staff and good service. No shops close to the hotel.
convenient for motorway - room clean, warm, comfortable - tea/coffee making facility - well presented food available at reasonable price in pleasant surroundings - staff welcoming/ friendly /helpful - hotel fulfilled its functions entirely as expected
Friendly Staff, Nice Foyer Bar and Restaurant Rooms are lloking a little tired and could do with an update
Excellent facilities, and extremely friendly and helpful staff
conveniently located near the City Plaza Nieuwegen no heating only cooling AC while the room was very cold in the night
Comfort & location.food was really good but a little bit expensive.could be cheaper.
Great hotel, very tidy and generally a nice place to stay the night.
Easy to get there by car, nice rooms, good workplace in the room
The staff was very nice and friendly.
I have stayed at this hotel on several occasions and the rooms and facil;ities are good.The restaurant has a good menu and its location in central Holland adjacent to the motorway makes it a perfect base from which to get everywhere quickly. Most of all the staff are all very welcoming, friendly and helpful. Thoroughly recommended.
Handwritten congratulation card with our wedding. Free upgrade to a deluxe room (without even telling us). Lovely (extended) breakfast was arranged for us, even though we were an hour late. Luggage we delivered the night before was already brought to the room. A huge bathroom with a large bubble bath. Staff is very attentive and courteous. Definitely a posh hotel! (It was just perfect)
Lovely setting, excellent dining room and breakfast, excellent room, High price of dinner in both the bistro(39Euros) each and in the restaurant
Very quiet, beautiful surroundings, very nice breakfast We were put in a modern part, not the old castle itself, and the room was very ordinary and shower/WC room quite small for such a hotel
Quiet location, nice staff, excellent food Bathroom door did not close off properly
Very good location in the green surroundings in the center of Netherlands, within an hour by car from Haag, Utrecht, Amsterdam, Leiden; perfect transport connections(train), charming castle hotel, spacious rooms, more than a good breakfast, a nice restaurant. Ideal if you want an active day and a peaceful evening, to visit noisy ciites and to rest in quiet countryside. The rooms on the second floor are less spacious and here you will feel the lack of the lifts.
Very good price during summer promotion
It's a nice old building, the staff were helpful giving direction to locations in town. Just the shower's water didn't drain fast enough, a little flood in the shower.
Beautiful hotel, very friendly staff, comfortable rooms. Really a luxury place to stay. The breakfast was lovely and the dinning room brings you back to another time. I would love to see the hotel offer some smaller, less expensive food choices. We got to the hotel late and really just wanted light fare, but they only offer an expensive coursed meal.
The Hotel is near to the city but in a quiet wood so our stay was relaxing
The staff were professional, couteous and friendly. The food was very good.The hotel has great character and interest Not applicable
Large room ("superior room" in separate building), parking in front of the room. Old (both room and furniture need renovation), smelly, dark. Does not meet expectations: "superior room" should be fully equipped (no cooker/coffe maker / soap from dispensers, etc)
Only a rude member of staff on checkout. All other things were very good
very nearby the highway, good restaurant breakfast not included in the hotelprice; i had a luxery room, which was very nearby the parking place, so I heard the whole time people walking and talking and cars driving next to my room. The last time I had a standard room, which was much better than this 'luxery' room. So the next time I will book the standard room. The only difference is the mini bar, which is empty.
new refit [ room dinning and reception] smoking in the bar
yes!! dated 6.03.2010 on Saturday left at room 229 on the table ring, we went out, came to us as a cleaner and we remember about the staff not find! very strange! I do not trust in the hotel a! cleaner can remember where §?????
The breakfast is good. Rooms are outdated and need to be refurbished.
The frendliness of the staff The food was awful and the hotel was extremley noisey
It was only for 1 night, but the room was nice and clean. Breakfast was ok.
Good sized, clean rooms with comfortable beds. Very friendly, helpful staff, particularly in the restaurant. The breakfast is excellent, with a good selection and offers particularly good value.
easy and quick very old
use of computer for emails, ample car parking, breakfast was ok no tea/coffee facilities in room, needed decorating in bedrooms, no hotel information in room, single beds in double room
very quick checkin and check out, friendly staff. very nice restaurant, we had an excellent dinner there with very cheap price, also very good snack in the night. easy to go to the town, and the small town is quite nice. nothing, good small hotel and really good food, well prepared salad, kid friendly.
It was relatively cheap and still nice. The room was clean, no sign of mold in the bathroom, unlike someone else mentioned it before. It was also quit there, so we could sleep very well. The breakfast was good and when something ran out, it was filled up again immediately.
the beautiful bar and restaurant. really nice surroundings to relax. the mosquitos in my room. I was bitten alot and needed to visit a doctor for some medication.
staff is very kind rooms are very poor and not well maintained : my first room had huge graffiti on the walls, it was changed and the 2nd room had no wifi
Easy to find. Good cycle storage Needs refurb to bedrooms. Public areas are however up to date
fantastic gourmet resturant that was worth the vist alone. Friendly efficient staff single quite small beds in an enormous room
The staff were exeptionally helpful and cheerful. The Michelin-starred restaurant was truly magnificent. No
Pleasant cautious staff. Functional and comfortable rooms
My room was large and very clean. The hotel staff were very friendly and helpful. In contrast to the hotel staff, the service from the restaurant staff, both at dinner and breakfast, was very poor.
Convenience to town center
It is conveniant to where I needed to go and the place is comfortable and the have BBC
Very Comfortable no
Very clean, welcoming and comfortable The lack of sport fitness facilities