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Kindness of the staff.
small hotel, lovely location in small city climbing narrow stairs
Breakfast was awesome!!! The rooms were rather small, though comfortable & clean.
The staff especially at breakfast were excellent-kind-smiling Too much smoke all around especially from the bar.
Room was clean and wifi internet was free, other than that it was very basic and the bathroow was very small Small bathroom required a contortionist to use the toilet!
Basic functional room, very long stairs and no elevator, friendly staff, quit room, free of charge high speed wireless internet, nice breakfast included, convenient location close to Utrecht university, value for money. Noisy bar downstairs mostly occupied by locals, not hotel guests
Bacon and eggs for breakfast Shower was not fully functional, water pointed towards the wall only.
The breakfast was excellent, they made dishes in addition to the buffet. The stairs are extremely narrow and steep, the free internet didn't work very reliably.
it was centraly located for our travel plans , the staff was not only helpful but made you feel welcome
friendly staff at breakfast room desinterested staff at reception desk