Situated in Nusa Dua, Bali's Luxury resort development, the hotel is conceived as a 'water palace' with lakes,landscaped gardens and six swimming pools surrounding low-rise Balinese style buildings. A short distance from Sanur, Kuta & the city center.
Nice property. Good size such that even with high occupancy, it is still possible to locate vacant beach or pool deck chairs. Staff are accomodating, for those who are able to understand your requirements. Our check-in, and incidentally, check-out staff (Fritz) was good.
Not all staff had such good service. Some staff (unfortunately, even at the club lounge area) had problems comprehending our requirements and did not attempt to assist at all.