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Room size was huge MA
Out dated rooms and lobby
Super friendly staff. Great location. Rooms outdated - bad lighting (sucks when you're trying to do your makeup), no microwave/ fridge, limited parking and super uncomfortable beds.
I liked the roof top swimming pool, spacious rooms with a nice deck. Nice location a few blocks away from 16th Mall shuttle and area. That I had to leave.
The rooms were clean The bed was comfortable The staff was helpful The location in Denver is near the state capital and the artsy gayborhood Reasonable value for the quality room Faint smell of cigarette smoke in my non-smoking room Valet had some fun parking my rented Camaro Valet Parking charges are over-the-top expensive.
Love being able to bring our yellow lab and have him treated as a guest not a problem with no additional charge Patio in our room was big but was in need of some maintenance
The Warwick Hotel is located within walking distance of downtown Denver. Our suite was beautiful, comfortable and very clean. The view off of the balcony was so nice. When leaving to walk to dinner, the Bellhop gave us some suggestions on where to go. He was right on and we had a delicious dinner at Avenue Grill. We thoroughly enjoyed our stay at The Warwick and would stay there again if in the area. The rooftop pool was closed, but we knew that before we booked our reservations. No problem!
We got upgraded to a nicer room at no additional cost when we mentioned we were on vacation to celebrate my husband's birthday. That night the hotel also had complimentary champagne and dessert delivered to our room for his birthday. I felt like they went above and beyond to make our stay nice. We would definitely stay there again.
The staff was very helpful and friendly. It was obvious that they were concerned with our comfort.
They pre authorize your card every night.
Great room for the price!
The parking was atrocious
Seth, the guy who checked us in was great, gave us free drink card and gave us recommendations for clubs. Room was clean and hotel had a nice friendly atmosphere.
Located on the 16th street mall. Anything you want within walking distance.
Great Staff comfy room and on site resturant Price for parking
Staff were super nice and accommodating, room was clean and updated, pool was great, facilities were well maintained. Elevators were weirdly slow; a small flaw.
I like the location. The Mall Ride takes you right to the hotel. The rooms are large, making it easy not to be in others way. The rooms are large but a lot of wasted space. No mirrors for others to get ready. The shower wasn't hot.
Big place...hard to find the rooms because of the multiple towers. I gave 2-3 other guests directions because the had problems too.
Location, Location, Location. The rooms in the tower are smaller. It was not an issue as purpose of visit was a staycation to dine in Denver. Parking was not included with the room it was a extra daily charge.
Fun restaurants in the hotel. Good location Wished the pool area also had a whirlpool spa.
The hotel smelled nice when you walk in. The staff was courteous and helpful. Great location! Overall it was an alright hotel however we'll probably stay somewhere else the next time we are in Denver. Our room was quite small for the cost. The shower was dissappointing. The elevators were particularly slow.
Nothing? Four star hotel more like a two star dump. Mold and mildew in the first room so they moved us to a dog room. Night management was rude and unapologetic when I informed him that we had been propositioned by two hookers in the elevator. The outside door stays open for ten minutes after you swipe your key, so they snuck in behind us and rode up to our floor where they asked if we wanted to chill. Night manager said the door wasn't broken and had to stay open for ADA reasons. Maybe for a minute, but we watched several times and the door wouldn't close within ten minutes. Night manager said most he could do was refund me SPG points equivalent to my stay. Nothing else offered or apologized for. We went and stayed at the St Julian in Boulder. Also a four star hotel and the same cost but it was a different world entirely. How this dump gets a four diamond rating is beyond me. It's a stain on the Sheraton and on SPG.
I did not like paying $275 for the night and being put in room whose walls adjoin the elevator shafts. Could not sleep at all, elevators whizzing up and down all night long. The room we were in 1606 should not be rented for the same price as other rooms of the same layout. I wanted to take it up with the staff in the morning, but had to leave first thing in the morning due to an unexpected family emergency. Therefore I cannot say if they would have taken $ off our bill or not. I may still try to contact management.
Very clean...happy hour was great... Rm service was just ok
light rail and b cycle is only a block away.
The staff was nice The price of a bottle of water was crazy never drink the water rather drink out the sink... Bring own water
Clean The day after we checked out, our friends were staying at the hotel. We were supposed to pick them up at a certain time. My phone battery died, they weren't answering their hotel phone (seemed to be broken) but the staff wasn't very accommodating in helping us reach our friends.
The room was spacious and clean. The bathroom/shower was great. The staff provided great service and I always had clear communication with them. Highly recommended.
Small gym and not hot tub.
Loved the outdoor tennis court. The front desk staff was very courteous and helpful.
Clogged drain in the shower
The stay was very enjoyable. Great staff, they were available when needed and very friendly even the valet staff. Being from out of town the hotel was easy to find and close to everything-food, fun, and shopping!
Hotel representatives were extremely friendly and helpful. The room was spotless. No coffee when we went down for breakfast. Parked across the street cause parking was expensive.
Great location. Live music in the lobby was lovely. Bell boy staff was very helpful. Check-in took nearly 20 minutes because there was one person checking us in and about five people in line. I've never waited so long to get a key to my room. And not a huge deal, but all of the preferences I had indicated in the pre-survey were "no longer available." Door to my room took nearly 30 seconds to close. For safety reasons I would have to stand and watch it close every time I went in and out of my room. Area around the tub wasn't very clean.
Loved the hot coffee available in the lobby when we arrived on a cold snowy evening! Room was fabulous!
Great free breakfast. Coffee in lobby. Mini fridge didn't work well. Most staff was good, some were rude.
The hotel was clean, the staff were friendly, and there was free full breakfast. The location of the hotel was just a bit too far from downtown, requiring a walk through a busy traffic area. There were no restaurants nearby or in the hotel, necessitating a walk in the dark.
I've stayed at the Hampton Inn & Suites Downtown a half-dozen or more times. Its value is good: when I compare room prices (which I do every time I visit), it's always got the best bang-for-buck in the downtown area. It's safe, clean, quiet, and comfortable, and the staff are friendly and helpful.
Nice room. Nice breakfast. No parking provided. Had to park on the street.
6 blocks away from downtown; saved $80 a night compared to conference venue hotel, walking six blocks well worth the savings.
Best Hampton Inn hot tub I've seen, large and warm. This is a newer hotel so it is in good shape. Parking is too expensive for the location.
Pool was nice, hot tub ok. Front desk staff were very nice, responsive. Room was very large, fridge and microwave made it very nice. Bubbler in hot tub, pulsing streams of water are much nicer. Room rate a bit high. Had a handicapped room, no tub, just an open shower. No parking for hotel available, though liked the free parking available on the street.
The room was very large with a lot of space and very clean. We were able to check-in about 2 hours early. Offered a hot breakfast and valet parking. TWICE we were accused of smoking in the room when we were not. They were over 12 hours apart and were not asking other rooms.
The staff was so helpful!
The staff is impeccable and the breakfast is very nicely appointed. Location is convenient to downtown. I asked for extra towels upon check-in and they never came. That is my one and only gripe.
Free breakfast, free pool and gym access, daily room service, clean, value for money
Location The eggs and sausage for the complimentary breakfast were horrible. Unlike any other Holiday Inn Express I've stayed at. Clogged tub but called & got fixed within 20min Cable TV didn't work, called and the issue was never resolved. No fridge in our room.
The valet boys were cute. The valet boys wouldn't come home with me.
We picked it because it was affordable for a one night stay in Denver before our morning flight. It is close to downtown so you can walk wherever you need to go. Room was in good condition. It was right next to the 7/11 gas station which consisted of about 6-10 homeless people sitting about 3 feet from our vehicle. We had one come up us asking for money when we were leaving early in the morning. Also the elevator smelled of vomit and/or pee. We proceeded to then only use the stairs.
The location was great, hotel, for the most part, was clean, and staff was nice. Found a tick in the bed which staff didn't do anything about, shower/tub facet had a leak and wouldn't cut off completely, and the maid service wasn't the best.
Most everything. -Bright lights coming through the windows, with curtains that cannot black it out. -Breakfast selection/layout is fairly lacking.
Room was clean. The nightclub pounds music until 2am 2 doors down. We had a small infant with us and for some reason the front desk clerk put us on the side of the building closest to the club even after requesting a quiet room....we would've requested to change but by the time we figured out where the music was coming from it was 10pm.
The staff were friendly and helpful and arranged for me to change rooms when the safe did not work in my room.
The desk girl. Everything. Never return bad neighbourhood rooms were dirtier then the streets. Paid for my room an left that day to a cleaner more reliable hotel. Not even worth 50 cents a night.
Nothing Parking lot too small if you have a full sized pick up. Shower broken, towel rack broken, still had garbage in the room, safe didn't work. Noisy area, sirens, people yelling or fighting all night. Appeared to be a few drug deals just outside the parking lot fence. Bum asking for money in the parking lot and then becoming aggressive and police had to be called. Didn't seem like a very good part of town
Good breakfast options, walkable to downtown in good weather, staff orders taxis, which arrive quickly. All the many staff I encountered were very nice and helpful. I didn't care for having to walk on outdoor balconies to get to room--Denver is cold this time of year! Heaters are window boxes (like A/C), not very efficient, noisy all night. Room keys get demagnetized too quickly, I kept having to go back thru the cold to the front desk to demagnetized key.
Lots of electricity in the air with the concerts going on and the night life That we were there for 4 days wish I could stay longer
Enjoyed the location! Affordable and great value for what you get! Did not like the fact that they do not except debit cards. Also they make a manager go and expect the room before you can receive your deposit back. May not be the place 2 stay if your a regular business traveler.
It was close to the events I wanted to attend. The bathroom had no ventilation and the shampoos, soaps and lotions had been previously used. They we also very skimpy on the towels. There's a significant homeless population all around the hotel.
The staff were friendly. The location seemed unsafe. Homeless people lingered around the hotel. The room itself wasn't filthy, but I wouldn't consider it terribly clean either.