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The staff could not have been more helpful, friendly and polite. The food was also of a good standard especially the breakfast. We had a great time in the bar and my wife was very impresssed with the wine selection. Our room was clean and spacious with all the necessary facilities The bed was not very comfortable and the pillows were quite hard
The Maritime is an elegant hotel, more than anything I enjoyed the design of the room and the view. Even though the hotel is large I always felt my space was private, which is a good feeling. On arrival the bathroom bin was full - apart from this everything was faultless.
My partnet and me are very disapointed of the porr service received last weekend at your hotel. The fire alarm went off in the middle of the morning disrupting our sleep for about 10-15 minutes. When the next day we informed reception about the event the response was disapointing: 'I cannot have control of the fire alarm' the receptionist said. In the lobby the fire place stopped working when my partmer and me sit in there; any member of the staff came to switch on the fire place and when we eventually asked to please do so the response of the receptionis t was: 'Oh, this fire place doesn't work well'. Then he unsuccesfully tried to use a remote control to switch the fire place and let us in the cold after tryinf gor less than 2 minutes. In the night the room wasn't warm.
A comfortable and well presented room, with all expected facilities. A basement car park with an intellectually challenging lift link to certain rooms !. Menu and food preparation in retaurant seemed to suffer as result of mid week special offer.
comfort of rooms, hotel restauraunt and bar. food excelleny. location. staff friendly and helpful.
The first thing tnat struck me about this hotel was the internal design. It is thoroughly modern, and all aspects of the decor integrate seamlessly, producing a pleasing unity throughout the Hotel. Although it is thoroughly modern, it evokes a deeply traditional atmosphere, and sitting before the leaping flames of the fire in the foyer, glass in hand, one could imagine oneself as a United Irishman in 1796, anxiously awaiting the arrival of Wolfe Tone and the French Fleet in the Bay, bringing Liberté, Egalité, Fraternité! I think this is an exceptional hotel in the way it combines the past with the modern. Then the staff were excellent; friendly, helpful, welcoming.
The decor and general condition of the hotel Food was disappointing. Breakfast was over crowded, rushed and food over-cooked. Meal at bar was not cooked fully.
This turned out to be more luxurius than we expected for the price we got on booking.com. Huge room with a great king-sized bed, lovely swimming pool and jacuzzi downstairs, flat screen TV with in-room movies... we stayed at the hotel more than we expected during our Bantry visit. Bit of a strange setup - there are three separate sets of elevators - one to rooms, one to suites, and one to the car park. If you use the wrong one, you end up lifting your luggage up sets of stairs.
Beautiful hotel view a beautiful view.
The stairs and elevators are very confusing
The hotel was close to the town centre and very accessable. Staff were helpful and friendly. Lively bar, Beautiful dining area. Rooms were quite and easy to relax and sleep at night. Room could do with redecoration.
Professional well run hotel Poor reception staff
Everything. Staff. Room food No car park sign so didnt know there was a car park until checke in, therefore left van in street and had to move. No huge thing but I did think there should be a sign saying car park
Very good value and the all the hotel staff very friendly. Very tasty breakfast.
The attention of all staff throughout our stay was outstanding. Nothing was too much. Would like to see better facilities for family pets (dogs)
Very pleasant staff, and high standard accommodation. Many thanks to Lucas for looking after us late at night by preparing sandwiches for late travellers.
Nice warm bedroom food was very poor
Very nice hotel with friendly and helpful staff. Lovely location next to the river and only a couple of minutes' walk to the shops etc. Hotel restaurant/bar served very good food, especially the 'specials' which changed every night. An ideal place to stay for exploring the towns and countryside nearby.
The friendliness of the staff and the lovely relaxed atmosphere and the fact that you could get breakfast until noon with newspapers supplied.
staff were very friendly. Room was ok, a bit small, but comfy! . Food was ok, very typical of the area. Bed was small for a double and squeaky, but adequate
Food, location, being in Ireland.
Lovely position. Good view from room. Everyone was very friendly and made us feel very welcome
it was clean, friendly staff, everything was ok, i recommend it to people who wants to explore different parts of ireland.
Friendliness. Very well run. No.
Clean room, large bed, nice ensuite...... Overall the room was very impressive. Also liked the bar and resturaunt in the hotel. Only thing I didn't like was that I had to go home ;)
The location was superb and the hotel was comfortable. The food not so good. The food
Casey's has all the charm and character of a long established family run hotel. Its a relaxing place to be, tastefully decorated inside with beautiful views outside. The staff make everyone feel looked after in an unfussy but highly professional way. The food is brilliant and reasonably priced.
The restaraunt was excellent. Food was brilliant.
Quality of the food at dinner, friendliness of service. Cooked part of breakfast wasn't so good. sausages were cheap
The food was very good and we also enjoyed the leisure centre.
Special service/refreshments made for us when arriving late at night hungry No
It was a great location and great facilities i.e. pool, sauna etc. I hear the food is excellent but unfortunately we never got to sample the restaurant.
The friendly and helpful staff, the breakfast was good and the dining room was modern with great views
company and leisure centre Customer service was poor. Receptionist was disinterested and gave incorrect responses to queries (ie no key at reception when there was and I had to wake people up before I realised) she gave wrong times for leisure centre and printed off incorrect checking out details. She appeared to not want to be there. Other services - restaurant in morning having to order food and again some staff unhappy to be there or serve customers.
Relaxed atmosphere, nice walks in the grounds. walking distance from Bantry Bedroom very basic, but clean.
Staff friendliness Bedrooms beginning to show 'age'. Some updating/minor maintenance (e.g. toilet cistern in room 221) needed.
Leisure facilities & meals I thought the rooms were in need of some decor.
Location near town
Most enjoyable.. staff were so friendly no loved hotel... be there again next year
The relaxed, friendly nature of the hotel and town makes it a great "get away from it all" location There was no aspect of my stay taht I did not like. That said I would recommend the hotel improve the front entrance as it does not look like a main entrance to a hotel.
the food was lovely with large portions and reasonably priced, the therapy rooms were excellent i recommend the swedish massage:) The cleanliness could have been better in the bathroom. I had a problem with my bathroom and was questioned abruptly about it before i was told to use the bathroom in a different room only staff member that was abrupt.
Comfortable, relaxed hotel in a brilliant location with fabulous sea views. Rooms are clean and tastefully decorated. The hotel restaurant is well worth a visit, the food was very tasty. Staff were friendly and helpful. We'd no problem with parking- there's plenty of space in front of the hotel. Didn't get to use the gym but the pool was lovely.
The room was bright and clean with a beautiful harbour view. The breakfast was delicious.
Room excellent - staff very friendly - evening food well cooked and presented. Will be back and will be recommending the hotel to others! Only area for improvement - Cooked breakfast overcooked - sorry but I'm a cookery teacher and after three over cooked breakfasts - felt the breakfast cook could do with a day course somewhere!
The rooms inthis hotel are beautiful and far better than you would expect from the entrance area which could be improved. The location is fantastic. We didn't try the restaurant but the breakfasts are superb. The welcome was a litle bit off hand as the desk isn't always manned but otherwise the staff were great. Lack of focus at the desk and arrivals. A simple matter that could easily be improved and would greatly improve the ambiance. Sometimes our only human contact with a hotel is at the front desk. It's important.
Lovely hotel, great room, so comfortable, great value for money and very friendly staff
Great location, very well kept hotel, clean. Friendly staff. Decor very nice. Has a leisure center with a pool. Bring your suit and bathing cap!! Can't think of any!!
Breakfast, pool, bar Dirty carpet in common area, small bathroom, no hair conditioner
Good size room with lovely furniture. food nice. The "only" thing I could fault was no non slip mat in the bath/shower. a bit dangerous getting in and out of bathtub.