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-Loved the pool and spa facility. the room was fantastic, loved the bathroom. access to restaurants and the casino were great as we did not have to go far to get drinks or food. -Drinks were very inexpensive and of good quality. Our cocktail waitress, Autumn, who worked at the Axis lounge was very very kind and hard working. she checked on us many times so we could enjoy our time on the couches without having to get up to order drinks. -we are a gay couple, and felt safe staying at the hotel. Although when I made phone calls I was called "Mr.Johnson" a number of times. -there really needs to be a mini fridge or cooler that we can put leftover food and items in. we were traveling by car so a lot of our items would go to waste. -security guards at living room entrance, there needs to be more consistency in them knowing what all of the guest room key cards look like. we were questioned about being guests because we had cards that said "TAP" on them, and the security guard had only seen ones that said "AXIS" on them. plus no other guard stopped us like that. -having bathrobes in our room would have been a plus because we went to the spa so often but had to walk down in just bathing suits and wet towels.
Great shower. Nice beds. Very friendly staff.
I was there for a wedding and it was centrally located to everything. The door men and valet were extremely personableand very nice. I would have given it 5 stars all around, however, the front desk check in staff did not inform us of the shuttle provided by the wedding until asked and they did not tell us the correct times so we missed the bride walking down the aisle.
Everything you could ask for.
i liked the staff a lot, and the casino aspect no free breakfast? if i pay $200 a night for a room, i expect at least some fruit and cereal. but nothing other than coffee was provided.
This place is amazing. They have it going on! From the great staff to the great rooms and to the great entertainment!! We are definitely staying at the MGM from now on when we visit Detroit!! Everything was AMAZING!!!
The room is spacious. Along with great walk in showers. Great casino but seemed like dance club more than about shows or amenities. Wonderful employees very helpful and curtious. Valet is highly recommended. The slowness of elevators after a sporting event is a downer but small inconvenience. Few things that I noticed could be better. Lots of waisted space. Areas of casino seamed like could've been better. Wish they had shuttle to the two stadiums near by comerica park and ford field. Shuttle to and from airport rather than taxi would've been a great addition to the hotel. Overall 5 star hotel. Do wish they had all night buffet because most sporting events get out after their restaurants 11pm closing time but things that could be small upgrades to their hotel
Location Under 18 cannot use pool and must be escorted by security to dine. Sold a double bed room, given a king with 1 roll away
service by staff and room size was big. hotel was very smokey
Very clean, easy check in, nice room. No breakfast and have to pay for Wi-fi
Lovely accommodations in an iconic Detroit hotel. Great bar, great restaurants, friendly staff, beautiful rooms. Spa does not match the quality of the hotel. The space is small, cramped, and dark; the equipment mismatched and broken. Friendly staff, but disappointing experience overall.
Inadvertently booked the Westin in downtown rather than the airport but glad I did. Imposing, stately building and very good spacious bedroom.
The overall décor of the hotel. The staff is extremely friendly!!!! Luv everything
-great response time -professional/courteous customer service -comfortable bed -spacious -excellent food -pool/jacuzzi -shower was amazing -$30/day valet -small tub -internet fee (although they removed it from my bill) -pricey food -snack bar was locked, never figured it out -limited tv channels
room service hospitality of staff
The dinner at The Roast and the friendliness of the staff, also the location. Our view was blocked by a parking garage construction, but they did not charge us for our upgrade.
The room was comfortable and very attractive. The bathroom was quite nice. No free internet unless you joined Starwoods and when I did I got an email confirmation in Arabic! Which freaked me out. The desk staff said they didn't know what to do and maybe it was some problem with my email. I pointed out it was only the one from Starwoods. The breakfast staff were very attentive, but the meal was overpriced for the quality.
Very professional staff. The place is beautiful. Great location. Parking was not included in the price.
Our family enjoyed our stay on the 23rd floor of the hotel. The pool was warm and the beds were comfortable. Great room for the price!
We had a three hour wait in line to check in before the Lions game. Once we checked in, our room was not ready and we received no discount on the room for it not being available for the entire reservation time frame. The staff was slow and very unaccommodating. Completely unacceptable.
A fabulous place to stay! Hotel staff was extremely friendly and helpful. I would recommend this hotel to anyone who needs to be treated like royalty, from the time you park your vehicle until you depart. A+ hotel all around!
We were blown away by the customer service and room for the price. This is worlds beyond Greektown Casino Hotel. We will stay here again. The valet was a little expensive at $27/day.
The double room suites are incredible! They're huge and feel very modern. This place and the staff are all very nice. $15 to park next door at a lot that advertises $10 rates.
Staff. In-room service order wasn't quite accurate when delivered.
Comfortable rooms and friendly staff. Shower tile could've used a bit more attention from housekeeping.
We were in town for a national conference just a few blocks away at the Cobo Center. Upon check-in the staff was super friendly and helpful. They even gave us a warm cookie. We were close to the stadiums, food places and downtown. The room was massive! The beds were in a seperate closed off area, so people could congregate in the sitting area if needed. Definitely worth the month compared to other hotels around the area. Having to pay 30 dollars a night to park.
The bathroom setup.
The valet guys were super polite and awesome, asked me how my stay was and everything. Never brought us toilet paper, towels, or pillows. Had to call them 3 times if I needed anything because they would just never show up. Front desk lady was so rude, didn't even take my complaints into consideration. I come to Detriot every weekend for work and last week I stayed at a $60 a night hotel that had WAY BETTER service than this $200 a night hotel! Don't waste your money! I wish I could get mine back after how these people treated us! OH I shouldn't forget that on our last day when we called the luggage cart up the lady made my 9 month pregnant friend roll it down and put the luggage in the car without helping her at all! I will NEVER come back here!
Great location downtown. Historic building gives a special feel and decor celebrates its past. Peeling paint and creepy, dimly lit hallways.
The Aloft is a great hotel. Rooms are nice, although a bit dark and could use more lighting. Staff was extremely helpful and answered all questions. The bartenders at the WXYZ bar were great. The hotel needs a restaurant or small place to eat. For being a wonderful downtown hotel, it is nice to get something to tag at the hotel.
Amazing location No parking. Had to pay $30 for valet
Would Recommend. Good location. Free shuttle within a 3 mile radius very convenient and a great bargain. Good breakfast included also.
Breakfast was good A/c didn't work well and front desk personal where lacking customer service skills
Room was on back side of noisy elevator. Heard it all night long. Rooms were not ready at 6:00 at night. Checked in at 7:30pm. They did however give us a free night stay.
Overall, the hotel provided a good stay for the evening. My wife and I were in town for a show at joe Lewis and we could pick up the people mover in a few blocks. They also included a free breakfast which was okay. Beware, parking was $27- which included in the price online.
Valet, close to Joe Lewis, great restaurant attached to hotel. They even had a shuttle to take us to the hockey game. I would definitely stay here again.
Breakfast. Staff. Location. Secure parking in close proximity for 20 bucks a night. Air con did not work good enough.
The location is the prime attraction for Corktown Inn. At $65 to $80 per night, it needs a upgrade pronto! The carpet is old and molded. The walls in the hallway need painting (other than white or ivory which shows every hole, patch over, dirt, etc). The rooms are stuffy (one cannot open or crack the windows for air) and it is even more noticeable when someone is smoking or experimenting with marijuana down the hall? Perhaps an ozone machine should be used to clear out the rooms or check the heater for dust. The friendly staff makes up for the look of the hotel, and they are always informative and pleasant. As mentioned to the left.....
This place was nasty!
Proximity near down town room was smelly
Computer at reception for clients, wireless free. Motel in Detroit, do not expect big thing, dont go there with your family. Located in a abandoned place of town, does´t look very safe. Just take care if decided to go there.
Dodgy motel in dodgy area frequented by ladies of the night, not for the inexperienced visitor to Detroit Yes,Everything checked out after one night
I loved the whole look of the hotel. The rooms were so cute and clean. The Detroit artwork was very cool. They provided slippers and a very comfy robe. Location was also great. I know they're working on opening the bar/restaurant, so that will be awesome. I also REALLY appreciated that their little snack shop didn't charge "hotel" prices for the food an drink--keep that up! The shower set up is pretty awkward, hard to reach to turn on. Hotel wasn't very lively but I think because it's just recently been renovated, the word hasn't gotten out yet.
The staff is wonderful!! If I could take them back to Chicago and get them jobs at the Luxury-5 star hotels--I would definitely "steal" them away!! They care about their guests and always have a kind word or smile. They go out of their way to make sure you are comfortable: be it extra hangers, towels, toilet paper, or asking about the closest restaurant. Bruce, Sara, Corey, Brian are the top notch employees other hotels like the Aloft, MGM, Westin would pay $15 to $18 per hour to keep. Everyone I spoke with knows they are the keys to this new renovation and hotel's success!!! Corktown Inn has to do something about the DRY rooms! The windows do not open so NO fresh air ever gets inside the rooms. In the middle of the night, one can wake up with a headache and dry, bleeding nose. Perhaps humidifiers can be set in each room or available thru Front Desk. It is an old hotel so I'm not sure how they can counteract this problem for future guests. Also, the carpets are sad. Pull up everything and replace with a simple, all weather grey, black, dark blue carpet because the stains are everywhere!! I feel more protected wearing flip flops instead of socks or bare feet. Yikes! Renovations won't be completed until January? in time for the Auto Show we hope. Fix the washers/dryers in the laundry room, check/repair the elevators, and please bring back the free hot water (for tea) and coffee available throughout the day....
Located very close to Joe Louis Arena. An older hotel so a bit run down. The neighborhood also didn't seem to be the best.
Clean and cheap with free parking. No extras but enjoyed my stay there for the night and slept well.
our Standard room smelled very smoky so we got an upgrade to a bigger room on a higher flor that was actually very clean and nice. The parking space is very safe and closed. It is close to downtown and the Stadiums. Staff is very friendly an helpful. Furniture is a bit old and used. The room we first had on the first floor smelled Like someone just smoked in it...But asking we could move to another room.
I've been utilizing this hotel for a few years now and I appreciate the renovations that are continuing, including the building itself, the staff, and the handling of reservations. Most of my experience has been positive, however about a year ago we had some issues (losing our reservation even though we had already paid, charging us for smoking when we did not smoke but was from previous guests, and not having a room that all 3 of us could stay in together although that is what we had reserved). Those problems have seemed to be addressed as this most recent visit was a positive one. I booked and paid for our room online and had no issue at check in. The staff was friendly and available, the parking was great and they even let my parents park there for the day while we went to the Tigers and Lions games (which saved them about $50 in parking). The walk to Ford Field and Comerica is not bad, however I prefer to walk a couple blocks to the bars that have the free shuttle. Overall, this hotel is a great value and perfect if u need a no-frills place to crash after a ballgame or concert. The Corktown may not be the most clean place in town, but the location and price make it very appealing. Just as the sign says, it's "a fine hotel".
location was only 10 min walk to the Joe and the Cobo centre. the room is dated. Didn't come with any body wash, shampoo, and soap in the room, so bring your own.