Would you like to save as your currency permanently or for this visit only?
It is so quiet during week days, so you have an opportunity to enjoy the beach and the poll facilities with no disturb There was some construction work going on on the territory of the hotel
Everything that is needed was available. We could organize a nice boat trip, the hotels facilities were fine and the room was clean. There was nothing fancy about the place, though. The location is not optimal, if you plan to make a trip to Musandam, since border posts block the access to Khasab.
Very good position on a wonderful beach, very good structure, very good restaurant poor room service, reception is not adequate for this class of hotel, internet available in the business center
Being with my family visiting the Beach and pool. Misrepresented on the website... pictures of the hotel were not accurate. This place has the potential to be nice but now it is very second rate.
location, availability of activities, staff very welcomimng
friendly staff and ambience The choice of food & food outlets. Being a sea side resort it should have water sports like jet ski etc
The location and the view from the room are quite nice. Room was clean and confortable. The staff was friendly. I dont' understand why they are building the big wall blocking the sea view.
The size of the room and its balcony with an ocean view. The quality and promptness of room service. The location. Quality of bathroom towels and washcloths. Rusty waste bin in bathroom. Cannot comment about pool/garden room as we were given a standard room.
Location Evening meal was heavily focused on having the buffet with a reluctance to provide al la carte menu
Good food Terrible service from staff not trained to do the most basic of things like checking out of the hotel. The reception desk was unmaned when I went to check, I had to run around the hotel looking for someone to help and when i found them it took him 40 minutes to check me out.....
The clear blue sky during the day, which is rare in Dubai, and the clear sky at night, with so many stars visible. The service was a little slow. Ordering a drink on the beach took too way too much time. The service in the restaurant was generally a little slow.
Privacy, confort and relax
I really liked the room and I really liked the food, the meal we had up the mountain was exceptional. The only slight negative I would say is that I thought the spa treatments were very over priced, I use spa's in Dubai regularly and I thought your prices were too high, that being said, I enjoyed my visit to the spa
I like the nature life and nature atmostphere which include the style of Villas, baths in natural way. I already recomend this hotel to my friends when I arrived and they show interest to visit your hotel I didn't like the sound we are hearing during night. Also a strange man entering my room by mistake at 5:30am. Your GM is aware about that.
The resort although reasonably full was peaceful with the general levels of service being good, food was fresh and well prepared though in my opinion considerably over-priced for what you get, with little alternatives being available and surprised as an International resort to find all bars closed on last days of Ramadan. In my opinion prices are not equitable with levels of services being provided, with very little alternatives being available. Butler was somewhat "over-bearing" at times when all you wanted was to relax and enjoy the peace. Beach was a disaster and continually having to remove tar from shoes, feet and clothing was a nuisance and certainly not acceptable based on the prices being charged. Restaurant is too small when Hotel is so full and had to wait several times to be seated, together with other disgruntled guests. Overall disappointed and hence our early departure even at the loss of one night's money!
the beach, the view, the theme of the resort 1. i was aware of the price b4 i confirm but when we arrived i noticed that it is not worth the price we paid. 2) the room service charge was extremly high (350 Dhs for delivering the food only!). 3) there was no enough activities. It became too boring. 4) as a beach resort i beleive there should be some type of activity or restaurant on the beach. 5) at night it was too dark on the beach which made it impossible to have a late night walk. a bit of beach candles or lighting would of been great.
all excellent !
Great hotel with one of the best rooms I've stayed in. Very much a 'retreat style' hotel. Very humid in summer, but what do you expect really.... just remember there's a hefty amount of tax added to all bills (around 17%?)