Would you like to save as your currency permanently or for this visit only?
breakfast was great. no satellite or cable tv.
The bedrooms were really lovely and homely and very comfortable. I loved Fred the Great Dane in the bar. The menu and food were of a very high standard. N/A
Very warm and friendly, well equipped, excellent dinner and breakfast
Good location for where we wanted to visit TV didn't work in the lounge area of our room
We most enjoyed the friendly and interested welcome provided by the reception staff. Breakfast was also delicious and service was excellent. We would definitely stay again for Cotswold visit. The room was relatively small, but for the price it was excellent value.
good atmospere,good food,friendly staff
i have stayed at this hotel often, and have always been pleased with each room i have stayed in. the little things like choices of tea's, plenty of coffee and sweets and biscuits in each room makes it more homely and welcoming. my last visit i had a bathroom with a window, as it was facing a busy road i did not feel comfortable using the bathroom with the window not being dressed, even though, of course, it was the window bubble glass.
The location and the hotel was beautiful. We had such a relaxing time would def come again
A pleasant ambiance from the staff in this comfortable hotel. Just the place for relaxation in the Cotswolds miniscule portion of my kippers for breakfast!
quiet and relaxed
Excellent location,warm and friendly ambience without being too stuffy,romms very comfortable. Pillows could have been of better quality--bigger and softer Menu in main restaurant somewhat restricted for choice and quality ranged from excellent to a little disappointing
This hotel has been refurbished since our last stay, to a good standard, rooms very comfortable and pretty. Staff at reception consistently helpful. Food was of a good standard.....at the bar restaurant. We didn't have an evening meal at main restaurant so can't comment Breakfast very sparse if one didn't ask for full English. Toiletries were lovely Moulton Brown but there was no hair conditioner so easy to look a bit wild after hair wash!
beautiful country setting, lovely grounds.
It was close to the Westonbirt arboretum We originally booked a superior double. There was a horrid damp patch on the chimney breast with paint and plaster peeling off. The room should never have been allowed to be used in that state. It smelt of damp. i did ask to have another room, we were given a suite in the new annex, which was good. However, there was a wedding reception on the saturday with loud music until midnight. Surely the hotel should pre-warn guests that such an event is taking place. We were loking forward to a quiet, relaxing weekend.
the main hotel was lovely, the staff were helpful, the breakfast was very good the accomodation wasn't as nice as we were expecting, we were in a room in a cottage just outside the main car park.
Hotel staff were polite and curtius. Room was comfortable, better than our previous hotel in Portsmouth - The Isis All day you could hear the background music from downstairs. Although it stops at around 23;00 hrs
The character of the building and the open fires on a cold November evening. The breakfast speed of delivery was a little slow - I would also have liked to have breakfast at 7.00am but they didn;t start serving till 7.30
Location - doggie walking facilities. Lovely suite and layout meant privacy with good access to the facilities. Choice of eating venue with great menu. Staff friendly and skilled
The friendleness and enthusiam of the staff, and the excellent facilities.
i would and am returning. comes highly recommended. the staff had a sense of humour and allowed us to enjoy ourselves.
the location was very practical as close to wedding venue. Sunday roast very good as was 'specials board' room offered poor value for money in comparison to similar venues we have stayed at. Only travel size kettle, no disposal facility for sanitary ware, no toilet roll holder, shower and surrounding walls in poor state of repair. Would not return or recommend to others
Good choices of evening meals.
The pub itself was lovely - extensive grounds, friendly and helpful staff, good beer. It was nice to be just next to our room. Excellent location for travelling around the south-west. The room was very pleasant and fairly comfortable. The breakfast was excellent. Our room faced directly onto a main road which was extremely noisy and disturbed us throughout the early hours of the morning. The double bed was just two singles pushed together.
very good atmosphere
Not having a rigid start and finish time for breakfasts. The lighting in the bedroom was very poor - difficult to read. T.V.reception was poor and channels not tuned into a logical sequence.
The breakfast was both extensive and tasty and the bed was very comfortable. The ensuite shower was a little cramped and the address I had was listed as being in Tetbury, when it is definitely not.
location food and food/bar service poor. Staff complaining about each other and management
The staff were excellent, especially the male member of staff taking orders for breakfast on Sunday morning. Very cheery and helpful. There were spiders and other insects in the room, and the "wet room" style bathroom was extremely grubby.
The location was halfway between the places we wanted to visit. It was easy to find and a very convenient place to stay. The staff were friendly and tried to be helpful. Paint was flaking from the walls in places and it desperately needs renovation. We were brought our main meals before the starters, then had to wait while the starters were prepared. The meal was tasty but spoiled by the poor waitering.
A stylish hotel - gorgeous bedroom , delicious dinner and breakfast. Very poor shower.
The staff were very helpful and friendly and the atmosphere was very relaxed. The room was lovely and we felt at home. My wife and I found the bed uncomfortable in our suite, although we are used to a super king size at home.
We had a very enjoyable nights stay at the Ormond last week. Our bedroom was a good size, very light and airy & looked to have been recently decorated adjoining this was a large modern bathroom , all making our stay very comfortable. Downstairs there is a very cosy bar area and a beautiful courtyard garden , with many flowers and hanging baskets. The restaurant was another high point, incredible food (10/10!) and service was friendly and attentive. All in all The Ormond is a very stylish and comfortable hotel, staff all extremely professional and food first class....this hotel is extremely good value for money
Primarily the facilities, WiFi in the hotel rooms. Hotel staff was excellent, food great. I have no complaints about the hotel, although it is a bit pricey.
Loved this hotel, it’s right in the centre of town and has a really great bar. The food was excellent, (try the crispy duck salad and the sticky toffee pudding) and my room was comfortable and really quiet with a big bathroom and a great shower. The staff were all very friendly and the owner was incredibly helpful lending me a tie which I’d forgotten. No parking at the hotel but that wasn’t a problem as I was shown where to park close by and didn’t have to pay.
Friendly and helpful staff None
Evening Meals were very good. Shortage of staff. Checking out meant that other guests were delayed with breakfast orders, as the waiter was also in charge of checking out desk. No Car Park.
Dinner at restaurant good. Very friendly helpful staff. Great location in centre of lovely town. Parking was quite a distance for elderly parents but we could drop off cases in front of hotel. Secure luggage storage would be useful to save walking back long distance to long stay free car park (1/3 mile). Breakfast good but shame allowed to cool off before serving. Public areas towards back of hotel a little jaded, bedroom decor nice albeit needed detailed clean around edges.
nice decore, excellent location, pleaseant environmentbreakfast good, newspapers to read, pleasant lounge I would have liked a mattress cover on the bed and not just a sheet. The mattress was clean but it would be nicer for future guests.
This is a lovely boutique-style hotel. Would recommend the four poster room. Not much to do in the town, except sipping coffee and wandering around small designer shops, but conveniently located for trips out. Would definitely revisit.
Good location, parking, large bed (but two put together), good local food Small bathroom, didn't realise it was so family orientated - lots of young children, environment felt quite sparse
The warmth and comfort were made to feel important for us. We felt at ease and this made a hugeimpact on our stay. No complaints
Friendly staff, good meals
Convenience of location for our requirement, and the friendly attendance of all staff.
Excellent facilities and very family friendly staff. Great value.
Excellent food. Innovative menu using local produce and very reasonably priced including the wine. Easy to find and parking available. Clean and friendly. King size bed very comfortable with good quality bedding. Nowhere to sit after dinner/or before you were either in your room or dining room. Breakfast did not live up to the boast of the hotel. Bathroom very small and insufficient toiletries.
Sound proofing - babies very noisy in next room
Nice bed No residents bar
The food in the evening was a very wide menu and well cooked and presented. Local produce was a good idea. There were no lounge facilities. It was more like a travellodge with good dining
Food, room and staff, all excellent Outside of the hotel looked a little dated, but looks were very deceptive. I have not really got anything bad to say about this hotel and would certainly stay here again.
Very friendly staff, beautiful old coaching inn (and yes, has got some low ceilings which feature bumper pads), period decoration, but modern bathrooms Shower was not quite powerful enough
The location was very nice, with very nice old country style pub feel with a big burning log fire. The restaurant was very nice as well. We asked for pepper sauce with our meal it did not come until we were well into our stakes, then they tried to charge us 50p extra for it!
Atmosphere welcome and very quiet place
Staff very friendly accommodation of a good standard
Lovely location, interesting old building, good atmosphere in the bar, good restaurant menu A later breakfast on a Saturday would have been welcome
Well decorated and food was good. Outrageous interpretation of cancellation of our first night that Wednesday afternoon for Friday night did not constitute 2 days notice as required - we were told it would need to be Tuesday!!! Due to the popularity of dining we had trouble getting a car park. Went to the bar at 5 past 11 and were told we couldn't get a drink, even as a house guest, as last orders were at 11pm. Breakfast not available on a Sunday morning until 8:30am.
Superb value - we enjoyed a very good meal in the evening.
Excellent food and cosy bar with log fire. Warm comfortable room. The constant traffic noise started at 4am which was surprising given its location but apparently the village is on a 'rat run'.
Visited Bath and the Cheddar Gorge Food could have been better but for the price we paid very reasonable
excellent food, good service,staff willing to help when required,overall one of the best hotels we have stayed in and will stay again. could do with a little more signs to reception, as we got lost several times and met others that were lost.
A very impressive hotel, beautiful surroundings and grounds. Standard of food was superb. We stayed in a standard room just away from the main hotel building but the standard room was like an executive room in some other hotels I have stayed at, spacious, clean and warm. We stayed db&b and ate in the Morton Restaurant the menu did have supplements I have to say, but they were not in my opinion excessive, especially considering the standard of the food. Prices were expensive in the bar, and on a par with the Portsmouth Gunwharf - about £10 for a lager and large wine. But unless you really want to drink to excess, considering the standard of the hotel then not too bad really, and certain a little cheaper than some in London. The only other small issue that was quickly rectified was the incorrect billing, but mistakes happen and obviously for you to check before leaving. We really enjoyed our stay and we will definately return again in the near future. This has to be one of my favourite hotels in the Cotswold.
The surrounding area was absolutely beautiful. The inside of the hotel was very well done and felt very relaxed. I loved all the nooks and different paths going round the hotel which led you to explore the hotel. Unfortunately the gym was very hot - made it almost unbearable for me to work out. I think the changing rooms could also do with a revamp. Separate ladies showers would be nice.
This is the second time we have stayed here and we were not disapointed, still the same level of comfort,, location is ideal for Gloucester shopping and we love the pool. Maybe next time we will try the Gym!
grounds and building Three weddings in two nights involved overcrowding and unacceptable noise at night
Staff, food and location
The building and layout, Orangery serving breakfast, the grounds. Room where too hot, perhaps some instruction as to how to turn down/off heating.
good spa facilities Have stayed here many times but has gone downhill, tired room, shocking breakfast in the room, and very poor food in the Moreton's restaurant. Some staff v good some v bad.
It was close to Westonbirt where we were seeing a concert. Needs updating, the room was quite tired looking
Lovely inn in beautiful countryside. Really quaint and full of character. Bedroom was excellent and very comfortable, quiet too even though it was on a main road. Food was good both restaurant and breakfast.
well appointed room
Bar and outdoor spaces are nice. Rooms at the front of the hotel are next to quite a busy road so are subject to quite a bit of traffic noise.
The staff were great.
The food was exceptionally good.
Very friendly staff,lovely rooms, great location. The website does not do it justice!
The friendly staff The shower was not very good. it had no power
The staff were very friendly and helpful. The decor was good and the atmosphere relaxed.