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We arrive in the late evening, we found keys in the room and we got the code by phone; everything went well. We also had good breakfast.
Breakfast was very good. Beds were very comfortable. Nice location. Nice town. We really liked it. Check in hours were too limited. We would have liked to check in at 2 pm or earlier.
The manager was very nice. They could stand to clean up the entryway and make it clearer you must go to 2nd floor to get to the hotel. They need a new carpet desperately.
the time for accomodation - if somethying happens on the way there can be problems (reception is functional only till 8 p.m.), I think special note abou that will be usefull
The has a real homely feeling about it. The hotel boasts excellent food. On this occassion the kitchen was closed with cold meat and salad on offer. There were no other restaurants locally. Very disappointing.
Everything, This is a beautiful and gracious hotel. The rooms are charming and the food is wonderful. There is a great walking trail. No
We liked the very friendly and helpful staff, the free use of the guest laptop, the huge breakfast selection, delicious dinner menu, comfortable rooms and beautiful traditional decoration throughout the hotel, and the lush location amongst manicured lawns, so close to the lovely lake, we loved it.
Amazing place in an amazing location! Staff was helpful and kind (especially Annita). Definitely, we are going back!
sauna and simplicity to be invoiced more than what was agreed under bookings please answer me on this
Nice staff Small and rather cold swimming pool, no hot tube (while indicated in certain documents) - overall the hotel deserves some renovation / refresh (eg outdated rooms, no air conditoning...)
I liked its location. Close to railway station. Obsolete furniture. 1980's dressed up as 2010.
I liked the interior colors & style of the room, bathroom was also ok. Initially we got wrong room (we had booked room with one large bed, but got separated beds room). For breakfast there could be also porridge served.
It was nice an clean rooms, central location, free parking if you have a car, close to skiing in Romme Alpin. They had a relax room with pool and sauna. They also had a restaurant in the same building - which is convenient. I am very happy with the breakfast - it had everything!!! The pool was very small - you can not swim just take a dip. The restaurant food is poor. If you are going to serve "low-class-food" like hamburgers and chips - why not make it from fresh products??? Why does the restaurant buy dry ready-made hamburger bread? Why dont they make the chips themselves? Why do they make dishes from frozen fish and chicken? Please step it up and improve the quality. Right now it does not rime with a four star hotel.
The location of the Hotel is excellent close to the Rly Stn. & close to the market place. Good restaurant , where in you have many people arriving , good to socialise.
Very nice and quiet hotel with friendly staff. Hotel restaurant closed due to public holiday.
Good reception staff and housekeeping. Nice little pool (though cold!) Breakfast buffet was fine, but staff did not seem able to keep up with demand - hot water, bacon, etc and didn't look very happy.
The bead was ok and room size comfortable, big enough. Also quiet. A bit too hot and could not find the thermostat to adjust room temperature... It was Midsommer fest and e.g. restaurant was closed...this was not good.
Excellent location, next to railway station, 4 min walk to city center
The pizza restaurant on ground level served quite good food. Late start of breakfast, dirty bathroom especially cracks and black stuff in corners. Conference rooms used as night clubs can be very noisy. Pictures on site do not represent the hotel at all (my compliments to the photographer.) By the way, reading the reviews on the site I fail to see the link between the score and the review text. Quite na few negative remarks and still a score of more than 7? Sounds crazy to me. The hotel needs renovating badly. (and get rid of the club!)
Helpful and willing staff, short distance to shoping area and railway station a little bad smell in bathroom from mould
quiet, nice atmosphere, breakfeast was enough no room service, window could not be opened, but the air was not sticky, don't forgt to ask for the PIN-code, if you want to get in to the building for the 1st time
Very good and very wellcom.
No staff after 2 pm. No soap in the bathroom.
There was very nice personal, who did organize very quickly room specially for me.. Thanks to that guy and girl who was really helpful!!! It looks like I can`t trust to booking com.....If I order the room - I should call to hotell to convince that everything is ok :(
The room is not wide though it is quaint.
Lovely countryside garden surrounding old traditional Dalarna buildings Rooms very small; Bathrooms minuscule
The owners went out of their way to make it a very pleasant and memorable experience. The rooms are very nice and clean. The meals were fantastic. Nothing.
The surroundings, including the large and well kept garden were very beautiful, the (apparently new) owners were friendly and the public areas of the hotel were interesting For the price charged the room was very basic and the bathroom small, with a door that didn't really shut properly. The shower had to be hand- held since the wall attachment was broken. The breakfast choice was fairly limited and the bread was stale. The evening meal, which was optional, was priced at 450sek per person. This was decidedly expensive for what was provided.