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Location was great. Very close to the castle. No restaurant, no AC, fan only worked 120 min and had to be dialed up every time. Can hear everything. Do not recommend for family with small children. Needed a crib and did not get it till 7:30pm. Expensive for this type of a hotel.
Nice, romantic view, comfortable rooms Trains are too close. The way to the hotel is dark (no street lamps). The restaurant is open only from Wednesday to Sunday and only till 21.30. So Monday and Tuesday you must eat out of hotel and after 21.30 no possibility to drink (even cafe).
Staff, beatiful location, food
Perfect value for money.With that money we are pay we have a lot.Never at the world you dont have all that.Breakfast ecxellent with very clean also rooms.The staff very helpfull and kindness.The location is perfect also.I dont know why some customer reviews write for the location not so good.Why that customer dont try another hotel to stay for the first time and choose Romantic hotel Mlyn Karlstejn.But i know why they choose hotel Mlyn,because is has the best reviews at the Central Bohemia and perfect value for money.Hotel Mlyn place has everything excellent, maybe some customer is crazy and they dont happy with nothing.All staff of the hotel is try to hard to make you feel like home.
Really excellent comfort - 50m² room with nice wiev on the river, excellent breakfest. Can be really interesting during the summer. I was alone in the hotel and reception closed at 22°° (4 stars hotel). Restaurant was closed also.
It has nice location. The hotel was clean. I like an interesting concept of the fish restaurant. Nothing from announced facilities was available. Sauna was not operational, because the woman for cleaning was not present, the famous fish restaurant was operational only for breakfast. It looks that the hotel works only in low cost regime - in order to survive the crisis.
Service was A+ we arrived late 10pm, though the reception was closed, they called Pavla (reception lady) and she swiftly checked us in. Breakfast was good and the view from the hotel was nice. The architecture and setup of the hotel in general was excellent and unique. None
Really nice country side and nature, great castle and city review, good staff and comfort. It was maybe to peaceful, but it was not season time.
Czech receptionist spoke excellent English, was very welcoming and all the staff provided first class customer service. My experience is that Czechs often do not understand the importance of meeting client expectations (my wife is Czech!). Here they were superb. It was the perfect honeymoon place and I would recommend it for anyone. Stunning, intimate, relaxing, amazing, brilliant....and great service! Obviously special offers would attract more clients and it is unusual for a hotel of this class to not open restaurant or bar on Monday and Sunday. But do not be deterred. It is fantastic!
Staff very helpful and kind. We arrived at 8:30 at night and the lady who openned the door for us immediately offered to make us a meal - which was delicious. She also klet us leave our belonings in the room and car in their car park while we visited the castle the following morning. Could not have been better.
The building itself is just great - who gets to stay in a pink House - Hotel Grand complete with highceiling rooms and old fashioned stair case. Even as it is right next to the railwaystation there was no disturbing noise from the trains and it is super convienient. Big size meals in the restaurant for a very small prize! Would stay there again anytime.
Cheap,cheap, cheap They were undergoing renovation,I think! Rooms not that comfortable, Bathrooms clean. Breakfast not thr best. Hard to get to Prague,unless you call speak the language and want to use the train.
Yes. We have been there twice and the staff is excellent and helpful. Make sure to use a good map or GPS to find since can be difficult in thh dark.
The food was good and the location close to transport links is excellent On one of the days our room was not cleaned
Me and my friends (5 persons) have arrived in the Hotel Grand from Moscow by car. There are good hospitable and friendly personnel! Certainly, the personnel speaks English and helps in all. On reception it is possible to change money at a good course. The are family atmosphere and a cosiness reigns in the hotel. It is possible to eat tasty food and drink fine Czech beer. Yes, the hotel is in 25 km. from the centre of Prague, but it is not so hard to move to Prague. Train station is only in three minutes of walking. The train goes to the centre of Prague half an hour. Me and my friends liked very much to have a rest in this hotel. Every evening or morning we came back from Prague in hotel as in the native home. We really loved Hotel Grand!
Very friendly staff. Excellently refurbished room. Very convenient location - quick trains to Prague just across the road and hotel a fraction of the price of central Prague.
Staff were very friendly, food was amazing.
Food and location and most of the staff. Train is very convenient.Show In our room, the shower was awkward - no place to put soap. No clock in the room. The rooms were very warm, but we couldn't turn off the heat and had to open the windows. It was too bad to waste the heat.
We enjoyed the old ambience of the hotel. Having a receptionist who spoke English was a plus for us. On our 2nd morning, we arrived at breakfast at 9 am. There were very few clean dishes available, less clean places to sit and even less food to eat. There was no cereal, no coffee, 1/2 an egg, no juice, and a few pieces of meat and cheese. The only bread was the bread in the baskets on the tables. Breakfast is indicated as from 8-10 am. People arriving after us faired even worse. I asked for more coffee and we received a half pot of luke warm coffee. No one came in to clean up or replace items. The next night we had dinner at the hotel. The food had to be returned as the chicken in the dish was spoiled.
Good transportation to Prague, friendly staff, good and inexpensive food Room and bathroom was badly worn out
The furnishings were to a very high standard, and the room clean and comfortable. The cold buffet breakfast provided was also generous and good. The hotel is close to the airport, but noise was not a problem. The hotel information said there was an airport shuttle, which was not true, and it also said that the restaurant was open in the evening, which again was not true. The location is out of the way, with no restaurants within walking distance, which meant that the only meal available was ordering a take-away.
The convenient location to the airport as we had a morning flight out. It is a new hotel finding it's feet to be fair. Probably due to cost the gardens and general outside areas need attention as they have been neglected.