Reviews for Dollar in Baltimore
- All reviews 100%
Jan 23 2017
Pros: I booked a one way rental but did not receive any notice that one way bookings could not be paid by debit card.
Cons: Lack of communication between Dollar to Kayak, Kayak to the customer. The customer should not be surprised upon arrival of new policies that would prevent them from renting a car.
Jan 13 2017
pick up process was pathetic!
Pros: value for money
Cons: Pick up at the BWI airport was bad. The attendant was not available for timely help and over pick-up process.
Jan 9 2017
Incredibly friendly staff
Pros: The staff at both the pickup and dropoff were very friendly, and when our train got switched and we had to change our dropoff location they were very accommodating.
Cons: The only issue we had was that their computer went down on the dropoff day and it backed things up a bit, but that's not really their fault.
Jan 8 2017
Cons: Showed up for my 7am reservation at 6:45. Nobody was there. Find out they don't open until 7. 7 comes and goes. Wondering if it's a holiday I forgot. Agent finally comes rolling through at around 10 after 7. I guess their company tardiness policy is "screw it just show up whenever"