Book Dollar car rentals in Baltimore

Noon
Noon
Compare vs. KAYAK all | none

Reviews for Dollar in Baltimore

  • All reviews 100%
7.3/10 Good
Based on 106 reviews
  • 7.2
  • 6.9
  • 6.0
  • 6.6

Recent reviews

Most recent
    4.0 Mediocre
    Economy
    Jul 11 2017
    Cons: They charged us to have a spouse also be a driver. We cancelled.
    9.6 Excellent
    Economy
    Jul 9 2017
    Pros: Drop-off was easy
    Cons: Pick up took to long
    4.8 Okay
    Economy
    Jun 15 2017
    Misinformed
    Pros: Rental agent in Hanover was sweet ; nice car
    4.0 Mediocre
    Economy
    Jun 7 2017
    Completely disorganized
    Pros: Decent car
    Cons: When we arrived at BWI to pick up the car, there was only one person at the counter despite the long line, we were told we could pick any car in the economy section, but when we arrived there were none there. There was absolutely no communication between the front desk and where the cars actually were to let us know this ahead of time. We were then told to take a compact car. We picked a car, put in our infant's car seat, then went to the drive through to check out. We were then told that the car we selected needed maintenance and the whole line behind us had to be backed up so that we could reverse, unload everything, including the infant and car seat (which is not easy to do), and pick another car. There was no apology for the inconvenience, but we were treated like we made a mistake in choosing it. Really terrible customer service all around. Check-in was just as bad as there was one guy doing the check-in, who had no idea what he was doing and a large group of people trying to get to their flights. We'll never use this company again due to it's poor customer service, unorganized handling of customers, and being short staffed all-around.

Where can I find Dollar car rentals in Baltimore?

7410 New Ridge Rd, Dollar car rentals

Address

7410 New Ridge Rd

Phone

+1 866 434 2226
Dollar