Reviews for Dollar in Baltimore
- All reviews 100%
Sep 22 2016
Cons: The agent keep adding a lots of extra to my rental that I don't need. Now I have to take time to tell him what I don't need!
Sep 17 2016
Great staff, good car, weak pick up/drop off proce
Pros: Really great staff to interact with; friendly and helpful. Car was a full size vehicle, very clean and in good operating condition.
Cons: Service was very slow in pick up; a long line with only one agent for too long a time; eventually a second agent appeared. On dropping off, it was not easy to determine the exact drop off location. It was NOT at the airport and being unfamiliar with the area, we drove around and around trying to find it.
Sep 12 2016
Absolutely the worst customer service; disorganize
Pros: That there was actually a car available
Cons: Service representative was rude. I did not receive the type of car I reserved but discontinued any resolution on that end as the customer representative was combative. No direction or available staff on the rental lot.
Sep 7 2016
Pros: Cute car, easy to drive.
Cons: When we dropped off the car, no one was at the site but a girl that told us to just leave the keys in the car and they'll email us a statement. Everything went as she said but I felt uneasy leaving a car, parked with the keys in it, without any supervision.