Reviews for Dollar in Columbia
- All reviews 100%
Apr 17 2017
Long wait at pickup
Pros: I like the cleanliness of the vehicle and the pricing. Always a long wait to get the rebate at pick up. During the return of the vehicle the agent wasn't so pleased about my change/form of payment. This particular agent always gives me a hard time and is very rude.
Cons: Customer service upon return could've been different
Apr 16 2017
Don't Do It
Pros: I saved a couple of dollars by booking the mystery car with Dollar, but it wasn't worth it.
Cons: The car and the customer service were both substandard. It took 45 minutes for me to pick up the car when only 2 people were in front of me because the agent had an attitude and did not care about the customers. Finally, someone came to help, and I was finished in 5 minutes. Then I was given a Hyundai Accent that they alleged was a 2016. I felt like a Flintstone on the highway. The car did not have cruise control or Bluetooth. It was pretty bad. Mystery solved--don't book Dollar!
Apr 7 2017
Pros: That the process of picking up my rental and returning it was so silo y and easy.
Mar 21 2017
Brand new vehicles
Pros: I love the Manager nice attitude and the New vehicles