Reviews for Dollar in Dayton
- All reviews 100%
Jan 9 2017
Only rent again as a single.
Pros: It was there. It was available in the terminal rather than having to take a shuttle.
Cons: I misunderstood that the spouse would be a driver if registered at check in. No soap. I will never use them again unless traveling by myself.
Dec 5 2016
Great Customer Service - In & Out
Pros: Great desk agent and check-in process. Very helpful and knowledgeable as well as pleasant to deal with.
Cons: Car interior smelled like the former renter may have been a smoker. It could have benefited from the windows being left open to air it out (that's what I did and it was fine).
Nov 24 2016
the Spirit Airlines of rental cars
Pros: The shuttle bus when dropping off the car left promptly
Cons: I booked a "special surprise" vehicle only to find out it was a subcompact. Pickup counter made me search on my phone to change it without it costing a fortune. Since I had a different drop off they handpicked the grossest car possible that they wanted to get off the lot. Dollar is the Spirit Airlines of cars.
Oct 27 2016
Very expensive, charges unclear.
Cons: First off, I was told AAA was accepted and when i picked up the car they said it would not be accepted because I picked up the car after 7PM. Never heard of that before. The guy at the counter was very nice and helpful, he did upgrade us to a larger car and since i had elderly folks with me, he brought the car out of the garage for us. He took all the info for the additional driver and I signed for a total of $360 but when I dropped it off, the bill was $480. I was told that the original bill i signed did not include the additional driver and that since the manager was off for 2 days no one could help me. Very expensive, never again