Reviews for Dollar in Greenville
- All reviews 100%
Apr 23 2017
Pros: Customer service and almost new vehicle. A+
Apr 17 2017
Bait and switch
Pros: There was nothing good about this experience.
Cons: At GSP, Dollar is off airport with no clear way to get there. After having to inquire at airport Information, I had to call them and then wait for them to pick me up. And then I rented a compact car, and when I got to the counter, all they had was a Ford F150 and a minivan!! I cancelled the reservation and went to Budget.
Apr 15 2017
Pros: Check out was smooth and efficient (at 5:00 AM)
Cons: Checking in was extremely slow. The staff seemed poorly trained and took forever to process a customer. The lines were not clearly marked, and some customers inadvertently cut in line before being redirected by customers, not by staff. I ordered a full-sized car, but was told only a pick-up truck or a Jeep was available. I opted for the Jeep, but when the attendant brought me to it, it was filthy. It had never been cleaned from the previous driver. I was told I could bring it back dirty--as if getting a dirty car was okay. I started to drive the care off of the lot, only to learn the tank was empty. The attendant wanted me to fill it myself, but I was already running very late because of the slow service. It was another 15 minutes before he came back with a full tank. It was as if I was the first person ever to rent from Dollar.
Mar 14 2017
Cons: Shuttle from airport to rental pickup was not on a schedule as stated.