Reviews for Dollar in Greenville
- All reviews 100%
Oct 9 2016
Nickel and dime
Pros: Initial price
Cons: The pre-inspection was so detailed as to include each paint chip on the front bumper; which led me to suspect Dollar would charge me for normal wear and tear such as rock chips encountered during normal driving, a fact confirmed by the management when I asked for clarification. The vehicle was not close to the vehicle type I selected; this location doesn't even use sedans. The pre-inspection was so unlike any rental experience I've had in the last 20 years that I cancelled my rental, which led to another painful episode, as the staff was unable to process the refund. A manager processed a refund and emailed it to me a couple hours later. All in all, this rental experience cost me 2.5 hours when one counts the wait to be picked up from the airport, the wait to pay for the rental, the ridiculous inspection, the failed refund, and the ride back to the airport. I eventually rented from Budget at the airport for $150 more than the Dollar reservation. The low rental fee was too good to be true, shame on me for not reading reviews ahead of making a reservation.
Aug 23 2016
Cons: Shuttle to rental location ran late, line at rental was long, the employee's attitude was poor, had to wait fir vehicle to be cleaned inside and out.Computers were down too.
Nov 20 2015