Reviews for Dollar in Hartford
- All reviews 100%
Sep 3 2016
Cons: They couldn't approve my credit card even though I had a positive balance
Aug 29 2016
Cons: the dollarrental guys tried to sell me additional insurance and I was confused as to whether i had already paid for the car
Jul 14 2016
Ordered van for 7; got SUV for 5
Cons: We reserved a van for 7 people- for 4 adults and 2 children in car seats and luggage for all. Despite reserving it and getting confirmation 4 hours prior to pick up, we were given the keys to the biggest vehicle available -a SUV for 5 people. When we went out to the car and discovered the inadequacy, rental office had immediately closed and was locked. The receiving office refused any adjustment in price so we ended up paying for a larger vehicle and also having a 68- year old man crammed into the trunk for 2 hour ride.
Jun 22 2016
Terrible location + no signs
Pros: The price was good and the car was fine. Employees all very courteous.
Cons: Service a bit slow and pickup/dropoff location is horrendous-- no signs and not in same location as major rental companies.