Reviews for Dollar in Jackson
- All reviews 100%
Oct 24 2016
Misleading size description
Pros: The staff members at the desk in the terminal were helpful and courteous.
Cons: The car was listed as suitable for 5 adults, but it was a Ford Fiesta, which was not large enough for 5 adults to be comfortable. A car model was not given, so I did not know this until I was in the garage. There is poor signage to tell you where the Dollar cars are- I rent from this airport regularly and had to walk around clicking the key fob until I found it. And there was no one checking-in the cars as people returned, so I had to go back into the terminal and turn in paperwork at the desk before I could proceed to my flight.
Feb 22 2016
Who is on duty?
Cons: No one was working at the desk until 12 noon on day of return. Refueled the vehicle but was charged a refuel service fee. Windows were dirty. No one on duty to check vehicle on leaving facility. No one on duty when returning vehicle. Pick up and return was approximately 9:00 AM.
Dec 28 2015
Do NOT Book with Dollar Rental
Pros: Nothing to like.
Cons: No attendant was there to check me in. Had to go with Hertz.
Nov 17 2015
Pros: Dollar in Jackson no longer staffs their night shift. I arrived at 9:25pm for an agreed upon 10:00pm pickup and no one was at the counter or anywhere else in affiliation with Dollar. The Hertz rep (who a future a Dollar phone rep would tell me to go see) told me that the Dollar rep had left at 3:45pm and that there hadn't been a night shift Dollar person lately. No one rented me a car and I had to pay 3x as much with a different company. I'll never use Dollar again.
Cons: I didn't like... my reservation not being honored and having to play over $100 more for a less than two day reservation to a different company for a last second rental because the local Dollar office failed to hire anyone to work for night shifts.