Reviews for Dollar in Knoxville
- All reviews 100%
Aug 17 2017
Car unavailable and additional fees
Cons: Only trucks were available (at additional cost) and an additional $7 fee would be added based on the region in which the vehicle would be used.
Jul 30 2017
Pros: Not Much
Cons: Had to stand at counter 45 Minutes to pick up car, I have been overcharged by $31,still waiting for the adjustment
Jul 28 2017
No cars to be found.
Pros: Reserved a car online on a third-party travel website at a great price.
Cons: Arrived at McGhee-Tyson Airport in Knoxville and found an unmanned rental counter with a line 7-people deep. One of the customers in line said a rental agent had left with a customer and said he'd be back in 15-20 minutes. Another customer called Dollar and was told there were no cars available. At that point, I also called Dollar and was told that no cars would be available for three days and that I could get on a waiting list. It being nearly 10pm, I asked them to cancel my reservation. Because all of the other rental companies were also out of cars, I ended up paying $40 for a cab and then having to deal with acquiring a car offsite for a good part of the following day. And paying $50 extra to return that car to the airport at the end of the week. That wasn't Dollar, but it would have been avoided if Dollar had come through. Apparently, having a reservation means nothing anymore.
Jun 8 2017
A reservation gone right
Pros: Reserved a full size which stated a Nissan Altima or similar. Went to pick up on the date and there she was. A beautiful 2017 red Ram 1500. Laramie. I don't know what the similarities are between an Altima and a 1500, other then same amount of doors and assuming (with the Altima). A good amount of leg and storage room. Brand. New vehicle. Less then 10k on her. No weird smell like my uber drivers car that picked us up at drop off.
Cons: for a trip from Knoxville to charleston. Gas mileage was probably the only downside of getting the truck. But made it in under 1 tank