Reviews for Dollar in Providence
- All reviews 100%
Apr 5 2017
Cons: Returned car one hour later than expected due to rain and traffic. Luckily I asked for a final receipt as the price per day went from $19.00 to $64 because I was late. They fixed it but very unhappy with process. Also, there was only one car for me to choose from and the car seats were stained and dirty.
Mar 1 2017
Pros: It got me where I needed to go.
Cons: The car inspection was expired. On kayak I had filtered my selections to a large car but on arrival they said I picked the "special car of the day" which was of course the smallest. I was disappointed to say the least.
Jan 5 2017
Pros: My plane arrived late around midnight and they were waiting for me and knew who l was . The agent was friendly and pleasant to deal with. They didn't have any more SUVs in the category l rented in, so he upgraded me from a mid size SUV to a full size SUV. I felt that was good customer service and not a hassle to deal with that could have made the experience bad and have me not want to rent with them again. The return was easy and the billing was correct at the return. Overall it was a good experience.
Dec 31 2016
It was cheap
Pros: The agent was very professional and accommodating. The rental was cheap.
Cons: The car was not clean - it had dried soda/coffee in the drink holders still. No floor mats. Also, the alignment was off.