Reviews for Dollar in Santa Barbara
- All reviews 100%
Apr 25 2017
Pros: The Nissan Altima was surprisingly comfortable, powerful and quiet during the 5-hour drive from Santa Barbara to Oakland via Hwy 101. Good gas mileage at 35 mpg. Pick-up and drop off was relatively quick and the employees were friendly and efficient. I will rent from Dollar again because of this experience.
Cons: Cost was higher than "normal" because we picked up the car at one location and dropped it at a different location.
Feb 6 2017
Burned on "Manager's Special"
Pros: Standard rental company in the gathering of competitive rental companies in most airport terminals.
Cons: Got the "Manager's Special for $100", for 2 days, which was for a mystery car, but usually you can tell that it's a standard sedan. When I went to pick up, they offered me a Chevy Aero or something tiny, which would have cost the same as if I had reserved that type of car, without the mystery. No big whoop - I ask for an upgrade thinking it would be the difference between this class of car and the next class up. Nope - $45 extra dollars per day for a 2016 Chevy Impala (I rented in 2017) with 20K miles, that had no features on it and smelled funny. So $226 total for 3 days in a beater car by industry standards. Do you think that's a good deal? Will avoid Dollar in the future when I can.
Jan 1 2017
Excellent overall experience
Pros: From Pickup to Drop off, everything is perfect.
Dec 7 2016
Fast and affordable
Pros: No lines Return completed in 5 minutes literally