Reviews for Dollar in Scottsdale
- All reviews 100%
Jun 26 2016
Terrible. Had reservation and dollar had no car
Cons: Came to pick up car and there wasn't a car there. Left high and dry with no resolution from Dollar. Ended up renting from Hertz a day later.
Apr 20 2016
Rental cancelled due to late flight
Cons: I did not actually get a car from Dollar. Dollar cancelled my reservation because my flight was late. I believe they were simply looking for an excuse not to rent me a car at the price I had reserved it. The rental car center was over run by people looking to rent cars and they knew they could rent a car to someone else at a better rate. The agent at the counter was rude and dismissive. I cannot imagine I will ever rent another car from Dollar, as they don't live up to their commitments, and you can't trust that you'll have a car when you have a reservation.
Apr 13 2016
Pros: The price was good, and the woman helping me was nice. The car was decent
Cons: They charged me an extra $8 for some sort of upgrade. Given that I had the car for 8 days and never asked for any upgrade, I have no idea where the charge came from. It was hardly worth complaining about-I have better things to do with my time than chase down $8-but it was obnoxious in principle, and I figure I should mention it here.
Apr 9 2016
Dirty, smelly, unhelpful
Pros: Car was a newish nissan, worked fine.
Cons: Attendant refused to do walk around. Car was dirty inside and out when I picked it up. It smelled of tobacco smoke badly and attendant just sprayed it with cheap aerosol spray, the car was unacceptably smelly. The location was very difficult to find. I've been to the hotel and conference center several times for conferences but the sign is impossible to see until you're standing in front of it. I'd never have known it was there if I hadn't asked.